Allot

Role Description Work with moderate oversight, analyze, coordinate and direct multiple projects involving implementations of communication products for Tier 1 communication service providers (CSPs). - Coordinate multiple projects across the Americas involving internal and external stakeholders in sales, product management, engineering, finance, marketing and customer success. - End-to-end translation of cybersecurity and network intelligence project specifications to managers and executives. - Discuss with customers project matters enabling informed decision-making and accelerating adoption of technical decisions. Qualifications - Requires Bachelor’s Degree in Telecommunications Engineering, Information and Communication Sciences or related field. - Minimum two years' experience in the Job Offered. - Able to telecommute from anywhere in the U.S. Requirements - 5 day, 40 hr/wk $135,000 - 150,000/yr. Company Description Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure. At Allot, you’ll have the opportunity to develop professionally and personally in a dynamic environment with like-minded people who always go the extra mile to succeed.

Role Description The Solution Engineer will be responsible for solution architecture, demonstration and Pre-sales activity for the strategic customers. You will work closely with the Territory Sales Director and the Territory Sales Engineering Team to deliver the region sales targets. The Solution Engineer is responsible for understanding the customer’s challenges and business requirements, defining appropriate technical solutions, and leading demonstration of the solution, including: - Product and solution presentations to customers using available Allot and partner technologies. - Deliver Customer Workshops for Allot Solutions and Products. - Support Tender and RFx responses with the sales team. - Lead Proof of Concepts, trials and demo at partner or Allot sites including all relevant documentation (Technical Proposal, Test Proposal, etc.). - Take ownership of technical relationships within customers and partner. - Work with Product Management to drive customer’s feature requests/customizations. Qualifications - Experience with Telco operator. - 3-5 years of experience as a Sales Engineer / Solution Consultant. - Experience with Cyber Security solutions (Endpoint, network-based security, Firewall,…). - Experience with Cloud and cloud technologies a plus. Requirements - Proven direct customer facing skills and experience. - Excellent and proven verbal and written communication skills in English. - Ability to work with minimal supervision, remotely, and stay focused, while working as part of a spread-out team of technical experts. - Self-motivated and able to technically lead a project throughout its lifecycle. - Able to liaise with all customer and partner levels including senior management to lead in providing solutions and explain technologies. Technical Skills - CCNP/CCSP or equivalent desired. - Strong technical knowledge and familiarity with networking protocols, public cloud technologies (AWS, Azure, VMware). - Familiarity with Security and DDoS products and standards. - Technical or Customer training experience – an advantage.

Role Description A Technical Support Engineer to remotely support our CSP clients. This is an opportunity to join the Global Customer Services team of a leading DPI/network devices vendor providing solutions for Tier-1 global telcos. - Support and troubleshoot application issues running on Linux-based systems and clusters. - Perform incident triage, troubleshooting, and provide best-practice guidance for customers. - Manage support cases to ensure issues are recorded, tracked, updated, and followed through in a timely manner. - Perform fault isolation and basic root cause analysis for technical issues. - Prepare Technical Support Bulletins and other technical documentation for the Knowledge Base. - Work with the Engineering team to help improve product operability. - Participate in weekend on-call rotation and provide after-hours support as needed. - Communicate effectively with internal and external stakeholders on technical issues. Qualifications - Overall 3+ years of experience with 1–2 years of relevant experience in technical support or customer-facing troubleshooting roles. - Experience supporting software products. - Exposure to Wireshark/Tcpdump for protocol-level analysis. - Basic understanding of cloud infrastructure such as Kubernetes and/or AWS. - Hands-on experience with Linux administration, shell scripting, and log parsing. - Ability to troubleshoot, reproduce issues, and identify practical workarounds in mixed application and protocol environments. Requirements - Certifications such as CKA, CCNA, or Red Hat, Kubernetes (K8s). - Understanding of ISP networks, Diameter Protocol, and 4G/5G call flows. - Experience working with ISPs, mobile operators, or cable operators.