• Change people’s lives and love what you do! • Support the North Florida and Orlando territory for Cochlear. • Travel up to 60% of the time with overnight stays and weekends. • Execute industry leading medical device B2C sales. • Implement local consumer marketing and candidate nurture strategies. • Manage, develop and inspire mentoring volunteers. • Provide candidate communication through various vehicles. • Report issues via the Cochlear complaint management system. • Demonstrate sales and business acumen. • Collaborate with B2B teammates and develop strong relationships. • Maintain accurate documentation in compliance with Cochlear’s policies. • Provide market intelligence and competitive information for effective customer engagement. • Maintain a professional image when representing Cochlear Americas.

• Execute industry leading medical device B2C sales through complex sales techniques • Drive territory strategy to achieve yearly sales revenue targets • Support the Chicago territory for Cochlear • Engage with candidates and professional partners as the expert of Cochlear products • Implement local consumer marketing and candidate nurture strategies aimed at growing the market for Cochlear implantable technology • Plan and execute candidate growth events • Develop strategic community relationships as well as consumer support for professional partners • Manage, develop and inspire mentoring volunteers • Provide candidate communication through various channels • Report issues via Cochlear complaint management system and provide follow up and closure • Demonstrate sales and business acumen to identify market opportunities • Establish strong relationships with key people in the assigned territory • Ensure compliance with Cochlear policy, laws, and regulations in sales activities • Maintain accurate documentation of sales activities and customer interactions • Collaborate with B2B teammates to educate on products • Execute sales and marketing initiatives

• Comply with and enforce compliance with our Channel Partner Took Kit or any other tool that ensures ethics with our compliance standards. • Act as the interface between Distributors, DSM´s and all internal functions. i.e. Customer Service, Operations, finance on all day-to-day distribution issues. • Have an overview and understanding of each country • Daily management of campaigns and promotions with all Distributors. • Conduct regular updates to directors and Senior Leaders within the business on regional Distribution activities via Growth War Room, ensuring maintenance of daily management, funnel management and presentation of GWR activities. • Desing and implement process to drive improved integration of Distribution management in SFDC when applicable. • Be the interface with Operations functions for order prioritization. • Implement and drive processes to ensure improved management and understanding lead times with our distributors. • Conduct research on market trends and support product launches and networking events. • Perform regular inventory checks. • Support our distributor network with business agreement and penetration for our LNA´s and GSA´s.

Role Description The ASM Manager is responsible for overseeing all application maintenance work critical to the success of the Application Support and Maintenance (ASM) initiative. This is the sole onshore ASM role, managing and coordinating offshore resources. Candidates should have 15+ years of experience in managing AMS (Application Maintenance Services) and addressing issues. Qualifications - Typically requires a University Degree and minimum 5 years prior relevant experience, or equivalent experience. - Preferred qualifications include: - App development/programming - Database design - System architecture & integration - Communication and stakeholder management skills - Root cause analysis - Product development management - Product portfolio management Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more...