Role Description This is a rare opportunity to build something from the ground up. As Cyncly's first Lead User Researcher, you will establish and shape the user research practice across our global product portfolio — defining the methodology, tooling, processes, and standards that will underpin how we understand and advocate for our users. You will work closely with the Head of UX Design and partner with product managers, designers, and engineers to embed research-led thinking at the heart of how we build. This is a hands-on role: you will be both practitioner and practice-builder. You will conduct research yourself across the full range of methods — generative, evaluative, quantitative, and strategic — while simultaneously laying the foundations for a team that can grow around you. Key Position Responsibilities Include - Establish the user research practice at Cyncly from scratch — defining frameworks, standards, workflows, and a research repository that the wider organisation can draw on. - Select, implement, and manage the research tooling stack (e.g., participant recruitment platforms, moderated/unmoderated testing tools, survey tools, and insight management systems). - Plan and conduct high-quality research across generative, evaluative, quantitative, and strategic methods — including user interviews, usability testing, surveys, concept testing, and Jobs-to-be-Done studies. - Translate research findings into clear, actionable insights that directly influence product strategy, roadmap decisions, and design direction. - Collaborate closely with the Head of UX Design, product managers, and designers to identify research priorities and integrate research into the product development lifecycle. - Champion a user-centric culture across the business, communicating the value of research and upskilling colleagues in research best practices. - Build and maintain a participant panel and relationships with customers across Cyncly's global markets. - As the team grows, help shape the research function — contributing to hiring decisions, mentoring junior researchers, and establishing a centre of excellence for user insight. Qualifications - A degree in a relevant field such as Human-Computer Interaction, Psychology, Cognitive Science, Design, or a related discipline is preferred. Equivalent professional experience demonstrating the same depth of knowledge will equally be considered. - 5–8 years of user research experience, ideally within a B2B SaaS or enterprise software environment. - Proven ability to operate independently — with a track record of setting up or significantly scaling a user research practice. - Strong command of both qualitative and quantitative research methods: in-depth interviews, usability testing, surveys, JTBD frameworks, analytics interpretation, and concept testing. - Demonstrated experience selecting and implementing research tooling (e.g., Dovetail, UserZoom, Maze, UserTesting, Optimal Workshop, or similar). - Skilled at communicating research insights to diverse audiences — from design teams to senior leadership — with clarity and impact. - Comfortable navigating ambiguity and working in a fast-moving, growth-stage technology environment. - Experience working with globally distributed teams, with sensitivity to research across diverse cultures and user segments. - Strong stakeholder management and influencing skills — able to build trust and advocacy for research without formal authority. - Experience working in close partnership with UX design, product management, and engineering teams. Benefits - Flexible and autonomous work environment. - Supportive teammates and leaders committed to your growth. - Opportunities to embrace curiosity and welcome new ideas. - Encouragement to bring your authentic self to work.

Role Description The Cancer Outcomes Research and Education department is seeking a Registered Nurse Research Interventionist to facilitate the delivery of a Supportive Care research intervention. The interventionist will lead a virtual supportive care program for patients with Triple-negative breast cancer who are transitioning to surveillance. - Lead small-group sessions focused on psychoeducation, coping with fear of cancer recurrence, stress management, mindfulness, and basic cognitive-behavioral strategies, in accordance with the study protocol. Responsible for leading and conducting research projects to advance nursing knowledge, improve patient care outcomes, and contribute to evidence-based practices. This role involves: - Designing and implementing research studies. - Collecting and analyzing data. - Disseminating findings through publications and presentations. Qualifications - Associate's Degree in Nursing required; Bachelor's Degree in Nursing preferred. - Registered Nurse [RN - State License] - Generic - HR Only required. - Clinical nursing experience of 2-3 years required. - Experience in nursing research, including study design, data collection, and analysis of 3-5 years required. Requirements - Strong knowledge of research methodologies and statistical analysis. - Excellent communication and writing skills for publication and presentation. - Ability to collaborate effectively with interdisciplinary teams. - Knowledge of healthcare regulations, ethical standards, and IRB processes. - Demonstrated problem-solving, critical decision-making, and professional judgment skills. Benefits - Competitive base pay. - Comprehensive benefits. - Career advancement opportunities. - Differentials, premiums, and bonuses as applicable. - Recognition programs designed to celebrate contributions and support professional growth.

Role Description This is a short-term contract for two months, with the possibility of extension. The research will address a forward-looking industry topic, offering candidates the chance to gain practical experience in an area of growing importance and relevance. Our cross-functional research team brings together quantitative researchers, qualitative researchers, and data analysts, ensuring data-driven insights guide strategic decisions. We collaborate closely with Product, Design, Marketing, and Engineering, using a mix of methodologies to understand user needs from multiple perspectives. Our structured workflows, stakeholder workshops, and centralized knowledge-sharing practices help us integrate research seamlessly into the product development process. Beyond our work, we foster a friendly, collaborative culture in great offices, working on exciting projects that push the boundaries of user experience. Looking forward to working together! Responsibilities and Duties - Lead a diverse research program that strives to understand customer preferences. - Work closely with the product and design teams to build research plans that answer key questions and provide actionable insights. - Identify the best methods for user research based on stakeholder questions, goals, and timelines. - Partner with quantitative researchers, product analysts, and UAT engineers to ensure that every research initiative is informed by accurate, relevant, and comprehensive data. - Work cross-functionally with design, product management, engineering, e-commerce, and marketing to communicate results and recommendations. Qualifications - Bachelor’s or Master’s degree in Human-Computer Interaction, Cognitive Psychology, Human Factors, Sociology, Marketing, or a related field. - 3+ years of professional experience working specifically in a User Experience Researcher role. - Knowledge of qualitative and quantitative UX Research methods (user interviews, usability tests, surveys, lab studies, diary studies, desirability studies, etc.). - Experience conducting full cycle research (study design, user research recruiting, moderation, analysis, and reporting). - Strong written and verbal communications skills across all levels of an organization. - Organizational skills with attention to detail and the ability to juggle and prioritize multiple tasks simultaneously. - At least Upper-Intermediate level of spoken and written English. Requirements - Experience in quantitative data analysis and statistics (nice to have). - PhD in Human-Computer Interaction, Cognitive Psychology, Human Factors, Sociology, or a related field (nice to have). - Portfolio demonstrating past deliverables (e.g., study plans, reports) (nice to have). - Experience working with survey tools (e.g., Qualtrics, Survey Monkey) (nice to have). - Experience working with remote user testing tools (e.g., usertesting.com, Dscout, Maze, User Zoom) (nice to have). Benefits - The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member. - Competitive compensation and perks. Annual performance review. - Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company. - Gig-contract. - 21 paid vacation days per year, paid public holidays according to the Ukrainian legislation. - Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves. - Medical insurance is provided from day one. Sick leaves and medical leaves are available. - Remote working mode is available within Ukraine only. - Free meals, fruits, and snacks when working in the office.

• Define, plan, and execute mixed-method research to shape product strategies across banking and fintech products • Partner closely with product, design, engineering, and other teams from ideation to product launch • Lead design workshops, sprints, and collaborative planning processes • Analyze and communicate data through storytelling