Title: Implementation Manager Location: Chicago, Illinois, United States Hybrid Job Description: About Engine At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place. To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel. More than 30,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience. Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work. As an Implementation Manager at Engine, you'll own the onboarding experience for some of our most important new customers, setting them up for long-term success on the platform. You'll craft tailored rollout plans, drive product adoption across our full suite, and partner closely with Sales and Account Management to deliver a smooth handoff into the customer lifecycle. This is a high-impact role where innovation meets collaboration, and where the work you do directly shapes how quickly and deeply new customers embrace Engine. Your Mission: - Design and execute onboarding strategies for Engine's new customer opportunities (deals ranging from $200K to $1M), setting the foundation for lasting partnerships. - Drive product adoption across Engine's full suite during a customer's first months on the platform. - Partner with Sales and Account Management to unlock new opportunities and deliver a seamless customer experience from signed contract to first booking. - Lead implementation and onboarding processes that scale efficiently, driving adoption in the first year and preparing customers for a smooth transition to their dedicated Account Manager. - Serve as a trusted advisor to customers by leading key meetings, delivering training, and ensuring every interaction with Engine exceeds expectations. What You’ll Bring to Engine: - Minimum 3 years of experience in sales, account management, customer success, or implementation - Subject matter expertise in onboarding and customer success, with a track record of thriving in fast-paced, innovative environments - A problem-solver's mindset. You anticipate customer needs, remove friction, and build conviction through consultative conversations. - Comfort owning ambitious performance goals, including high win rates through onboarding milestones, meeting weekly customer engagement targets (roughly 15 customer meetings per week), and hitting adoption benchmarks in the first six months of a customer's lifecycle - Strong cross-functional skills across Sales, Account Management, and customer-facing teams - Bonus points if you're fluent in building configuration and rollout plans, drafting mutual success plans, and coordinating handoffs across GTM team Compensation In addition to a competitive base salary, our listed compensation range includes the estimated variable target. Your OTE (on-target earnings) are based on several factors including your experience, expertise, and location. Your compensation package may also include equity. Your recruiter will share your complete compensation package as you move through the process. Total OTE Range (Base Salary + Variable) $90,000—$115,000 USD The Engine Edge: Perks & Compensation We believe in rewarding great work with great benefits: - Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity. - Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed. Perks and benefits may vary based on employment type, location, and more. Ready to Build the Future of Work Travel? Join us on our mission to transform how work travel works—for businesses, for travelers, and for the industry. Apply now and let’s make travel simpler, smarter, and more enjoyable—together.

Title: Deployment and Implementation Operations Lead (REMOTE) Location: Maryland, USA Req #2112 Virtual• Maryland, USA Job Description: Kadiak, LLC, a Koniag Government Services company, is seeking a Deployment and Implementation Operations Lead (Project Manager III – Deployment Lead I&D) to support Kadiak and our government customer. This position requires the candidate to be able to obtain a Public Trust. The position is remote. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. The Implementation and Deployment Operations Lead (Project Manager III) will serve as a senior operational and deployment leader responsible for enterprise-wide coordination, governance, and operational oversight of Electronic Health Record (EHR) implementation and deployment activities within a complex federal healthcare environment. This role supports ongoing enterprise operations through oversight of Implementation, Deployment, Cohort Evaluation and Readiness Plan, and Go-Live and Onsite Incident Command. Essential Functions, Responsibilities & Duties: Required Skills and Competencies:  - Proven experience deploying and integrating the Oracle Millennium EHR across multiple sites.  - Deep understanding of EHR systems, healthcare IT infrastructure, and federal health IT initiatives.  - Familiarity with project management methodologies (e.g., Agile) and deployment best practices.  - Strong leadership and ability to manage cross-functional deployment teams.  - Excellent project management skills with experience in large-scale IT/EHR deployments.  - Proficiency in developing detailed deployment plans, test scripts, and cutover activities.  - Knowledge of IT infrastructure, networking, system integration, and EHR principles.  - Background in healthcare data migration and patient record management.  - Strong problem-solving, risk mitigation, and stakeholder management skills.  - Excellent leadership and communication abilities, both written and verbal.  - Ability to effectively communicate technical concepts to clinical and non-technical staff.  - Proficiency with MS Office suite and project management tools.  Desired Abilities and Competencies:  - Knowledge of Meaningful Use, HIPAA, and healthcare data security requirements.  - Experience working with tribal healthcare facilities or IHS programs.  - Understanding of IHS policies and federal healthcare regulations.  - Ability to coordinate and lead cross-functional teams in a dynamic, high-stakes environment.  - Capability to manage multiple priorities and adapt to evolving project requirements.  - Proven ability to mentor and guide team members through the challenges of large-scale deployments.  - Aptitude for driving process improvements and innovative deployment strategies.  - Proficiency in risk management, problem-solving, and decision-making under pressure. Required Criteria: - Minimum 5 years project management experience - Minimum 5 years Federal Government experience - 7–10+ years in implementing Health IT solutions including Oracle Millenium EHR product. - Data Analytics & Reporting using tools such as Power BI, SQL, and Tableau Security Requirement: - US citizen with the ability to obtain and maintain a US Government clearance of at least a public trust Favorable Criteria: - Master’s degree in Health Informatics, IT, or related field - 7-10 years hospital or clinic experience - Experience presenting to large groups or key stakeholders preferred - Experience with Epic, Cerner, or other major EHR platforms preferred. - PMP, ITIL, or SAFe Agile certifications preferred Our Equal Employment Opportunity Policy The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352 Job Details Job Family Technical Program Management & Operations Job Function Mgmt.-Operations Pay Type Salary

Role Description The primary purpose of this senior-level remote position is to lead and manage global implementation projects within the transportation, logistics, and supply chain sectors. A fundamental requirement for this role is extensive, hands-on freight forwarding experience, specifically encompassing ocean freight, air freight operations, and international routing. The successful candidate will partner closely with business units, sales, and management to develop solution-driven strategic plans, establish dedicated implementation teams, and ensure global initiatives are effectively communicated across the organization. - Utilize project management methodologies and tools such as Jira to execute business requirements analysis, implement testing processes, and monitor performance metrics. - Ensure strict compliance with company policies, ISO guidelines, and regulatory requirements. - Develop Standard Operating Procedures (SOPs) to train staff. - Employ advanced diplomacy and negotiation skills to resolve complex, escalated issues affecting clients and senior management. - Conduct comprehensive operational and financial post-mortem assessments. - Maintain readiness for significant domestic and international travel, particularly to Europe or Asia, which necessitates a valid US Visa. Qualifications - Minimum of 5 years of related professional experience, with at least 5 years of industry-specific experience preferred. - Minimum of 3 years of supervisory or managerial experience required. - Mandatory hands-on experience in freight forwarding, specifically encompassing ocean freight and air freight operations, as well as international routing. - Prior professional background serving as an operator, supervisor, manager, or key account manager within a freight forwarding organization. - Comprehensive knowledge and practical experience across all areas of transportation, logistics, and supply chain operations. - Proficiency in project management methodologies, including the development of solution-driven strategic plans, timeline constraint identification, and risk mitigation. - Advanced proficiency in Microsoft Office, internet applications, and web-based or job-specific software applications. - Demonstrated leadership capabilities, including the ability to influence departments, implement change management, and effectively allocate decision-making authority to maximize organizational effectiveness. - Strong analytical aptitude for evaluating complex problems and developing viable alternative solutions. - Exceptional interpersonal and communication skills, with fluent English proficiency (reading, writing, and speaking) to effectively present information to management, employees, and clients. - Experience in assisting with the development of Standard Operating Procedures (SOPs) and training implementation teams on new requirements. - Ability to maintain stable performance under pressure and utilize flexible interpersonal styles to build cohesive teams across diverse, multi-functional backgrounds. - Willingness and ability to travel both domestically and internationally as dictated by project requirements; possession of a valid US Visa (or applicable visas for Europe or Asia) is mandatory. - High School Diploma or GED required; Bachelor's Degree in Business, Transportation, Logistics, Supply Chain Management, or a related field is highly preferred (or an equivalent combination of work experience). Requirements - Bachelor's Degree in Business, Transportation, Logistics, Supply Chain Management, or a closely related academic discipline (nice to have). - Successful completion of a formal Leadership Development Program (LDP) as a complement or alternative to traditional academic qualifications (nice to have). - Five or more years of dedicated, industry-specific experience within the transportation, logistics, and supply chain sectors (nice to have). - Active engagement in professional organizations and a demonstrated commitment to continuous learning regarding emerging technologies and innovations within the global logistics industry (nice to have). - Demonstrated experience utilizing Jira for project tracking, implementing business requirements analysis, and managing testing processes (nice to have). Soft Skills - Excellent leadership and team management skills. - Strong problem-solving and analytical abilities. - Effective communication and interpersonal skills. - Proactive and innovative mindset.

