Role Description Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with German and English to join us. Reporting to a Team Manager remotely, the team acts as the first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding, and terminations as well as processing absence reporting requests. - Handle and resolve HR queries in German and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. - Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. - Identify gaps in the supporting documentation, internal processes, and areas where the level of customer service could be improved. - Communicate effectively both verbally and in written form with employees to explain and resolve queries and concerns for the whole employee life-cycle at Amazon. - Actively seek employee feedback to improve levels of service. - Be able to work on rotational shifts in both weekends and weekdays, including holidays. Qualifications - Very good proficiency in written and verbal in German (B2 CEFR) and English (B2 CEFR). - Computer skills (Windows, Microsoft Office, Outlook). - Relevant work experience in administration, customer service/call center, or HR environment. - Very good proficiency in additional European languages. - Ability to work in international teams where team members are in different locations and belong to different cultures. - Ability to work with confidential information. - Flexibility to work in a fast-paced environment. - Good interpersonal, communication, time management, and problem-solving skills. Company Description Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• Analyze warehouse management and supply chain business processes • Gather, document, and validate business and functional requirements • Configure and customize Blue Yonder WMS solutions based on business needs • Support workshops, system demonstrations, and stakeholder meetings • Participate in testing cycles (SIT, UAT) and defect resolution • Assist in go-live preparation and hypercare support phases • Collaborate closely with technical teams, developers, and business users • Provide recommendations on best practices and process improvements • Ensure alignment between business requirements and system capabilities

Role Description We are seeking a RHEL Engineer to provide technical expertise and advisory services supporting a leading financial services customer with the deployment, hardening, and operations of RHEL10 from previous RHEL versions. In this role, you will lead the strategy, automation, and execution of RHEL in-place upgrades, ensuring a standardized, repeatable, and scalable transition for an enterprise environment. You will act as the technical lead, bridging the gap between current state architecture and a modern, automated upgrade workflow. Work Hours: EMEA based hours (6pm - 1am EST) Key Responsibilities - Strategy & Architecture Design: - Conduct solutions design sessions to identify current upgrade pain points. - Assist the Customer with designing and documenting future state upgrade processes. - Automation & Execution: - Orchestrate and communicate the in-place upgrade plan to relevant stakeholders. - Develop and refine automation playbooks for snapshot, upgrade, rollback, and upgrade commit tasks. - Add RHEL IPU (In-place Upgrade) Job Templates to AAP. - Execute the upgrade workflow and troubleshoot alongside Red Hat Engineering teams. - Refine automation processes to support diverse system types across the infrastructure. - Validation & Documentation: - Develop procedures to validate application hosts before and after the in-place upgrade process. - Create and maintain a standard RHEL upgrade workflow (pre-analysis, remediation, snapshot, validation, rollback, and commit). - Build a knowledge-base for the in-place upgrade process for internal release. - Technical Oversight & Facilitation: - Facilitate workshops to fill technical knowledge gaps and capture upgrade dependencies. - Identify beta users and test/validate the upgrade process at scale. - Provide weekly status reports to the Red Hat Project Manager to ensure transparency on project status, risks, and decision-making. Qualifications - Proven experience with RHEL deployment, hardening, and operations. - Strong proficiency in Red Hat Ansible Automation Platform (AAP) and building automation workflows. - Hands-on experience with Leapp for RHEL in-place upgrades. - Ability to facilitate technical workshops and lead architectural decision-making. - Experience in creating technical documentation and knowledge-base assets. - Strong troubleshooting capabilities, including coordination with vendor engineering teams. - Experience in managing technical scope and communicating progress to executive stakeholders. Benefits - The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. - IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Role Description The objective of this consultancy is to produce a continental report on progress towards gender equality under the SDGs in Africa, with a focus on: - Assessing progress on gender-related SDG indicators - Identifying data gaps and availability across countries and sub-regions - Strengthening country validation and ownership of gender data The consultant will develop a report titled: “Progress on the Sustainable Development Goals in Africa: A Gender Snapshot.” Scope of Work and Responsibilities - Data Compilation and Validation: - Compile and harmonize gender-related SDG indicator data from UN agency databases and other agreed sources provided by UN Women. - Develop country data profiles (data sheets) for all African countries. - Facilitate validation with National Statistical Offices (NSOs), incorporating feedback and updated national data where available and make recommendations on alignment if there is divergence. - Engage with regional and continental partners to ensure data consistency and alignment with existing frameworks. - Data Availability and Gap Assessment: - Conduct a comprehensive assessment of data availability and quality for gender-related SDG indicators across Africa. - Identify key gaps in: - Indicator coverage - Disaggregation (e.g., sex, age, location, disability, migration status where available) - Timeliness and comparability - Analyze disparities across sub-regions (e.g., East, West, Central, North, Southern Africa). - Analysis of Progress on SDGs: - Conduct quantitative and qualitative analysis of progress towards gender equality under Agenda 2030. - Identify trends, inequalities, and areas of stagnation or regression. - Highlight priority thematic areas (e.g., poverty, education, health, economic empowerment, GBV, political participation). - Report Development: - Produce a high-quality analytical report based on: - Desk review - Data analysis and aggregation - Stakeholder consultations (as required) - Integrate feedback from UN Women (Africa and HQ) and partners. - Ensure alignment with: - SDG indicator framework - Agenda 2063 indicators (where relevant) - Women Count reporting standards - Data Visualization and Dissemination Support: - Support development of clear, policy-relevant data visualizations. - Collaborate with UN Women communications teams on: - Editing - Layout - Production of publication-ready outputs Deliverables - Inception Report: Methodology, workplan, data sources, and analytical framework. (5 days, 13%) - Data compilation and gap assessment: Technical note, country data sheets and excel file with key indicator values per country for countries in Africa with data availability. (15 days, 37%) - Draft Africa Gender Snapshot Report: Snapshot like analytical report which showcases continental and sub-regional values compiled and submitted for review. (10 days, 25%) - Final Report: Work closely with the designer and the project partners to refine messaging and prepare a publication ready report, accompanied by visualizations and summary messaging. (10 days, 25%) Qualifications - Master’s degree or equivalent in gender, statistics, economics, or related field is required. - A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Requirements - Minimum 10 years’ experience in doing gender equality and women’s empowerment research. - Experience in analyzing data and working with regional data sets and reports for international agencies. - Experience in Agenda 2030 and SDG indicators related work. - Fluency in English is required. - Knowledge of another official UN language is desirable (French, Arabic, Chinese, Russian or Spanish). Competencies - Core Values: - Integrity - Professionalism - Respect for Diversity - Core Competencies: - Awareness and Sensitivity Regarding Gender Issues - Accountability - Creative Problem Solving - Effective Communication - Inclusive Collaboration - Stakeholder Engagement - Leading by Example - Functional Competencies: - Demonstrable technical expertise in Gender related research in Africa - Demonstrable statistical analysis experience in the Africa region - Excellent writing skills