• At least 3 years’ experience in the Medical Device industry or medical field, with specific experience in establishing and driving continuous improvement of CRM, ecommerce, and portal systems in a regulated environment.

Role Description We are actively seeking a Salesforce Business System Analyst for one of our direct clients in Santa Clara, CA. Location: Remote or Santa Clara, CA. Contract: Long Term. - Create and maintain fields, views, reports, dashboards, rules, workflows and other Salesforce.com objects and functions. - Monitor and manage logs/errors for back end system integrations with SFDC. - Translate business requirements into system solutions. - Analyse and determine application and interface solutions. - Design and develop complex reports as needed. - Drive and execute functional design, testing, change management and end user acceptance for projects and enhancements as needed. - Interface with relevant teams to support day-to-day systems and interfaces issues related to existing application solutions. - Responsible for creating, managing, and communicating comprehensive Business Requirements Documents (BRDs) for all Sales driven Salesforce.com and third-party integration enhancements and projects. - Collaborate with business stakeholders to ensure enhancements and projects are prioritized, feasible, developed, tested, deployed, and communicated as scheduled. - May perform other duties as assigned. Qualifications - Experience with ancillary Marketing applications that may interface with Salesforce.com. - Design and implementation experience with Salesforce.com, Partner Communities, Marketing Cloud or Marketo. - Experience with Service Cloud, Sales Cloud, and Salesforce Lightning. - Proven ability to manage multiple projects concurrently and drive delivery and execution. - Ability to drive business consensus and simplify processes and designs. - Ability to document interfaces and data flows. Company Description Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US.

Role Description The Salesforce Report Writer/Analyst partners with University of Rhode Island Foundation (URIF) staff to understand reporting and business intelligence needs and develop solutions that transform data into actionable insights. Reporting to the Gift Management & Reporting Director, this position is responsible for designing, developing, and maintaining reports, dashboards, and data visualizations that support fundraising success, operational effectiveness, and strategic decision-making across the Foundation. The Report Writer leverages Salesforce, Apsona, Power BI, and other reporting tools to deliver accurate, timely, and meaningful information that advances the Foundation's mission. Key Responsibilities - Collaborate with Foundation stakeholders to gather, document, and analyze reporting and dashboard requirements. - Design, develop, and maintain reports, dashboards, and data visualizations using Salesforce (Kindsight/Affinaquest), Apsona, Power BI, and related tools. - Translate complex business requirements and data into clear, actionable reporting solutions. - Ensure the accuracy, consistency, and integrity of data presented in reports and dashboards. - Develop reporting solutions that effectively address Foundation management questions and business needs. - Provide user support, training, and guidance related to report access, interpretation, and self-service reporting capabilities. - Identify opportunities to improve reporting processes, automate data delivery, and enhance business intelligence capabilities. - Assist in establishing reporting standards, documentation, and best practices. - Partner with Advancement Operations staff to support ongoing data governance and reporting initiatives. Qualifications - Bachelor's degree or equivalent combination of education and relevant professional experience required. - Minimum of three years of experience in reporting, analytics, business intelligence, or related fields. - Experience developing reports and dashboards within Salesforce. - Experience with business intelligence and data visualization platforms such as Power BI, Tableau, or Salesforce Analytics. - Proficiency with Apsona for Salesforce preferred. - Experience with DAX, SOQL, JavaScript, SQL, or similar reporting and data analysis tools preferred. - Salesforce Trailhead learning and/or Salesforce certifications preferred. Requirements - Strong analytical, problem-solving, and critical-thinking skills. - Excellent organizational, interpersonal, and communication skills. - Ability to manage multiple priorities and projects in a collaborative, fast-paced environment. - Demonstrated attention to detail and commitment to data quality. - Ability to translate technical concepts and data into business-friendly insights. - Experience in higher education, advancement, nonprofit, or fundraising environments preferred. Benefits - Competitive benefits, including medical, dental, and vision coverage. - Generous paid time off. - Exceptional retirement savings programs. Salary Range $75,000–$85,000 annually, commensurate with experience. Company Description The University of Rhode Island Foundation is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, genetic information, or any other protected status under applicable law.

• Work directly with Salesforce users across departments to understand workflows, pain points, and objectives • Ask probing questions to uncover root problems, not just requested features • Challenge unclear, conflicting, or solution-biased requests and reframe them into clear problem statements • Translate user needs into well-structured Epics, user stories, acceptance criteria, and definitions of done • Ensure requirements are complete, testable, and aligned with Salesforce platform capabilities and constraints • Own assigned Salesforce initiatives from intake through launch • Plan timelines, milestones, dependencies, and delivery checkpoints • Own ambiguous, cross-functional Salesforce initiatives and mentor less-experienced analysts through example and feedback.