Role Description Join an iconic brand that is redefining the pickup truck and rugged SUV marketplace. As the Manager, Digital Product Management – Workshop Operations, you will lead the strategy, execution, and ongoing evolution of Scout's digital workshop operations ecosystem. You will lead the Workshop Operations product domain and be responsible for delivering solutions that enable efficient and scalable service operations across Scout's retail network. This includes ownership of Dealer Management System (DMS) strategy, third-party integrations, service operations workflows, and Mobile Service capabilities. What you’ll do - Team Leadership & Product Delivery - Manage Technical Product Managers supporting Workshop Operations initiatives. - Translate business objectives into clear priorities, work plans, and deliverables for the team. - Provide day-to-day leadership and guidance to support successful product execution. - Ensure alignment across stakeholders and teams to maintain delivery timelines and business objectives. - Foster a collaborative, customer-focused culture centered on accountability and continuous improvement. - Workshop Operations Products - Support the development and execution of the Workshop Operations product roadmap, aligning priorities with broader Aftersales and Retail Operations objectives. - Lead delivery and continuous improvement efforts for Dealer Management System (DMS) integrations and Workshop Operations platforms. - Partner with business stakeholders to identify opportunities for operational efficiency, automation, and process improvement. - Ensure products effectively support service advisors, technicians, field service personnel, and retail operations teams. - Monitor product performance and prioritize enhancements based on business and user feedback. - Vendor Management & RFP Processes - Lead the evaluation, selection, and implementation of technology solutions and external partners, ensuring alignment with business objectives, operational requirements, and long-term scalability needs. - Define business requirements, evaluation criteria, and vendor selection frameworks. - Coordinate vendor evaluations, product demonstrations, capability assessments, and proof-of-concept activities. - Partner with Procurement, Legal, IT, and business stakeholders throughout the vendor selection process. - Manage relationships with technology vendors and support ongoing operational reviews, issue resolution, and improvement initiatives. - Integration & Operational Coordination - Coordinate the successful delivery of integrations between Scout's digital products and third-party systems. - Partner with Software Engineering and IT teams to support reliable data flow, system performance, and operational stability. - Help identify and resolve product, process, and integration challenges impacting service operations. - Ensure solutions align with business requirements, operational processes, and enterprise technology standards. - Cross-Functional Collaboration - Work closely with Aftersales Business, Retail Operations, Customer Support, IT, Engineering, and Finance stakeholders. - Build consensus across functional teams to align priorities, scope, and delivery expectations. - Communicate product updates, risks, and dependencies to stakeholders and leadership. - Operational Excellence - Manage operational readiness planning for Workshop Operations products, ensuring systems, processes, stakeholders, and support structures are prepared for launch and future scale across Scout's retail network. - Establish and track KPIs for Workshop Operations products and initiatives. - Monitor product adoption, operational performance, and user feedback to identify improvement opportunities. - Identify risks and dependencies that may impact delivery timelines, proactively drive mitigation activities, and escalate issues to senior leadership. Location & Travel Expectations - This role will be remote. - Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time. What you’ll bring - 7+ years of professional experience, including at least 2+ years of Product Management experience. - Experience delivering enterprise software, operational platforms, service management solutions, or digital business systems. - Experience working with third-party technology vendors and integration partners. - Experience supporting software evaluations, vendor selection activities, or RFP processes. - Experience in Automotive Aftersales, Workshop Operations, Retail Operations, Dealer Management Systems, or related industries is strongly preferred. Leadership & Skills - Proven ability to lead teams and deliver results in fast-paced, evolving environments. - Comfortable operating in ambiguous environments with evolving requirements and competing priorities. - Demonstrated experience supporting the delivery of new products, platforms, or operational capabilities in early-stage or high-growth organizations. - Strong analytical and problem-solving skills with the ability to evaluate multiple factors and determine appropriate actions. - Demonstrated ability to challenge conventional thinking, identify creative solutions, and drive innovation in complex business and technology environments. - Proven ability to deliver outcomes within highly constrained environments while navigating complex enterprise architectures, system dependencies, integrations, and competing priorities. - Strong stakeholder management and consensus-building skills across cross-functional teams. - Excellent written, verbal, and presentation communication skills. - Data-driven mindset with the ability to leverage metrics and user feedback to guide decisions. Technical Expertise - Working knowledge of system integrations, APIs, cloud platforms, and enterprise application ecosystems. - Familiarity with Dealer Management Systems (DMS), service operations platforms, warranty systems, or technician-facing tools preferred. - Experience translating business processes and operational workflows into product requirements. - Experience working with Agile delivery teams and tools such as Jira and Confluence. Education - Bachelor's degree in Computer Science, Engineering, Business, or a related field. - MBA or advanced technical degree preferred. What you'll gain - The benefits of joining Scout include the chance to build products and a company from the ground up. - This is a chance to create something new and lasting – with an iconic brand at its foundation. - In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Benefits - Competitive insurance including: - Medical, dental, vision and income protection plans - 401(k) program with: - An employer match and immediate vesting - Generous Paid Time Off including: - 20 days planned PTO, as accrued - 40 hours of unplanned PTO and 14 company or floating holidays, annually - Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders - Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave - Corporate Vehicle Program with: - Eligibility for 1 assigned vehicle - A mobility stipend Pay Transparency This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent. Initial base salary range = $140,000.00 - $170,000.00 Initial California base salary range = $154,000 - $187,000 Internal leveling code: M8 Notice to applicants - To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older. - Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. - Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. - This role is not eligible for remote work in New York City. Equal Opportunity Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.

