- Own the design vision for an area of Mojo, and be accountable for how it lands across the customer journey, internal tools, and data visualisation. - Balance AI automation with human expertise. You'll map out exactly where AI handles the heavy lifting (like data gathering, document reading, etc.) and where our human experts step in, making the customer journey faster while maximizing advisor judgment. - Build advisor tooling that actually gets used. You'll design the mid-call co-pilots, consoles, and dashboards that our teams rely on every day. Success here means stripping out admin effort and driving real adoption, not just adding more screens. - Reshape the end-to-end mortgage journey. From initial fact-finding to long-term retention, you’ll untangle workflows to clear out real operational bottlenecks and lift conversion, applying automation where it matters rather than in isolated steps. - Set the bar. What you ship becomes the reference for what good looks like here. - Drive AI strategically. This is both in how the team works (we build prototypes, live dashboards, and our design system with Claude Code) and what we put in front of customers and advisers. - Help shape and steward our design system as it grows.

• Shape end-to-end delivery and post-purchase experience • Own UX of AI-augmented support experience • Decide on priority problems to solve backed by customer understanding • Collaborate across squads to maintain coherent experience • Balance customer needs with partner delivery capabilities

Senior Product Designer - Benefits Servicing Location: United States, Remote Remote, Nationwide Remote Job:Remote Job: Yes widget:Full time Category:Corporate Humana Job ID:R-421970 Job Description: As a Senior Product Designer – Benefits Servicing, you will help shape the end-to-end medical benefits experience across Humana’s digital ecosystem, enabling members to understand, access, and maximize their healthcare coverage with confidence. Through exceptional design execution, user-centered thinking, and cross-functional collaboration, you will create intuitive experiences that simplify complex benefits information, support informed healthcare decisions, and improve members’ ability to navigate care. In this role, you will partner closely with product managers, engineers, researchers, and business stakeholders to design solutions that drive meaningful outcomes for members and the business. Your work will contribute to improving member satisfaction, healthcare engagement, operational efficiency, and overall experience quality across the medical benefits journey. At Humana, our mission is to help people achieve lifelong well-being. We are committed to creating experiences that put our members at the center of everything we do. Join a team that values innovation, empathy, and a passion for improving the health journey for millions. Overview As a Senior Product Designer – Benefits Servicing, you will help shape the end-to-end medical benefits experience across Humana’s digital ecosystem, enabling members to understand, access, and maximize their healthcare coverage with confidence. Through exceptional design execution, user-centered thinking, and cross-functional collaboration, you will create intuitive experiences that simplify complex benefits information, support informed healthcare decisions, and improve members’ ability to navigate care. In this role, you will partner closely with product managers, engineers, researchers, and business stakeholders to design solutions that drive meaningful outcomes for members and the business. Your work will contribute to improving member satisfaction, healthcare engagement, operational efficiency, and overall experience quality across the medical benefits journey. Key Responsibilities - Design and deliver end-to-end user experiences for Humana’s medical benefits products and services, ensuring solutions are human-centered and aligned with business objectives. - Collaborate with product, engineering, marketing, analytics, and research partners to identify opportunities and develop innovative solutions that address key member needs. - Utilize user research, usability testing, analytics, and member feedback to inform design decisions and continually improve experiences. - Create user flows, wireframes, prototypes, and high-fidelity designs that effectively communicate and validate design concepts. - Advocate for accessibility, inclusivity, and design best practices across all medical benefits experiences. - Partner with other Product and Design teams to ensure consistency and cohesion throughout the member journey. - Present design recommendations and rationale to stakeholders, incorporating feedback and building alignment across teams. - Contribute to a culture of collaboration, experimentation, learning, and continuous improvement within the design organization. - Support and contribute to design systems, pattern libraries, and scalable design standards. Use your skills to make an impact Qualifications Required - Bachelor’s degree in Human-Computer Interaction or a related field, or equivalent practical experience. - 5+ years of experience in product design, with a portfolio demonstrating impactful digital product outcomes. - Experience designing complex user experiences and end-to-end customer journeys, preferably within healthcare, insurance, or similarly regulated industries. - Strong expertise in user-centered design, interaction design, information architecture, and visual design. - Proficiency with modern design and prototyping tools, including Figma. - Solid understanding of user research methodologies and the ability to translate insights into effective design solutions. - Experience collaborating effectively with cross-functional teams including product