Role Description This is a client-lead role. You own client relationships and the commercial growth that comes with them. No disciplinary responsibility. At VI leading isn’t about hierarchy or reporting lines. You set direction and get people pulling towards it, but you don’t manage them on paper. Not an operational project role. You do not manage or run projects or manage delivery day-to-day. If what energizes you is owning the client and growing the business - rather than carrying disciplinary responsibility or running project operations - you are in the right place! - The Client Relationship: You build close, trusting partnerships with a portfolio of clients and are their primary point of contact. - The Business Value: You do not just process briefings. You actively help clients to uncover and solve their real business challenges. - The Order Volume: You turn business challenges of your clients into signed offers. Together with the Client Partner team, you are accountable for the agency’s annual order volume. - The Account Rituals: You shape the account team rituals to create the right atmosphere, ambition, and dedication to deliver outstanding results that win the clients’ hearts and minds. Qualifications - A genuine pull towards owning client relationships, commercial growth, and energizing the team around the client. - At least 6 years in client service, account management, or consulting (agency side or in-house). - A completed university degree (engineering, economics, or similar) or a comparable qualification. - A strategic mindset and real enthusiasm for digital topics. - Curiosity about people: You connect easily, listen closely, and quickly see what matters. - Proficient English and very good written and spoken German is Mandatory. Contact Marion Huwatscheck Company Description At Virtual Identity we are passionate about tackling day-to-day problems, solving them digitally, and coming up with solutions that are not only fun but – most importantly – useful. For people as well as brands. - We have done so for the past 30 years and are currently counting 150 colleagues across four offices in Munich, Vienna, Freiburg, and Porto. - We are always looking for new talents, willing to push digital boundaries as well as their own – through exciting projects, trainings, and of course working within a team of motivated colleagues.

Role Description Do you thrive in a complex, highly collaborative technology sales environment? Do you want to help state and local governments deliver better outcomes for the communities they serve? If this is you, then Think Dell! The Strategic Programs Office is looking for an exceptional individual to serve as a Mission Executive focused on State & Local Government (SLG). This role exists to help SLG customers achieve their missions through scalable, repeatable technology solutions that can be adopted locally, regionally, and nationally. With a strong mission focus, the SLG Mission Executive provides executive-level leadership across critical state and local missions including Justice / Public Safety / Cyber and Smart Government / Critical Infrastructure / State Enterprise IT. You will serve as a trusted advisor to customers and Dell account teams, ensuring that our solutions are tightly aligned to real-world SLG outcomes – from safer communities and resilient infrastructure to modern, digital government services. Mission Executives are customer advocates who achieve transformational business outcomes using disruptive technologies and solutions. What you’ll achieve (Responsibilities) - Serve as the subject matter expert for key SLG mission domains, leveraging your real-world experience with state and local agencies (public safety, justice, transportation, critical infrastructure, statewide IT organizations) to shape mission-aligned solution strategies. - Build deep, executive-level relationships with state and local decision makers (CIOs, CISOs, agency leaders, public safety chiefs, state enterprise IT leaders) to understand their mission priorities and long-range modernization plans. - Assist SLG agencies and their partners in constructing holistic solutions tailored to: - Justice, Public Safety & Cyber (e.g., digital evidence, body-worn cameras, records management and computer-aided dispatch systems, fusion centers, SOCs, CJIS-aware environments) - Smart Government & State Enterprise IT (e.g., statewide data centers, shared services, smart city/state initiatives, critical infrastructure, ERP/HRIS, digital citizen services) - Translate mission needs into scalable solution patterns that can be adopted across multiple jurisdictions, enabling Dell to replicate success locally, regionally, and nationally. - Partner closely with Dell account teams, solution architects, and business development to: - Identify and shape high-impact SLG opportunities - Align Dell’s portfolio (infrastructure, multicloud, edge/IoT, data management, cybersecurity) to agency missions - Support strategic pursuits, executive briefings, and long-term account planning - Leverage your knowledge of the SLG mission environment to help sales and leadership anticipate future needs, with emphasis on: - Cybersecurity and resilience - Data platforms and analytics - Modern application and infrastructure architectures for critical infrastructure and smart government services - Perform critical problem-solving across sales, delivery, execution, and risk reduction, ensuring solutions are realistic within public sector constraints (governance, funding, procurement, and regulatory requirements). - Act as a bridge between the field and Dell’s internal teams, providing feedback on SLG mission trends, funding patterns, and solution gaps to shape roadmaps, offerings, and partner strategies. - Drive collaboration with ecosystem partners (state integrators, regional system integrators, software vendors, and service providers) to co-create solutions aligned to SLG missions and statewide initiatives. Qualifications - Significant mission-relevant experience within State & Local Government, including meaningful engagement with one or more of: - State or large local public safety organizations (law enforcement, fire/EMS, emergency management, 911/PSAP, fusion centers) - Justice agencies (courts, corrections, prosecutors, public defenders) - State or local IT and shared services organizations (state CIO/CTO offices, statewide data centers, enterprise IT consolidation/modernization programs) - Smart city/state or critical infrastructure initiatives (transportation, utilities, public works, urban operations, resilience programs) - Demonstrated ability to connect mission objectives (safer communities, resilient infrastructure, digital services, constituent experience) to technology strategies and architectures. - Strong track record working in or with public sector technology environments, which may include: - Hybrid/multicloud, data center modernization, or edge/IoT deployments - Data platforms, analytics, or AI supporting SLG decision-making - Cybersecurity, zero trust, or resilience initiatives in state/local contexts - Ability to operate at the executive level with SLG leaders while engaging deeply with technical and operational stakeholders. - Exceptional communication and storytelling skills – able to frame Dell’s capabilities in language that resonates with SLG missions, funding realities, and policy drivers. - Demonstrated ability to work collaboratively in a large matrix environment, coordinating across sales, presales, services, partners, and corporate functions to deliver integrated outcomes. - Executive management/leadership experience and/or business development or strategic program experience in the public sector strongly preferred. - Typically requires significant related experience in SLG or public sector mission environments; advanced degree or equivalent combination of education and experience preferred. - Experience with public sector security and compliance frameworks (e.g., CJIS, NIST-based policies, state cyber standards) is a plus. Benefits - We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. - If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Application Closing Date DD Month YYYY Company Description Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .

• Identify, engage, and convert key enterprise prospects • Run personalized discovery sessions, demos, and executive briefings • Develop financial justifications and ROI cases to support procurement • Close complex deals with multi-year, multi-seat contract structures • Keep Salesforce and HubSpot up to date with accurate forecasts • Collaborate cross-functionally to align messaging with product capabilities • Use Gong to identify sales patterns, surface objections, and increase win rates • Contribute to the development of scalable sales materials and early playbooks

• Conduct discovery calls with warm leads generated by marketing and BDR efforts • Deeply understand each prospect's practice, challenges, and goals before presenting solutions • Deliver tailored slide deck presentations and proposals that map our services to prospect needs • Handle objections with transparency and consultative care • Close new business and hand off smoothly to the delivery and onboarding team • Maintain accurate pipeline notes and deal stages in our CRM • Run structured follow-up sequences via email, messaging, and calls • Supplement inbound leads with targeted outreach and light prospecting, especially early on • Collaborate closely with the founder and internal team on capacity and priorities