A Cyncly é uma potência global em tecnologia com mais de 2.400 funcionários e mais de 70.000 clientes em mais de 100 países. A Cyncly transforma a forma como produtos e espaços personalizáveis são imaginados, projetados, vendidos, gerenciados e fabricados. Nossas soluções de software de ponta a ponta conectam designers profissionais, varejistas e fabricantes ao maior repositório de conteúdo de produtos do mundo. A Cyncly traz mais de 30 anos de experiência para oferecer mais valor aos nossos clientes por meio de um portfólio expandido de soluções de ponta a ponta. Nossa presença global nos permite fornecer suporte e vendas de classe mundial com um toque local, garantindo a melhor experiência possível para o cliente. A Cyncly está embarcando em uma jornada empolgante enquanto continuamos a expandir por meio de um forte crescimento orgânico e aquisições complementares, apoiadas por empresas de private equity líderes especializadas em tecnologia.
Lead UX Researcher
Location
EMEA
Posted
17 hours ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Lead UX Researcher
Cyncly
Role Description This is a rare opportunity to build something from the ground up. As Cyncly's first Lead User Researcher, you will establish and shape the user research practice across our global product portfolio — defining the methodology, tooling, processes, and standards that will underpin how we understand and advocate for our users. You will work closely with the Head of UX Design and partner with product managers, designers, and engineers to embed research-led thinking at the heart of how we build. This is a hands-on role: you will be both practitioner and practice-builder. You will conduct research yourself across the full range of methods — generative, evaluative, quantitative, and strategic — while simultaneously laying the foundations for a team that can grow around you. Key Position Responsibilities Include - Establish the user research practice at Cyncly from scratch — defining frameworks, standards, workflows, and a research repository that the wider organisation can draw on. - Select, implement, and manage the research tooling stack (e.g., participant recruitment platforms, moderated/unmoderated testing tools, survey tools, and insight management systems). - Plan and conduct high-quality research across generative, evaluative, quantitative, and strategic methods — including user interviews, usability testing, surveys, concept testing, and Jobs-to-be-Done studies. - Translate research findings into clear, actionable insights that directly influence product strategy, roadmap decisions, and design direction. - Collaborate closely with the Head of UX Design, product managers, and designers to identify research priorities and integrate research into the product development lifecycle. - Champion a user-centric culture across the business, communicating the value of research and upskilling colleagues in research best practices. - Build and maintain a participant panel and relationships with customers across Cyncly's global markets. - As the team grows, help shape the research function — contributing to hiring decisions, mentoring junior researchers, and establishing a centre of excellence for user insight. Qualifications - A degree in a relevant field such as Human-Computer Interaction, Psychology, Cognitive Science, Design, or a related discipline is preferred. Equivalent professional experience demonstrating the same depth of knowledge will equally be considered. - 5–8 years of user research experience, ideally within a B2B SaaS or enterprise software environment. - Proven ability to operate independently — with a track record of setting up or significantly scaling a user research practice. - Strong command of both qualitative and quantitative research methods: in-depth interviews, usability testing, surveys, JTBD frameworks, analytics interpretation, and concept testing. - Demonstrated experience selecting and implementing research tooling (e.g., Dovetail, UserZoom, Maze, UserTesting, Optimal Workshop, or similar). - Skilled at communicating research insights to diverse audiences — from design teams to senior leadership — with clarity and impact. - Comfortable navigating ambiguity and working in a fast-moving, growth-stage technology environment. - Experience working with globally distributed teams, with sensitivity to research across diverse cultures and user segments. - Strong stakeholder management and influencing skills — able to build trust and advocacy for research without formal authority. - Experience working in close partnership with UX design, product management, and engineering teams. Benefits - Flexible and autonomous work environment. - Supportive teammates and leaders committed to your growth. - Opportunities to embrace curiosity and welcome new ideas. - Encouragement to bring your authentic self to work.
