Title: Product Designer Location: São Paulo Type: Full Time - remote Workplace: remote Category: Product Design Job Description: As a Product Designer at CloudWalk, you turn ambitious product and brand ideas into experiences people trust to manage their money and take action. You own the craft end to end: the flows, the screens, and the interaction details that decide whether a moment feels effortless or confusing. Design here is builder-led. You set UI direction, prototype rapidly, refine architecture, and hold a high bar on quality, reaching for modern tools and AI wherever they help you ship intuitive interfaces with clear navigation and polished interactions. You partner with your team to define the future of our financial products, working from first exploration to high-fidelity execution and even final product. You define what 'good' taste looks like and carry that vision all the way to production. What You'll Be Doing - Champion application craft: Guide the structure, behavior, and UX quality of every feature, partnering with engineers to bring exceptional, high-utility products to life. Maintain a high bar for visual execution within complex application environments. - Design refined application experiences: Own key product surfaces end-to-end, from concept through production. Use layout, interaction, and motion to make complex fintech concepts feel simple, intuitive, and visually compelling across mobile and web platforms. - Optimize for efficiency: Utilize modern development workflows and tooling as your starting point. Draft intent, explore implementations, scaffold components, and refactor with a focus on speed and technical excellence. - Bridge design and systems: Translate product requirements into intuitive, human-centered interfaces. Ensure every screen and interaction is clear, accessible, and optimized for an effortless workflow and operational efficiency. What You Need to Succeed - Portfolio: A body of work that demonstrates high visual and interaction craft specifically in live products or complex, interactive applications. - Strong product design craft: Proven experience taking projects from initial concept to live, high-performing application flows, with excellent visual taste and strong attention to typography, composition, hierarchy, interaction details, and polished execution. - Modern design process: Expertise in using a broad range of contemporary design and prototyping tools, with a clear philosophy on how to accelerate production and delivery without sacrificing craft or quality. - Systems mindset: Experience working with design tokens, or component libraries to ensure consistency and scalability across product surfaces. - Collaboration: Clear communication and comfort pairing with fellow product designers and engineers to solve technical and usability challenges. Join us at CloudWalk, where we're not just engineering solutions; we're building a smarter, AI-driven future for payments — together. By applying for this position, your data will be processed as per CloudWalk's Privacy Policy that you can read here in Portuguese and here in English. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

- Own the design vision for an area of Mojo, and be accountable for how it lands across the customer journey, internal tools, and data visualisation. - Balance AI automation with human expertise. You'll map out exactly where AI handles the heavy lifting (like data gathering, document reading, etc.) and where our human experts step in, making the customer journey faster while maximizing advisor judgment. - Build advisor tooling that actually gets used. You'll design the mid-call co-pilots, consoles, and dashboards that our teams rely on every day. Success here means stripping out admin effort and driving real adoption, not just adding more screens. - Reshape the end-to-end mortgage journey. From initial fact-finding to long-term retention, you’ll untangle workflows to clear out real operational bottlenecks and lift conversion, applying automation where it matters rather than in isolated steps. - Set the bar. What you ship becomes the reference for what good looks like here. - Drive AI strategically. This is both in how the team works (we build prototypes, live dashboards, and our design system with Claude Code) and what we put in front of customers and advisers. - Help shape and steward our design system as it grows.

• Shape end-to-end delivery and post-purchase experience • Own UX of AI-augmented support experience • Decide on priority problems to solve backed by customer understanding • Collaborate across squads to maintain coherent experience • Balance customer needs with partner delivery capabilities

Senior Product Designer - Benefits Servicing Location: United States, Remote Remote, Nationwide Remote Job:Remote Job: Yes widget:Full time Category:Corporate Humana Job ID:R-421970 Job Description: As a Senior Product Designer – Benefits Servicing, you will help shape the end-to-end medical benefits experience across Humana’s digital ecosystem, enabling members to understand, access, and maximize their healthcare coverage with confidence. Through exceptional design execution, user-centered thinking, and cross-functional collaboration, you will create intuitive experiences that simplify complex benefits information, support informed healthcare decisions, and improve members’ ability to navigate care. In this role, you will partner closely with product managers, engineers, researchers, and business stakeholders to design solutions that drive meaningful outcomes for members and the business. Your work will contribute to improving member satisfaction, healthcare engagement, operational efficiency, and overall experience quality across the medical benefits journey. At Humana, our mission is to help people achieve lifelong well-being. We are committed to creating experiences that put our members at the center of everything we do. Join a team that values innovation, empathy, and a passion for improving the health journey for millions. Overview As a Senior Product Designer – Benefits Servicing, you will help shape the end-to-end medical benefits experience across Humana’s digital ecosystem, enabling members to understand, access, and maximize their healthcare coverage with confidence. Through exceptional design execution, user-centered thinking, and cross-functional collaboration, you will create intuitive experiences that simplify complex benefits information, support informed healthcare decisions, and improve members’ ability to navigate care. In this role, you will partner closely with product managers, engineers, researchers, and business stakeholders to design solutions that drive meaningful outcomes for members and the business. Your work will contribute to improving member satisfaction, healthcare engagement, operational efficiency, and overall experience quality across the medical benefits journey. Key Responsibilities - Design and deliver end-to-end user experiences for Humana’s medical benefits products and services, ensuring solutions are human-centered and aligned with business objectives. - Collaborate with product, engineering, marketing, analytics, and research partners to identify opportunities and develop innovative solutions that address key member needs. - Utilize user research, usability testing, analytics, and member feedback to inform design decisions and continually improve experiences. - Create user flows, wireframes, prototypes, and high-fidelity designs that effectively communicate and validate design concepts. - Advocate for accessibility, inclusivity, and design best practices across all medical benefits experiences. - Partner with other Product and Design teams to ensure consistency and cohesion throughout the member journey. - Present design recommendations and rationale to stakeholders, incorporating feedback and building alignment across teams. - Contribute to a culture of collaboration, experimentation, learning, and continuous improvement within the design organization. - Support and contribute to design systems, pattern libraries, and scalable design standards. Use your skills to make an impact Qualifications Required - Bachelor’s degree in Human-Computer Interaction or a related field, or equivalent practical experience. - 5+ years of experience in product design, with a portfolio demonstrating impactful digital product outcomes. - Experience designing complex user experiences and end-to-end customer journeys, preferably within healthcare, insurance, or similarly regulated industries. - Strong expertise in user-centered design, interaction design, information architecture, and visual design. - Proficiency with modern design and prototyping tools, including Figma. - Solid understanding of user research methodologies and the ability to translate insights into effective design solutions. - Experience collaborating effectively with cross-functional teams including product management, engineering, research, and business stakeholders. - Strong communication, presentation, storytelling, and stakeholder management skills. - Ability to balance strategic thinking with hands-on design execution. - Demonstrated success using design to improve business and customer outcomes, such as member satisfaction, engagement, retention, or operational efficiency. Preferred - Experience designing healthcare, medical benefits, insurance, or other regulated-industry products and services. - Knowledge of accessibility standards and inclusive design principles, particularly for older adults and diverse populations. - Strong organizational and prioritization skills with the ability to manage multiple initiatives in a fast-paced environment. - Experience contributing to or maintaining design systems, pattern libraries, and scalable UX standards. - Experience facilitating design workshops, stakeholder alignment sessions, or collaborative design activities. - Familiarity with data-informed design practices and experimentation methodologies. Work at Home Requirements
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $86,300 - $118,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.