Role Description We’re currently looking for an HR Generalist who is passionate about people operations, thrives in a fast-paced remote environment, and enjoys balancing employee support, compliance, recruitment, and HR operations. If you’re someone who enjoys building structure, creating positive employee experiences, and being a trusted support system for both teams and leadership — this could be the perfect opportunity for you. - Managing end-to-end recruitment processes, from job postings to candidate screening and interview coordination - Supporting onboarding and offboarding processes to ensure a seamless employee experience - Processing and assisting with US payroll, benefits administration, and employee record management - Serving as a reliable point of contact for employee concerns, HR-related questions, and workplace support - Maintaining HR systems, employee files, compliance documentation, and confidential records with accuracy - Supporting employee engagement initiatives, company culture programs, and retention efforts - Monitoring compliance requirements, policy updates, training completion, certifications, and HR documentation - Assisting leadership with HR projects, process improvements, SOP creation, reporting, and operational support - Helping create efficient systems or automations that improve employee experience and overall organizational growth In this role, you’ll become an important part of the team that helps keep both people operations and organizational systems running effectively. Qualifications - Bachelor’s Degree in Human Resources, Psychology, Business Administration, or a related field - 2–4 years of experience working in HR, preferably in a remote setup supporting US companies - Hands-on experience with US payroll (Gusto, ADP, Rippling, or similar) - Strong knowledge of US labor laws, HR compliance, and HR best practices - Experience creating and maintaining SOPs, workflows, and process documentation - Comfortable working independently using HRIS platforms and HR technology systems - Highly detail-oriented when handling payroll, employee records, and compliance documents - Able to manage confidential employee and financial information professionally Requirements - Tools & Platforms Experience: - Google Workspace and/or Microsoft 365 - Asana for task management and workflow coordination (preferred) - QuickBooks, ADP, Rippling, ADP or similar accounting software (a plus) - Zoom, Google Meet, and other virtual communication platforms Benefits - Starting rate of $7/hour (based on experience and qualifications) - 100% remote / work-from-home setup - Paid Time Off (PTO) - US Public Holidays Observed - Structured training and support system designed to help you succeed independently - A collaborative and respectful work environment built on trust, autonomy, and open communication - Long-term career opportunity with a growing and stable company

• Operate within a global framework, ensuring adaptability to support teams, meet deadlines and participate in virtual meetings across multiple time zones based in Canada, South Africa, U.K. or the U.S., as needed. • Collaborate with international stakeholders, adjusting to varying schedules and priorities as needed. • Facilitate seamless communication and coordination across global teams to support operational efficiency. • Maintain flexibility in scheduling to accommodate time-sensitive tasks and cross-regional collaboration. • Partner with departments to understand current and support staffing needs in multiple regions. • Manage and support the other HR staff. • Coordinate and support end-to-end recruitment and selection processes. • Build talent pipelines for priority and specialist positions. • Support onboarding and integration of new employees. • Promote equitable and inclusive hiring practices aligned with Employment Equity objectives. • Optimize interviewing, selection, and onboarding processes to improve candidate experience and hiring efficiency. • Develop and implement employee branding initiatives that position TydeCo & TydeCo U as an employers of choice globally. • Identify employee development and training needs in collaboration with managers. • Coordinate learning and development initiatives. • Support career development and succession planning discussions • Support managers and employees through performance review processes. • Provide guidance on performance improvement and employee development planning. • Assist in resolving employee concerns and workplace challenges. • Encourage continuous feedback and development practices. • Provide training and support to managers to ensure equitable treatment and opportunities for staff across departments and regions. • Continuously improve HR processes and procedures, ensuring that organisational and individual needs are met. • Act as a trusted advisor to managers on people-related matters. • Support employee engagement and culture initiatives. • Contribute to organisational development and change management activities. • Promote alignment between people practices and organisational goals. • Partner with external consultants to ensure compliance with SA labour legislation and US labor law, along with internal policies. • Maintain accurate employee information and reporting. • Provide ownership over reporting and compliance to Employment Equity, EEO, BBBEE, Skills Development initiatives, etc. where applicable. • In partnership with external consultants, support employee engagement initiatives, including pulse surveys, feedback mechanisms, and culture programs. • Refine onboarding and offboarding processes to ensure a seamless employee experience, partnering with external consultants to ensure compliance in each region.

