Role Description Translating AI capabilities into business value requires a technically versatile engineer who can bridge the gap between complex AI models and practical applications. This implementation-oriented full-stack role combines software engineering expertise with specialized knowledge of how to efficiently leverage data sources, LLMs, and AI agents in production environments to deliver tangible business value. - Accelerates user adoption through intuitive interfaces and seamless system integrations - Creates efficient data pipelines connecting LLMs to relevant utility information sources - Enables intelligent automation through multi-agent systems for complex workflows - Develops sustainable solutions that can evolve with business needs and technology advances - Build proof-of-concept applications and production-ready interfaces for GenAI capabilities - Connect AI services with enterprise systems (SAP, internal databases) for data exchange - Design and implement multi-agent architectures to solve complex business processes - Develop tool integration frameworks allowing AI to interact with utility systems - Create robust memory and reasoning systems for contextual, multi-step AI interactions - Implement appropriate guardrails and safety measures for AI agent systems - Gather requirements and translate business needs into technical implementation - Produce documentation and knowledge transfer materials for sustainable solutions Qualifications - Full-Stack Development: Modern front-end frameworks, back-end technologies, API design - System Integration: Experience connecting disparate systems, data orchestration, authentication - AI Application Patterns: RAG architectures, prompt engineering, agent orchestration frameworks - Agent Architecture: Knowledge of multi-agent systems, collaboration protocols, tool integration - Reasoning & Memory: Understanding of chain-of-thought reasoning, context management, planning algorithms - User Experience: Ability to design intuitive AI interfaces with appropriate feedback mechanisms - Rapid Prototyping: Demonstrated ability to quickly build working demos and iterate based on feedback Company Description

Role Description We are seeking a Senior Data Solutions Architect with a minimum of 12 years of experience who can translate business requirements into technical strategies and architect the solutions on to MMA data platforms. In this role that blends Data and Cloud architecture, you design enterprise data architecture and solutions across MMA’s cloud and hybrid data platforms. - Lead the Design and Architecture of enterprise solutions across MMA’s Agency management software, EHB and CRM domains. - Develop and maintain solution blueprints for core platforms, including Agency management systems, GCP, Azure Databricks, Workday, ServiceNow, Microsoft Fabric and Azure SQL. - Define and enforce standards for medallion architecture (bronze, silver, gold layers) for MMA’s data Lakehouse, ensuring proper ingestion, transformation, and consumption. - Establish secure and scalable integration patterns and data flows between AMS, HRIS, CRM, Azure Cloud, and development systems. - Ensure solutions comply with GDPR, HIPAA, and other regulatory frameworks governing healthcare and insurance data. - Collaborate with the Data Governance Council to align solution architecture with role-based access controls (RBAC) and row-level security (RLS) in Unity Catalog and Power BI. - Drive adoption of metadata management and data lineage practices within Databricks Unity Catalog and other modern data governance tools. - Partner with enterprise architecture, Data Analytics, and Data Engineering teams to align on shared infrastructure and data strategies. - Evaluate and recommend emerging technology features in AI/ML, Databricks, and analytics to support decision-making and MMA’s long-term data strategy. - Support MMA’s data modernization and transformation initiatives by developing frameworks for AI-ready data platforms, enabling responsible adoption of predictive analytics and LLM-based solutions. Qualifications - Minimum 12 years of experience designing end to end ETL/ELT data solutions with a minimum of 5 years preferably in Azure cloud environment and Databricks. - Comfortable working in agile methodologies and large scale data migrations, data modernization initiatives, proof of concept experiments and requirements gathering. - Create conceptual, logical, and physical data models supporting engineering, analytics, and operational use cases and creating entity relationships. - Advanced knowledge of SQL, data modeling, and modern data Lakehouse technologies. - Hands-on experience with Delta Lake features such as Change data capture, ACID transactions, optimization, and schema drifting/evolution for both batch and real-time data processing. - Understanding of compliance, quality, and security frameworks for healthcare and Insurance. - In-depth understanding of data structures (structured and unstructured), data types and formats, and command on high performance data storage in data lakes. Requirements - Certifications in TOGAF, Enterprise Architecture, Azure are a big plus. Benefits - Generous time off, including personal and volunteering. - Tuition reimbursement and professional development opportunities. - Remote work. - Charitable contribution match programs. - Stock purchase opportunities.

