Role Description Work with moderate oversight, analyze, coordinate and direct multiple projects involving implementations of communication products for Tier 1 communication service providers (CSPs). - Coordinate multiple projects across the Americas involving internal and external stakeholders in sales, product management, engineering, finance, marketing and customer success. - End-to-end translation of cybersecurity and network intelligence project specifications to managers and executives. - Discuss with customers project matters enabling informed decision-making and accelerating adoption of technical decisions. Qualifications - Requires Bachelor’s Degree in Telecommunications Engineering, Information and Communication Sciences or related field. - Minimum two years' experience in the Job Offered. - Able to telecommute from anywhere in the U.S. Requirements - 5 day, 40 hr/wk $135,000 - 150,000/yr. Company Description Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure. At Allot, you’ll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed.

• Own the delivery system across the business — intake, coordination, visibility, prioritisation support and escalation. • Accountable for the integrity of the delivery system and surfacing risk early and clearly. • Intake process integrity — ensuring every project enters with a clear, complete brief and named owner. • Maintaining a clean interface with different departments within the organisation, ensuring fast alignment and efficient delivery. • Actively coordinating the highest-priority projects hands-on, while ensuring the rest run correctly through the framework via their owners. • Refining the delivery framework and ClickUp workspace as real use exposes what needs to change.

Role Description Como Gerente de Processos de Operações de TI Júnior, você apoiará a adoção e implementação de processos, práticas e tecnologias voltados ao aumento da eficiência das operações de TI na Softtek. Atuará no suporte ao alinhamento das práticas de gerenciamento de serviços de TI (ITSM), com foco na excelência do atendimento ao cliente, além de contribuir para iniciativas de melhoria contínua. - Apoiar a implementação das práticas do ITIL, contribuindo para a melhoria das operações de TI. - Utilizar Microsoft Excel e PowerPoint para análise de dados e elaboração de apresentações. - Dar suporte à execução dos processos de ITSM, utilizando ServiceNow e outras ferramentas relacionadas. - Colaborar com profissionais mais experientes na revisão, documentação e otimização de processos existentes. - Prestar atendimento de qualidade aos clientes internos e externos, garantindo excelência no suporte. - Demonstração de postura proativa e agilidade na identificação e resolução de problemas do dia a dia. Qualifications - Ensino superior completo ou em andamento em áreas correlatas à Tecnologia da Informação, Engenharia, Administração ou afins. - Conhecimento intermediário em Microsoft Excel. - Conhecimento em ITIL, PowerPoint e ferramentas de ITSM, preferencialmente ServiceNow. Location Barueri, São Paulo, Brasil Experience Level Júnior Work Model Remoto

• Lead the delivery of strategic customer projects. • Act as the primary point of contact for customers. • Ensure successful project execution from initiation through completion. • Manage multiple projects simultaneously in an international environment. • Collaborate with teams across different countries. • Coordinate resources, manage risks and dependencies, and monitor project progress. • Maintain strong customer relationships.