• Handles employee relations cases including grievances, misconduct, and workplace disputes: gathering information, conducting meetings with employees and managers, and documenting findings. • Prepares investigation reports and complete case documentation for each ER case. • Handles contested exits and high-risk cases, ensuring the documentation trail is complete and accurate. • Follows up on labor complaints filed with MOHRE, KSA labor offices, and the Jordanian Ministry of Labor, and prepares the required responses and documentation in coordination with legal counsel. • Provides guidance on UAE, KSA, and Jordan labor law requirements (contracts, probation, notice periods, working hours, leave entitlements, termination grounds). • Monitors changes in labor legislation and regulations (MOHRE, HRSD/Qiwa, Jordan MoL) and recommends the required actions. • Reviews employment contracts and HR policies for compliance across the three countries and flags any risks. • Prepares and maintains country-specific compliance reference guides (probation rules, notice periods, EOS formulas, leave entitlements). • Prepares EOS and gratuity calculations for terminations, layoffs, and complex or disputed cases in line with each country's labor law. • Reviews EOS calculations for accuracy before submission to payroll. • Maintains updated EOS calculation templates per country and audits past settlements when required. • Prepares labor authority correspondence, filings, and notifications related to disciplinary actions and terminations. • Supports government inspections and official requests with the required documentation.

Role Description The Human Resources Coordinator serves as a vital partner to our teams, helping us to cultivate a positive and engaging work environment across a distributed workforce. This role is highly administrative yet deeply human-centric, ensuring that the transition from "candidate" to "employee" is seamless, compliant, and welcoming. This is a remote position. - Act as the primary point of contact for candidates to coordinate the hiring process with hiring managers. - Initiate and monitor background checks and drug screenings in accordance with local and federal laws. - Address any discrepancies found during the screening process by working directly with the candidate, HR leader, and the third-party screening vendors. - Prepare and send digital offer letters and new-hire paperwork (i.e. I-9s, E-Verify). - Ensure 100% compliance with Form I-9 requirements, including timely completion of Section 2 within three business days of the hire date. - Coordinate with branch support team to ensure laptops, phones, credit cards, etc. are ready before Day 1. - Accurately enter new hire information into the HRIS system, ADP Workforce Now. - Maintain employee records and HR databases, ensuring data accuracy and confidentiality. - Serve as a key resource for new employees to ensure a smooth integration and resolve any immediate concerns. Qualifications - Basic HR knowledge - Solid understanding of labor laws and I-9 verification requirements - Experience with ADP Workforce Now or similar HRIS platforms - Proactive, organized, detail-orientated self-starter - High "attention to detail" to manage multiple background checks and start dates simultaneously - Ability to clearly and effectively communicate ideas related to policies and procedures and provide guidance to management and employees verbally and in writing - Ability to maintain confidentiality and discretion in handling sensitive employee data and PII (Personally Identifiable Information) - Ability to manage time effectively and efficiently - Ability to multi-task with minimal direct in-person supervision - Regular and reliable attendance Requirements - High School Diploma or equivalent - 1-3 years of HR or office management experience - Possess a valid driver’s license - Eligible to work in the U.S. without sponsorship Preferred Qualifications - Human resources certification Physical Demands - Ability to operate computer, phone and other office equipment as needed - Ability to access a secure, private, and high-speed internet connection suitable for handling sensitive HR data and video calls - Ability to work effectively using a personal computer for long periods of time - Ability to sit/stand at a home or office workstation for extended periods of time - Ability to maintain a professional, distraction-free environment for virtual meetings and candidate interactions - Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work - Ability to perform the essential functions of the position with or without reasonable accommodation