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Researcher
2K2K develops interactive entertainment for handheld gaming systems, console systems, personal computers, and mobile devices. The gaming and entertainment company
Title: Researcher Location: Montréal, Quebec, Canada Job Description: Who we are Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the world's most influential game development studios. Our studios, responsible for developing 2K's world-class portfolio of games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is constantly expanding through our global strategic plan, as well as the creation and acquisition of innovative studios whose content continues to inspire millions of players worldwide! 2K publishes titles in the most popular game genres: sports, shooters, role-playing, action, strategy, as well as casual and family games. Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and people of action forms the professional editorial backbone of our growing library of critically acclaimed franchises such as NBA 2K, BioShock, Borderlands, Mafia, Sid Meier's Civilization, Tiny Tina's Wonderlands, WWE 2K and XCOM. At 2K, we are proud to create an inclusive workplace, which means encouraging our team members to come as they are and strive for excellence! We promote diversity and inclusion and want our candidate community to reflect this commitment. We encourage all qualified individuals to explore our opportunities globally. 2K is headquartered in Novato, California, and is a wholly owned brand of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). What We Need: 2K is seeking a User Experience (UX) Researcher to conduct player-centric research at our Montreal, Canada facility. Your main responsibilities will include designing and conducting playtests and other UX research initiatives, analyzing data, and writing summaries and reports. If you have knowledge of or an interest in video games and want to contribute to impactful research that drives game development, this position could be for you! What you will do Conducting video game play tests in the lab or remotely. Create and implement research plans, study designs, briefs and other tactical elements essential to UX research in games. Analyze and synthesize player surveys and/or verbal comments as well as other qualitative data from game tests. Collaborating with other members of the research and insights, data science, community and quality assurance (QA) teams to gain a comprehensive understanding of player behavior. Write research reports for a variety of partners. Support the maintenance of search directories and dashboards. Building and developing relationships with development studios and publishing partners. To become thoroughly familiar with the mechanics and features of game titles currently in development. Conduct competitive analyses and detailed design analyses. What will make you a good candidate Proven experience in conducting user experience (UX) research and usability studies. Understanding of mixed research methods, frameworks and processes. Excellent communication skills, both oral and written. Experience using Microsoft Excel/PowerPoint/Word or Google Sheets/Slides/Docs. Ability to summarize, analyze and communicate large amounts of written feedback and qualitative data, and to derive insights and recommendations from them. Ability to manage multiple projects and/or objectives simultaneously. Passion for video games and the gaming industry. Bachelor's degree or equivalent experience in cognitive science, experimental/cognitive psychology or a related field. More than 2 years of experience in UX research or in another area of social sciences. Experience with survey software (e.g., Qualtrics, Alchemer) and qualitative analysis tools. Proficiency in PC hardware and current generation game consoles. Experience in accessibility, inclusion and/or representation in games. Strong emotional intelligence and demonstrated ability to collaborate with diverse teams throughout the product lifecycle. A willingness to learn and to make connections between different disciplines and methodologies. Travel, both national and international, may be required. Subject to these same considerations, the total compensation for this position may also include other elements, including a bonus and/or stock awards, as well as eligibility to participate in our 401(k) plan and our employee stock purchase program. Regular full-time employees are also eligible for a range of benefits within the company, including: basic medical, dental, vision and life insurance coverage; 14 paid public holidays per calendar year; paid vacation per calendar year (ranging from 15 to 25 days) or eligibility to participate in the company's discretionary leave program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; mental health wellness programs and other wellness support measures; family planning support through Maven; public transit benefits; and reimbursement of fitness-related expenses. As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities receive the reasonable accommodations necessary to participate in the application or interview process, to perform their essential duties, and to receive other employment benefits and privileges. Please contact us if you require reasonable accommodations. Please