Role Description In this role, your focus will be on high-level technical support, root-cause analysis, and process optimization. You will act as a driving force for quality, mentoring 3 junior team members and preparing to step into formal leadership. - Technical Deep-Dive (2nd Level): Troubleshoot and resolve complex incidents relating to our cloud/archive solutions, applications, and front-end servers. - Sustainable Problem Solving: Perform root-cause analyses and coordinate cross-departmental fixes to eliminate recurring support issues sustainably. - Process Optimization & Structure: Drive the continuous improvement of our support and operations processes, bringing structure to the team's daily workflows. - Customer Care & Escalation: Serve as a competent primary point of contact for IT staff and PACS teams in hospitals/practices, managing key account escalations. - Monitoring & Knowledge Management: Monitor services on internal and customer systems, and maintain/expand system documentation and our internal knowledge base. - Future Leadership: Prioritize tasks, allocate resources, and support the team as a senior mentor, with the mid-term goal of taking over functional and disciplinary leadership. Qualifications - Experience: 5+ years of professional experience in technical customer support (1st & 2nd level) with strong technical depth and seniority. - Domain Expertise: Strong, practical knowledge of PACS systems, DICOM, HL7, and IHE is essential for this role. - Technical Foundation: Solid know-how regarding Windows Server environments and SQL databases. - Languages: Professional German language skills (minimum C1) and good English skills (minimum B2) are mandatory for communicating with German clinical IT staff. - Mindset: A proactive, hands-on "owner" mentality with a strong desire to improve workflows and eventually build/develop a team. - Location: Reside within Germany with a reasonable connection to Munich or Nuremberg for occasional office visits (up to 4 days home office per week). Requirements - Nice-to-Haves: Familiarity with IT Service Management frameworks (e.g., ITIL). - Experience with agile working methodologies. - Previous professional exposure within clinical IT or healthcare environments. Benefits - The Best of Both Worlds: Enjoy high flexibility with up to 4 days of home office per week, combined with occasional face-to-face collaboration in our Munich or Nuremberg regions. - Clear Career Trajectory: A defined growth path to transition into a formal Team Lead position within 1–2 years (no prior formal leadership title required). - Room for Impact: High level of autonomy to shape support workflows, eliminate inefficiencies, and build structures from the ground up. - Purpose-Driven Work: Work on an innovative healthcare product with a high, tangible social impact. - Attractive Package: A competitive base salary up to €72,000 (depending on experience), 30 days of vacation, and an attractive benefits package.

Role Description You'll build the products developers reach for when they need to turn the messy, hostile web into clean data and actions an AI can use. This is hands-on product engineering at the core of what Firecrawl does: shipping features that thousands of developers hit every day, owning them from idea to production, and obsessing over the details that make an API a joy to build on. You'll ship real product from day one, not tickets in a backlog. What You'll Do - Build and ship developer-facing product features from idea to production - Own the reliability and quality of what you ship against a web that constantly changes and fights back - Turn hard, ambiguous problems into clean APIs developers love to use - Work directly with the engineering team on the roadmap and the tradeoffs behind it - Dogfood the product, read the GitHub issues, and let real developer pain drive what you build Qualifications - You've built and shipped developer-facing product that people actually used - You care about developer experience like a designer cares about pixels: latency, response format, docs, the whole feel of it - You're comfortable owning ambiguous problems and turning them into shipped features - You move fast and close the loop - you'd rather ship, measure, and iterate than perfect on paper What We're NOT Looking For - Someone who needs a fully-specced ticket to start - A strong backend engineer who's indifferent to how the product feels to use - Someone who optimizes for process over shipping A Note On Pace We operate at an absurd level of urgency because the window for what we're building won't stay open forever. If that excites you, keep reading. If it doesn't, no hard feelings — but this role probably isn't for you. Benefits - Salary that makes sense — $210,000–$260,000/year, based on impact, not tenure - Own a piece — Up to 0.05% equity in what you're helping build - Generous PTO — 15 days mandatory, anything after 24 days, just ask (holidays excluded); take the time you need to recharge - Parental leave — 12 weeks fully paid, for all parents - Wellness stipend — $100/month for the gym, therapy, massages, or whatever keeps you human - Learning & Development — Expense up to $1,000/year toward anything that helps you grow professionally - Team offsites — A change of scenery, minus the trust falls - Sabbatical — 3 paid months off after 4 years, do something fun and new - Full coverage, no red tape — Medical, dental, and vision (100% for employees, 50% for spouse/kids) — no weird loopholes, just care that works - Life & Disability insurance — Employer-paid short-term disability, long-term disability, and life insurance — coverage for life's curveballs - Supplemental options — Optional accident, critical illness, hospital indemnity, and voluntary life insurance for extra peace of mind - Doctegrity telehealth — Talk to a doctor from your couch - 401(k) plan — Retirement might be a ways off, but future-you will thank you - Pre-tax benefits — Access to FSAs and commuter benefits (US-only) to help your wallet out a bit - Pet insurance — Because fur babies are family too - SF HQ perks — Snacks, drinks, team lunches, intense ping pong, and peak startup energy - E-Bike transportation — A loaner electric bike to get you around the city, on us Interview Process - Application Review — Send us your work and a quick note on why this excites you. Show us what you've shipped — products, features, APIs developers actually used. We care about what you've built, not where you went to school. - Intro Chat (~25 min) — A quick conversation to get to know each other before we go deep. We'll talk about what you've been working on, what drew you to Firecrawl, and what you're looking for in your next role. Time for your questions too. - Technical Chat (~45 min) — We'll dig into a real problem from our world — shipping a reliable feature against a web that fights back, or designing an API developers love — and talk through how you'd approach it. Come ready to think out loud; we care how you reason, not whether you memorized the answer. - Founder Chat (~25 min) — Culture, pace, ownership, and how you like to work. Time for your questions too. - Paid Work Trial (1-2 weeks) — Work with the team on a real, scoped piece of the product — paid at a contractor rate. It's the truest signal for both sides: you see what building at Firecrawl actually feels like, and we see how you ship. Remote-friendly, and we'll flex around your current commitments. - Decision — We move fast after the trial. If you want to build the products that turn the chaos of the web into something developers and agents can actually use, you should join us. 👉 Apply now.

