• Own a defined sales territory and deliver revenue, volume, and margin objectives through effective opportunity management. • Maintain and grow existing customer relationships while identifying and developing new business opportunities. • Develop and execute strategic account plans for key customers, aligning internal and external stakeholders around growth initiatives. • Create, solicit, and present customer price quotations and proposals. • Qualify opportunities, prepare customer agreements, and negotiate commercial terms that support profitable growth. • Execute re-pricing actions for underperforming accounts when necessary to improve account profitability. • Forecast monthly and quarterly sales results with a high degree of accuracy. • Monitor product mix, customer demand, and capacity considerations to proactively manage business performance. • Coordinate customer visits, plant tours, product trials, and technical consultations to support business development efforts. • Collaborate with Inside Sales, Customer Service, Supply Chain, Operations, and Marketing teams to ensure excellent customer service and execution. • Utilize CRM systems to manage sales pipelines, monitor opportunities, assess risks, and maintain accurate customer data. • Address customer service, quality, or delivery concerns and coordinate corrective actions with appropriate cross-functional teams. • Build relationships across customer organizations, including purchasing, operations, engineering, and leadership teams. • Support and promote safety, compliance, and ethical business practices in all customer and internal interactions.

• Responsible for selling the company's products or services developing new accounts and/or expanding existing accounts. • Primary responsibility may include finding, generating and developing new distribution partners in order to sell the company's products to end-users • Creates awareness and demand for company products • Pursue sales leads • Lead in visits to existing and new customers • Analyze customer needs and suggest appropriate products and services • Respond to customer enquiries; and conclude sales orders to meet established revenue targets • Innovate / create sales skills and knowledge of the organization's products, services, and customers • Perform supplier audits on site at distributor warehouse locations • Identify and implement efficiency opportunities such as distributor dashboards, etc. • Initiate regular communication with distributors to mitigate shipment errors and discrepancies

Role Description The Head of Enterprise Accounts will lead our enterprise seller team and pipeline generation function reporting directly to the CRO. This is a frontline sales leadership role with a combined mandate spanning our Strategic Growth Executive selling organization and the newly founded ADR team. You will be responsible for: - Pipeline management - Deal inspection - Seller coaching - Forecasting - Hiring - Outbound pipeline generation You will inherit a team of approximately 5 enterprise sellers and grow it to 10+ over the next 6-12 months while also owning the ADR team from day one. Your responsibilities include: - Building the operating cadence, coaching infrastructure, and accountability framework for a high-performing team. - Participating in pipeline reviews, deal inspection calls, and coaching sellers through complex multi-stakeholder health system deals. - Partnering closely with the CRO on strategic account assignments and territory planning. - Collaborating with the recruiting team on building the bench. Qualifications - 8+ years in enterprise healthcare sales. - At least 3+ years in frontline sales management. - Ability to coach complex, multi-threaded health system deals. - Understanding of the healthcare AI landscape. - Experience building new operating cadences and onboarding programs. - Strong ability to attract and develop talent. Requirements - Ability to hold sellers accountable on pipeline hygiene and forecast accuracy. - Comfortable navigating multiple stakeholders across clinical, IT, finance, and procurement. - Experience managing or building an ADR team. - Strong collaboration with recruiting partners. Benefits - Comprehensive medical, dental, and vision coverage for you and your dependents. - 401(k) with a company match of up to 3% of base salary. - A remote-friendly culture with full equipment provisioning. - Parental leave to support family needs. - Annual company-wide off-sites and team gatherings. - Flexible time off with no annual cap.

- Serve as the primary point of contact for a portfolio of client accounts across multiple industries. - Build and maintain trusted relationships with client stakeholders and internal teams. - Lead performance reviews, strategic planning sessions, and client presentations. - Manage day-to-day account communications and operational priorities. - Coordinate internal specialists to ensure projects are delivered on time and meet client expectations. - Monitor campaign performance across paid media, SEO, creative, web development, and digital marketing initiatives. - Identify risks early and collaborate with delivery teams to implement effective solutions. - Maintain accurate project documentation and account records using project management tools. - Develop strategic account growth plans and review business opportunities with clients regularly. - Identify opportunities for upselling and expanding client services to support long-term business growth. - Represent the organization professionally in every client interaction.