note that 2K Games and its studios never use instant messaging applications or personal email accounts to contact applicants or conduct interviews. All emails sent originate exclusively from @2K.com accounts. Who We Are At 2K, we create some of the most iconic and culture-shaping video games in entertainment, including NBA® 2K, one of the top-selling franchises in the world, and legendary titles like BioShock®, Borderlands®, Mafia, Sid Meier’s Civilization®, and XCOM®, as well as fan favorites WWE® 2K, TopSpin®, and PGA TOUR® 2K. We build unforgettable experiences by pushing the boundaries of creativity, authenticity and innovation across every genre. Our portfolio is brought to life by some of the most influential game development studios in the world. Visual Concepts, Firaxis Games, Hangar 13, Cat Daddy Games, 31st Union, Cloud Chamber, Gearbox, HB Studios, and 2K SportsLab create world-class experiences across platforms. But what truly powers 2K is our people. We believe the best ideas come from teams that feel empowered, supported, and inspired. As an equal opportunity employer, we are committed to fostering a diverse, inclusive workplace where people are encouraged to come as they are and do their best work. What We Need 2K is seeking a User Experience Researcher to conduct player-centric research in our Montreal, Canada office. Primary responsibilities include designing and implementing playtests and other UX research efforts, analyzing data, and authoring summaries and reports. If you have knowledge of or interest in video games and want to help conduct impactful research that informs game development, then this position might be for you! What You’ll Do Conduct video game playtests in a lab or remote setting. Create and implement research plans, study designs, briefs, and other tactical components critical to UX games research. Analyze and summarize player survey and/or verbal feedback and other qualitative playtest data. Collaborate with other members of the Research & Insights, Data Science, Community and QA teams to gain a complete understanding of player behavior. Author research reports for a variety of partner audiences. Support maintenance of research repositories and dashboards. Build and develop relationships with development studios and publishing partners. Become deeply familiar with mechanics and features of in-development game titles. Conduct competitive analyses and design teardowns. What Will Make You A Great Fit A history of conducting User Experience (UX) and Usability Research. An understanding of mixed-research methods, frameworks and processes. Outstanding verbal and written communication skills. Experience using Microsoft Excel/Powerpoint/Word or Google Sheets/Slides/Docs. Ability to summarize, analyze, and communicate large amounts of written feedback and qualitative data, and derive insights and recommendations. Ability to work on multiple projects and/or objectives simultaneously. Passion for video games and gaming. BA/BS or equivalent experience in Cognitive Science, Experimental/Cognitive Psychology, or related field. 2+ years of UX or other social science research experience. Experience with survey software (e.g. Qualtrics, Alchemer) and qualitative analysis tools. Proficiency with PC hardware and current-generation game consoles. Experience in accessibility, inclusion, and/or representation in games. Strong emotional intelligence with a demonstrated ability to work with diverse teams through the product lifecycle. Eagerness to learn and connect the dots between various disciplines and methodologies. Travel, both domestic and international, may be needed. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses. As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation. Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts. #LI-Hybrid
Role Description This is a short-term contract for two months, with the possibility of extension. The research will address a forward-looking industry topic, offering candidates the chance to gain practical experience in an area of growing importance and relevance. Our cross-functional research team brings together quantitative researchers, qualitative researchers, and data analysts, ensuring data-driven insights guide strategic decisions. We collaborate closely with Product, Design, Marketing, and Engineering, using a mix of methodologies to understand user needs from multiple perspectives. Our structured workflows, stakeholder workshops, and centralized knowledge-sharing practices help us integrate research seamlessly into the product development process. Beyond our work, we foster a friendly, collaborative culture in great offices, working on exciting projects that push the boundaries of user experience. Looking forward to working together! Responsibilities and Duties - Lead a diverse research program that strives to understand customer preferences. - Work closely with the product and design teams to build research plans that answer key questions and provide actionable insights. - Identify the best methods for user research based on stakeholder questions, goals, and timelines. - Partner with quantitative researchers, product analysts, and UAT engineers to ensure that every research initiative is informed by accurate, relevant, and comprehensive data. - Work cross-functionally