• Serve as the primary technical leader for channel partners within the assigned region • Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives • Provide technical pre-sales support to partners, including product presentations, demonstrations and solution architecture design. • Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones • Plan and drive detailed technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processes • Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams • Applies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices • Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business • Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars • Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback • Drives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly

Role Description This role combines the strategic leadership and deal management focus of the Engagement Lead with the technical solutioning and consultative expertise of the Solutions Architect. They are responsible for leading managed services pursuits from initial qualification through solution design, proposal, negotiation, and contract closure, ensuring both business and technical requirements are met for complex, multi-national clients. Key Responsibilities - Sales & Pursuit Leadership - Lead the end-to-end sales process for Managed Services opportunities, including qualification, strategy, pricing, negotiation, and contract closure. - Develop and articulate compelling business cases and value propositions for customers. - Coordinate and lead cross-functional pursuit teams, ensuring timely and successful deal execution. - Own the pursuit project plan, including assessment, solutioning, RFP response, proposal development, pricing, SOW, MSA, and delivery requirements. - Utilizes data to support pursuit decisions, pricing analysis, and understanding the financial impact of different approaches. - Maintain excellent communication with internal and external executives, presenting business cases, and leading account reviews. - Solution Architecture & Technical Leadership - Assess customer business and technical needs, gathering and analyzing client requirements, designing end-to-end solutions using HP and third-party portfolio components. - Architect solutions that are competitive, scalable, and aligned with customer requirements, adapting designs as needs evolve. - Document deal assumptions, costs, pricing, risk plans, proposals, and contractual documents. - Ensure compliance with organizational standards and best practices throughout the bid process. - Consultative Selling & Customer Engagement - Participates in communication efforts, including client interactions, sales meetings, and internal updates. - Interacts with internal and external teams to create proposals, respond to requests for proposals (RFPs), and perform pricing calculations. - Act as a trusted advisor, using consultative selling techniques to build customer loyalty and identify growth opportunities (upsell, expansion). - Lead contract negotiations, facilitating cross-functional discussions to achieve timely and successful outcomes. - Drive customer satisfaction by delivering projects on time, on budget, and to agreed objectives. Qualifications - Bachelor’s degree in a relevant field or demonstrated equivalent competence. - 4–6 years of experience in managed services, sales, technical sales, or consultative selling. - Experience leading virtual teams and working with multi-national clients. - Industry experience in managed print or related services is desirable. Knowledge & Skills - Deep understanding of managed services portfolios (hardware, software, cloud, security). - Strong knowledge of sales and delivery processes for managed services. - Ability to develop and present impactful value propositions and business cases. - Proficiency in MS Office, reporting tools, and deal management systems. - Strong analytical, problem-solving, and negotiation skills. Personal Attributes - Excellent communication and influencing skills. - Positive, customer-centric attitude with strong teamwork orientation. - Creative, “out of the box” thinker with a focus on outcomes. - High attention to detail and ability to manage complex, multi-stakeholder projects. - Fluent in English; additional languages are an asset. Impact & Scope - Responsible for opportunities with national or multi-national scope, typically with multi-million-dollar clients. - Accountable for achieving team quotas (TCV, margin, turnaround time) and customer satisfaction targets. Benefits - Health insurance - Dental insurance - Vision insurance - Long term/short term disability insurance - Employee assistance program - Flexible spending account - Life insurance - Generous time off policies, including: - 4-12 weeks fully paid parental leave based on tenure - 13 paid holidays - Additional flexible paid vacation and sick leave