• Promote and sell analytical instruments such as HPLC, LC-MS, GC, GC-MS, Dissolution, and Spectroscopy solutions. • Manage existing customer accounts and identify opportunities for business expansion. • Develop new customer relationships and generate qualified sales opportunities. • Achieve assigned sales targets and support territory growth plans. • Build strong relationships with key customer contacts, laboratory users, and decision-makers. • Understand customer applications, workflows, and business needs to recommend suitable solutions. • Support product demonstrations, technical discussions, quotations, and commercial negotiations. • Ensure a positive customer experience and maintain regular account engagement. • Work closely with application specialists, service engineers, marketing teams, and channel partners. • Coordinate customer visits, product evaluations, and technical seminars. • Maintain accurate opportunity tracking, forecasting, and CRM updates. • Track market developments, customer requirements, and competitor activities. • Share market feedback and growth opportunities with the management team.

• Manage a portfolio of existing Litify clients to ensure retention and satisfaction • Identify and drive upsell and expansion opportunities by understanding client goals and aligning them with Litify solutions • Own and execute renewal motions, collaborating with internal teams and client stakeholders • Consult, educate, and strategize with clients to help grow their business using Litify • Engage in business reviews, and strategic check-ins to drive value • Meet and exceed monthly sales targets tied to renewals and expansions • Stay up to date on Litify platform updates, industry trends, and best practices to inform your client recommendations • Collaborate cross-functionally with Customer Success, Implementation, Support and Product & Engineering teams to ensure seamless execution, customer satisfaction, and long-term partnership success.

• Own and deepen Metabase's relationships with our key technical and go-to-market partners, with a near-term focus on major AI vendors and data warehouse providers • Build multi-threaded relationships at both the seller/field level and the partner leadership level, so Metabase stays top-of-mind at every layer of the partnership • Design and run co-selling and co-marketing motions that turn partner relationships into pipeline, not just goodwill • Represent Metabase in strategic conversations with partners ; negotiating priorities, resolving friction, and identifying where deeper technical or commercial integration creates mutual value • Build the systems, cadences, and reporting that turn partnerships from a set of relationships into a repeatable, measurable function • Identify and evaluate new partnership opportunities as Metabase's ecosystem grows • Act as the internal voice of our partners ; surfacing their roadmaps, priorities, and constraints to Sales, Marketing, and Product

• Own a portfolio of global enterprise accounts with full accountability for net revenue retention (NRR) and expansion targets. • Serve as the primary executive relationship owner post-sale, building deep, multi-threaded relationships across IT, platform engineering, and the C-suite. • Develop and execute account plans that map customer business objectives to Upbound's platform capabilities, identifying expansion opportunities across teams, business units, workloads, and geographies. • Lead commercial negotiations for renewals and upsells, partnering with Legal, Finance, and Customer Success as needed. • Drive platform adoption and usage by partnering with Solutions Engineering, Solutions Architecture, and Customer Success to ensure customers are realizing measurable value. • Act as the customer's advocate internally, surfacing product feedback, escalating issues, and influencing roadmap prioritization on behalf of your accounts. • Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your portfolio. • Represent Upbound at customer Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), industry conferences, and on-site visits as needed. • Collaborate with the Account Executive team to ensure seamless handoffs and a coordinated go-to-market approach within named accounts.