• Understand Customer Current State • Proactivity drive discovery and understanding of customer IT current state, goals, outcomes, and initiatives across Business, Technical, Operational, and Financial facets • Research industry trends and topics and develop discovery approaches • Develop and lead workshops to drive relevant discovery • Document customer current state to assist customer and sales teams target future state architectures and roadmaps • Identify customer stakeholders and their individual success criteria and needs • Create and lead technical solution approaches and next steps aligned to customer stakeholders • Align, vet and coordinate Presidio and vendor partner technical resources as needed • Engage Manager/VP/Director level at clients directly • Analyze and assess client requirements and determine target architecture and design solutions (HW, SW, Licensing, Cloud services, Managed Services, Delivery Services, etc) and roadmaps • Create and deliver compelling technical proposals directly to clients, including relevant drawings, diagrams and analysis • Maintain a high level of technical excellence and evangelism across multiple relevant solution architecture and product areas • Lead the curation and delivery of relevant technical knowledge, presentations, and conversations at all client levels and customer related events • Actively participate in technical champion programs and communities • Attain certifications when appropriate • Learn, discuss and present new and emerging technical and IT related topics • Activity participate in client account related activities that establish the Solution Architect as a trusted advisor internally and with customers, such as: Account planning, EBCs, social events, etc • Engage Presidio team members, activity participate in team activities, and contribute on collaboration tools to drive an open, positive, inclusive, resilient, change-orientated team culture • Be a steward of the PRESIDIO CULTURE – Teamwork, Execution Excellence, Integrity and Forward-Thinking • Develop working relationships with vendor partner teams and peers • Contribute to and drive execution of relevant partner vendor GTM strategies • Actively plan and execute growth and career development activities • Seek and collaborate on improvements to presales processes and GTM • Contribute to the success of others in sales and presales • Actively mentor and enable others • Share methods, content, and lessons learned with others

• Own the architecture of the vehicle and phone onboarding flows • Review and approve all pull requests for your squad • Drive sprint planning with the Product Owner • Unblock engineers actively • Model AI-native engineering

• Be at the forefront of IFS product implementations working directly with customers and partners • Take the lead in delivering the IFS solution, maintain clear communication on all aspects of the solution • Work closely with the IFS Project Manager to ensure risks from complex requirements are minimized • Coordinate and delegate work within the delivery team • Work with partners and system integrators to ensure the IFS experience is consistent • Advise on the successful application of IFS Accelerators • Focus on ensuring delivery of value to the customer • Be involved in the successful delivery of additional consulting services

• Inspire and mentor a high-performing team, fostering a culture of continuous improvement and technical excellence. • Develop talent, set clear expectations, and ensure team consistently delivers innovative solutions that align with Cisco’s strategic vision. • Champion a customer-centric mindset, leading your team to meet and exceed revenue and operational targets. • Serve as a mentor, guiding engineers through career development while cultivating a robust technical community. • Act as a strategic advisor to customers and partners, cultivating executive-level relationships that drive long-term loyalty and transformative security outcomes. • Proactively monitor industry trends, particularly the rapid evolution of AI, guiding the team in crafting innovative solutions. • Standardize technical sales methodologies and assets, demonstrating the value of Cisco Security solutions, driving growth.