management, engineering, research, and business stakeholders. - Strong communication, presentation, storytelling, and stakeholder management skills. - Ability to balance strategic thinking with hands-on design execution. - Demonstrated success using design to improve business and customer outcomes, such as member satisfaction, engagement, retention, or operational efficiency. Preferred - Experience designing healthcare, medical benefits, insurance, or other regulated-industry products and services. - Knowledge of accessibility standards and inclusive design principles, particularly for older adults and diverse populations. - Strong organizational and prioritization skills with the ability to manage multiple initiatives in a fast-paced environment. - Experience contributing to or maintaining design systems, pattern libraries, and scalable UX standards. - Experience facilitating design workshops, stakeholder alignment sessions, or collaborative design activities. - Familiarity with data-informed design practices and experimentation methodologies. Work at Home Requirements
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $86,300 - $118,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job Title: Civil Designer (Fully Remote) Location: Chicago United States Job Description: The Civil Designer collaborates closely with civil, environmental, and structural engineers to produce detailed AutoCAD and Civil 3D drawings for civil infrastructure, site development, and dredging projects. This role manages the CAD component of multidiscipline projects from initiation through completion, ensuring design accuracy and consistency at every phase. The Civil Designer supports staff engineers with technical CAD guidance, helps refine design standards and workflows, and contributes to a variety of project types, including remedial, stormwater, and landfill-related designs. Responsibilities - Collaborate with civil, environmental, and structural engineers to develop detailed AutoCAD and Civil 3D drawings for civil infrastructure, site development, and dredging projects. - Develop dredge templates and calculate dredge volumes between existing and proposed surfaces to support accurate design and construction planning. - Manage the CAD component of multidiscipline projects from start-up to completion, actively monitoring design details and ensuring consistency throughout each project phase. - Provide technical CAD support to staff engineers, assisting with design development, troubleshooting, and drawing production. - Contribute to the development and refinement of civil design standards, CAD workflows, and best practices within the Autodesk Civil 3D platform. - Coordinate with other project disciplines, including structural, environmental, and utilities teams, to ensure integrated and conflict-free designs. - Prepare, document, and update drawings for record purposes, including creating and maintaining accurate as-built drawings. - Incorporate grading, drainage, utilities, stormwater, and remedial design requirements into project drawings in alignment with project specifications. - Use hydrologic and stormwater tools, such as HydroCAD or similar applications, to support stormwater and drainage design documentation. Essential Skills - Bachelor"s degree in civil engineering or a closely related field. - At least 3 years of hands-on experience using Autodesk Civil 3D for civil design projects. - Proficiency in AutoCAD and Autodesk Civil 3D for developing detailed civil infrastructure and site development drawings. - Experience with remedial design and the integration of remedial solutions into civil design projects. - Strong understanding of civil design principles, including grading, drainage, utilities, and site development. - Ability to develop dredge templates and calculate dredge volumes between existing and proposed surfaces. - Experience preparing and updating as-built drawings and record documentation. - Ability to manage CAD tasks on multidiscipline projects from initiation through completion. - Effective coordination and communication skills for working with multiple engineering disciplines. Additional Skills & Qualifications - Experience with landfill design and groundwater-related civil design projects. - Familiarity with stormwater design, including the use of tools such as HydroCAD or similar software. - Experience in remedial and environmental design projects, particularly those involving drainage and stormwater management. - Experience supporting the development and implementation of CAD standards and workflows within an engineering team. - Ability to learn and adopt new technologies and features within the Autodesk Civil 3D design platform. - Strong attention to detail and commitment to producing accurate, high-quality drawings. - Capability to work on multiple project types and adapt to varying project requirements and priorities. Work Environment The Civil Designer works a standard Monday through Friday schedule, supporting a variety of civil, environmental, and structural projects. The role involves extensive use of Autodesk Civil 3D, AutoCAD, and related civil design and stormwater tools in an office-based, design-focused environment. Team members collaborate closely across disciplines, sharing information and coordinating design details to deliver integrated project solutions. The position offers exposure to multiple project types, including site development, dredging, remedial design, stormwater, and landfill-related work, providing a dynamic and engaging workload in a professional engineering setting. Job Type & Location This is a Contract to Hire position based out of Chicago, IL. Pay and Benefits The pay range for this position is $33.00 - $38.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.