Role Description We are seeking a dedicated and collaborative IT Salesforce Business Analyst to join our team. In this role, you will be responsible for the day-to-day activities involved in optimally crafting, maintaining, and supporting our Salesforce-related business processes and systems, alongside detailing business requirements for your assigned service area. A key aspect of this position involves seamlessly communicating with business owners, users, and IT professionals to translate needs into technical solutions. You will serve as a vital facilitator, analyst, and problem solver, ensuring alignment with global, division, and business unit strategies and requirements. This position will support the Sr. Manager, Salesforce Administration & Business Analysis. Primary business interactions include: - SFDC team members - Key business stakeholders - DI SW infrastructure teams (as needed) - Other SFDC vendors and service/solution providers Key Responsibilities - Coordinate and work with the Salesforce Team and Product Owners to understand, refine and help document solutions for business requirements in the form of User Stories - Analyze business requests, and ask important and relevant questions to ensure solutions meet the requirements and do not cause negative impacts - Participate in scoping, planning, prioritization, and requirements activities in coordination with Product Owners, Solution Managers, Developers, and Business Owners on Improvement/Change Requests - Drive continuous improvement within existing sales applications and processes and formulate solutions to support new business initiatives - Implement business/technical solutions in Salesforce Sales Cloud within given timeframes using OOB configuration - Work closely with Developers, Infrastructure groups and other support teams on day-to-day application-related issues following given SLAs - Support testing of improvements, new SFDC releases, and interfaces as needed - May be asked to work on production improvements, production bugs, large projects, M&As, data migration, or scrum master responsibilities Qualifications - Undergraduate Degree - Minimum 5-7 years of experience with Salesforce.com System Administration and Business Analysis - Minimum 1-2 years of experience working in Agile/Scrum development environment using sprints to deliver minimum viable products (MVP) - Strong Salesforce administration skills: field creation, approval processes, validation rules, flows - Must be a flexible and creative individual capable of supporting multiple priorities and projects in a fast paced, often ambiguous, and diverse environment - Strong business process improvement skills; process mapping, problem identification, application of procedures and standards - Good verbal and written communication skills; ability to deliver complex concepts through abstract models and presentations; attention to detail Preferred Knowledge/Skills, Education, and Experience - Salesforce.com System Administrator or similar - Copado or similar deployment tool expertise - Experience with Agile tools (Jira, Polarion, etc.) - CPQ or Revenue Cloud experience is a plus - Understanding of business data management and modelling - Leadership, planning, and execution skills Benefits - Siemens offers a variety of health and wellness benefits to our employees. - The pay range for this position is $90,000 - $162,000 annually with a target incentive of 3 - 5% of the base salary.