with design, product management, engineering, e-commerce, and marketing to communicate results and recommendations. Qualifications - Bachelor’s or Master’s degree in Human-Computer Interaction, Cognitive Psychology, Human Factors, Sociology, Marketing, or a related field. - 3+ years of professional experience working specifically in a User Experience Researcher role. - Knowledge of qualitative and quantitative UX Research methods (user interviews, usability tests, surveys, lab studies, diary studies, desirability studies, etc.). - Experience conducting full cycle research (study design, user research recruiting, moderation, analysis, and reporting). - Strong written and verbal communications skills across all levels of an organization. - Organizational skills with attention to detail and the ability to juggle and prioritize multiple tasks simultaneously. - At least Upper-Intermediate level of spoken and written English. Requirements - Experience in quantitative data analysis and statistics (nice to have). - PhD in Human-Computer Interaction, Cognitive Psychology, Human Factors, Sociology, or a related field (nice to have). - Portfolio demonstrating past deliverables (e.g., study plans, reports) (nice to have). - Experience working with survey tools (e.g., Qualtrics, Survey Monkey) (nice to have). - Experience working with remote user testing tools (e.g., usertesting.com, Dscout, Maze, User Zoom) (nice to have). Benefits - The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member. - Competitive compensation and perks. Annual performance review. - Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company. - Gig-contract. - 21 paid vacation days per year, paid public holidays according to the Ukrainian legislation. - Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves. - Medical insurance is provided from day one. Sick leaves and medical leaves are available. - Remote working mode is available within Ukraine only. - Free meals, fruits, and snacks when working in the office.
• Define, plan, and execute mixed-method research to shape product strategies across banking and fintech products • Partner closely with product, design, engineering, and other teams from ideation to product launch • Lead design workshops, sprints, and collaborative planning processes • Analyze and communicate data through storytelling
UX Researcher
Nadia CareNadia Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms. Our mission is to improve pregnancy, birth, and the postpartum journey for women and their families We help our members with care navigation, doula support, assistance with lactation, nutrition, housing, transportation, and a wide range of other needs We leverage technology to support our virtual engagement that allows us to meet all our moms where they are We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery, and well into postpartum
Role Description Nadia Care is looking for a contract UX Researcher to lead member discovery research. This role is central to our Q3 2026 strategy. You'll conduct member interviews across a mix of modalities, synthesize findings, and develop personas that will directly inform our product strategies. - Design and refine a lean interview guide (building on an existing question bank) - Design and implement a member outreach strategy, including identifying and testing recruitment channels and adapting the approach over time using formats like focus groups or group calls where 1:1 volume falls short - Conduct member interviews weekly in coordination with our Maternity Navigators and Outreach team - Identify friction points including login hurdles, platform preferences, and SDOH-related barriers - Synthesize qualitative findings into clearly defined member personas - Surface early retention signals and recommend triggers or interventions the product and care teams can act on quickly Qualifications - 3+ years of UX or qualitative research experience, ideally in healthcare or another healthcare-adjacent space - Strong qualitative research skills: comfortable with unstructured conversations and can pull patterns out of messy, real-world data - Sensitivity to the unique dynamics of member interactions - Experience coordinating with clinical or care team staff (navigators, case managers, CHWs) to conduct research - Ability to move fast Requirements - This is a part-time contract role (~20 hours/week) for approximately 4 months, with potential to extend - Fully remote with occasional coordination calls with the product and care teams Benefits - Working with us is a chance to build something from the ground up, shape the future of maternal health, and grow with a team that values impact, ownership, and care - The expected hourly rate for this position starts at $50+/hr, based on relevant and direct experience Company Description Nadia Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms. - Our mission is to improve pregnancy, birth, and the postpartum journey for women and their families - We help our members with care navigation, doula support, assistance with lactation, nutrition, housing, transportation, and a wide range of other needs - We leverage technology to support our virtual engagement that allows us to meet all our moms where they are - We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery, and well into postpartum

