Field Service Engineer I

Field EngineerField EngineerFull TimeRemoteJuniorTeam 10,001+H1B SponsorCompany SiteLinkedIn

Location

Washington

Posted

1 day ago

Salary

$29 - $37 / hour

Seniority

Junior

High School1 yr expExperience acceptedEnglishSQLTCP/IP

Job Description

Field Service Engineer I

Honeywell

• Provide first-line technical support to partners (VARs) across phone and non-phone channels. • Resolve common product or configuration issues by following standard operating procedures. • Support ticket creators responsible for designing, implementing, configuring, operating, and maintaining the end customer’s security solution. • Report to the Senior Tech Support Supervisor based in Framingham, MA and follow a Remote work schedule.

Job Requirements

  • 1 year minimum in related experience troubleshooting software or security equipment, in a contact call center or in-field on prem capacity.
  • High School Diploma/GED.
  • Understanding basic Networking Fundamentals.
  • TCP/IP Basics.
  • Basic Network Troubleshooting.
  • Database Fundamentals: Understanding the purpose of a database, what an SQL database engine is, and how it stores data.
  • Basic SQL or OS Administration.
  • Understanding the role of Access Control and Video in Security.
  • BA in Electronic/Electrical Engineering or Computer Engineering.

Benefits

  • employer-subsidized Medical, Dental, Vision, and Life Insurance
  • Short-Term and Long-Term Disability
  • 401(k) match
  • Flexible Spending Accounts
  • Health Savings Accounts
  • EAP
  • Educational Assistance
  • Parental Leave
  • Paid Time Off (for vacation, personal business, sick time, and parental leave)
  • 12 Paid Holidays

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