Role Description You'll build the systems that let anyone turn the open web into a search index. Firecrawl's search product is one of our fastest-growing surfaces, and we need engineers who can make crawling, ranking, and retrieval fast, reliable, and cheap at scale. You'll own real infrastructure from day one — not tickets in a backlog. Qualifications - 3+ years building production backend or infra systems - Must be authorized to work in the US or eligible remote-hire regions Requirements - You've built and operated backend or distributed systems at real scale - You care about latency, cost, and correctness in equal measure - You're comfortable owning ambiguous problems and turning them into shipped systems - You move fast and close the loop — you'd rather ship, measure, and iterate than perfect on paper Benefits - Salary that makes sense — $190,000–$260,000/year, based on impact, not tenure - Own a piece — Up to 0.05% equity in what you're helping build - Generous PTO — 15 days mandatory, anything after 24 days, just ask (holidays excluded) - Parental leave — 12 weeks fully paid, for all parents - Wellness stipend — $100/month for the gym, therapy, massages, or whatever keeps you human - Learning & Development — Expense up to $1,000/year toward anything that helps you grow professionally - Team offsites — A change of scenery, minus the trust falls - Sabbatical — 3 paid months off after 4 years, do something fun and new - Full coverage, no red tape — Medical, dental, and vision (100% for employees, 50% for spouse/kids) - Life & Disability insurance — Employer-paid short-term disability, long-term disability, and life insurance - Supplemental options — Optional accident, critical illness, hospital indemnity, and voluntary life insurance - Doctegrity telehealth — Talk to a doctor from your couch - 401(k) plan — Retirement might be a ways off, but future-you will thank you - Pre-tax benefits — Access to FSAs and commuter benefits (US-only) - Pet insurance — Because fur babies are family too - SF HQ perks — Snacks, drinks, team lunches, intense ping pong, and peak startup energy - E-Bike transportation — A loaner electric bike to get you around the city, on us Interview Process - Application Review — Send us your work and a quick note on why this excites you. - Intro Chat (~25 min) — A quick conversation to get to know each other. - Technical Chat (~45 min) — We'll dig into a real problem from our world. - Founder Chat (~25 min) — Culture, pace, ownership, and how you like to work. - Paid Work Trial (1-2 weeks) — Work with the search team on a real, scoped piece of the product. - Decision — We move fast after the trial.

Role Description As a Dynamics 365 CRM Developer Consultant at Accenture, you will be responsible for developing and customizing Microsoft Dynamics 365 Customer Engagement (CE) solutions and Power Platform components to meet client requirements. You will implement technical designs, extend platform capabilities, and deliver high-quality solutions aligned with Microsoft best practices. This role requires a strong technical background, attention to detail, and the ability to work collaboratively in a fast-paced environment. Key Responsibilities - Application Development - Configure and customize Dynamics 365 CE modules, including Sales, Customer Service, Field Service, and Marketing. - Develop Plugins, Custom Workflow Activities, and Custom APIs using C#/.NET and XRM SDK. - Implement client-side scripting with JavaScript/TypeScript for form logic and UI enhancements. - Build advanced UI scenarios using PowerApps Component Framework (PCF) controls. - Power Platform Development - Design and develop Model-Driven and Canvas Apps to meet business requirements. - Automate business processes using Power Automate. - Work with Dataverse for entity modeling, relationships, business rules, and security roles. - Integration & Data Management - Develop integrations using REST APIs, OData, and Dataverse Web API. - Collaborate on data migration activities, including ETL processes, data mapping, and validation. - Quality & Governance - Adhere to coding standards and participate in code reviews to ensure high-quality deliverables. - Ensure compliance with security, data governance, and performance guidelines. - Support Application Lifecycle Management (ALM) practices, including solution layering, versioning, and deployment via Azure DevOps pipelines. - Collaboration - Work closely with Technical Leads, Functional Consultants, and QA teams to ensure seamless delivery. - Actively participate in agile ceremonies, including sprint planning, backlog refinement, and daily stand-ups. Experience - Egyptian national - 3–6 years of hands-on experience in Dynamics 365 CE development. Technical Expertise - Proficiency in C#/.NET for developing Plugins and Custom APIs. - Strong skills in JavaScript/TypeScript for client-side scripting and UI enhancements. - Expertise in Dataverse schema design, entity modeling, and security roles. - Hands-on experience with Power Apps, Power Automate, and PCF controls. - Familiarity with Azure services, such as Azure Functions and Logic Apps, for integration. - Understanding of ALM and CI/CD practices using Azure DevOps. Preferred Skills - Experience with Dynamics 365 modules, including Omnichannel, Field Service, or Marketing. - Knowledge of Copilot Studio and AI Builder for enhancing CRM capabilities. - Exposure to performance tuning and troubleshooting in Dynamics 365 CE environments. Certifications (Preferred) - Microsoft Certified: Power Platform Developer Associate (PL-400) - Microsoft Certified: Dynamics 365 Customer Service/Sales Functional Consultant (MB-230/MB-210)