Role Description As an Implementation and Success lead, the role owns an implementation from kick-off to close-out. You are the accountable delivery lead - the primary point of contact for the customer on delivery, the person who holds the plan and the risk, and the one who ensures the team around you is coordinated and on track and that the customer stays confident. It is a hands-on role; you are close enough to the build and rollout to spot problems before they advance. Accountability does not shift at debut— it continues through hypercare close-out. This role is the engine that turns a signed contract into a live, adopted solution. You will be joining a team that is scaling. There is no fully established playbook to inherit. Part of this role is contributing to how we deliver — detailing what works, improving what doesn’t, and helping us get better as we grow. What You Will Be Doing - Managing customer implementations end to end across your active portfolio - Owning the delivery plan, achievements, dependencies, and RAID log for each study — actively, not administratively - Coordinating Solution Engineers, testers, and Product Engineering to keep builds on track - Acting as the primary customer contact for delivery status, risk, and blocking issues throughout implementation - Identifying where product development timelines or release scope build delivery risk — and managing that risk transparently with customers and internally - Adapting delivery approach across deployment models — forward deployed, guided, and self-serve - Closing out hypercare cleanly: lessons captured, handover detailed, no lingering post-go-live noise - Contributing to the delivery playbook — documenting approach, flagging gaps, helping the team learn Qualifications - Delivery and implementation experience - Demonstrable track record of delivering SaaS implementations on enterprise platforms in regulated industries - Experience delivering while a product was still maturing - Structured delivery field: can show a real delivery plan, a maintained RAID log, and genuine risk decisions made under pressure - Experienced running multiple concurrent implementations with different deployment models - Ability to hold delivery quality in ambiguous environments - Customer and Collaborator management experience - Managed sophisticated customers with high governance standards - Surfaces risk early and directly - Communicates delivery status, product constraints, and timeline risk honestly - Has held sponsor-side Digital and Data collaborator relationships at programme level - Builds trust through delivery - Technical literacy - Technically literate enough to lead engineers and understand integration dependencies - Comfortable engaging with Product Engineering on build sequencing and release scope - Understands how AI-enabled product features affect implementation sequencing - Can identify when a product gap requires critical issue framing - Ways of working - Brings structure to environments that do not yet have it - AI tooling is part of their current workflow for delivery planning - Comfortable contributing to process development alongside live delivery - Resilient under competing pressure from various directions Requirements - Bachelor's Degree - 7+ years of minimum experience - Delivery of SaaS implementations on enterprise platforms - Experience working on evolving products - Active Technical Literacy - Demonstrated work in pharma, life sciences, or a regulated enterprise environment Benefits - Annual base pay ranging from $172,466.40 - 258,699.60 USD Annual - Eligibility for short-term incentive bonus opportunity - Participation in equity-based long-term incentive program (salaried roles) - Retirement contribution (hourly roles) - Commission payment eligibility (sales roles) - Qualified retirement program (401(k) plan) - Paid vacation and holidays - Paid leaves - Health benefits including medical, prescription drug, dental, and vision coverage