Role Description We're looking for a Group Product Manager (GPM) to lead a team of Product Managers and own a portfolio of enterprise AI solutions delivered on the Unframe platform. This is a highly ambiguous, fast-paced environment where many problems are not predefined. Working directly with customers, you'll deeply understand their needs, identify the right problems to solve, and lead your team in building solutions that deliver meaningful business value. You will operate as a product leader with end-to-end ownership, shaping opportunities and driving 0→1 products and POCs from first idea to deployed solution. This role is based on the US East Coast. What you’ll do - Lead a team of Product Managers working on complex, high-impact AI solutions for enterprise customers. - Work closely with customers to find the right problem to solve (the use case with the clearest ROI) and define the success metrics before building. - Operate in high ambiguity, shaping opportunities where requirements are not clearly defined. - Drive the delivery of new solutions from early stages to production, making key product and trade-off decisions across speed, stability, and scope. - Own a portfolio of solutions across one or more enterprise customers, setting priorities across multiple parallel engagements. - Support your PMs in the day-to-day of running their solutions across different customers: help them prioritize, make trade-offs, and unblock them so product implementations and solutions push forward. - Balance speed of execution with long-term quality, reuse, and product thinking. - Identify patterns across solutions and push for reuse and productization, working closely with the Platform team. - Mentor and develop your PMs, growing their product judgment and helping them operate effectively in a fast-paced, ambiguous environment. Qualifications - Experience working on complex systems and with enterprise customers, navigating competing needs and constraints (required). - 7+ years of product management experience, including 2+ years leading Product Managers, in high-growth or complex environments. - Experience managing strong PMs, setting direction while empowering ownership and independent decision-making. - Ability to operate in ambiguity, define problems, and lead teams in delivering new solutions from early stages to production. - Proven track record of driving products or systems from concept to real-world impact, balancing speed, quality, and scale. - Strong cross-functional leadership and communication skills, working closely with engineering, AI, GTM, and customers. Why join us This isn't a typical product role. You won't inherit a roadmap. Every engagement starts with a real enterprise customer and a real problem. The hardest part of the job is finding the right one: the use case that delivers true business value, with a clear ROI and the success metrics you define up front. Then you take it from first idea to a deployed solution. You'll work in a true 0→1 environment, shipping AI products to Fortune 500 customers in days, not months. From day one you'll have real ownership: shaping direction, making the product calls, and leading a team through ambiguity. You'll work closely with founders and senior leaders in a fast-moving company where things actually get built.

• Manage the UK product portfolio throughout the product lifecycle. • Lead the successful launch and commercialisation of new products and services. • Develop product positioning, pricing strategies, value propositions and go-to-market plans. • Monitor product performance, adoption, profitability and customer feedback to drive continuous improvement. • Conduct market research, competitor analysis and pricing reviews to identify opportunities and inform strategy. • Own and evolve product messaging, ensuring consistency across all customer touchpoints. • Support sales enablement through training, launch materials and product communications. • Partner with Commercial Finance to support pricing strategy, portfolio performance and margin optimisation. • Act as a subject matter expert for key product categories, translating technical features into compelling customer benefits. • Deliver portfolio reporting, insights and recommendations to support business growth and customer retention.

• Own the strategy, roadmap, and business outcomes for a major product area within the Persado platform. • Translate market, customer, and competitive insight into a clear product vision and a prioritized, executable roadmap. • Lead discovery and delivery end-to-end: define requirements, make scope trade-offs, and ship high-quality product on predictable timelines. • Partner with engineering, design, and data science leadership to align capacity, architecture, and sequencing against product goals. • Work directly with enterprise customers and internal teams to understand user workflows, validate concepts, and measure adoption and impact. • Collaborate with marketing, sales, and customer success on positioning, launches, enablement, and feedback loops. • Define and track success metrics; use data to inform decisions and communicate progress to executive stakeholders. • Mentor and develop product managers; help raise the bar on product craft across the organization.