AUTO1 Group is Europe’s leading digital automotive platform.
Expert / Automotive Master in Backoffice
Location
Germany
Posted
1 day ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Expert / Automotive Master in Backoffice
AUTO1 Group
Role Description Für unsere offene Position als Kfz-Meister im Back-Office (d/m/w) suchen wir dich! Starte im Evaluation Quality Assurance Team und sei verantwortlich für die Entwicklung und Optimierung von Prozessen zur Verbesserung der Bewertungsqualität unseres AUTO1 Group Operations Departments. - Übernimm Verantwortung für die Bearbeitung von Reklamationen und technische Anfragen von Sonderfällen - dabei gibt es keinen direkten Kontakt zu Endkunden, sondern ausschließlich zu internen Abteilungen. - Finde optimale Lösungen für die Anfragen unserer Geschäftskunden und trage dadurch zur Kundenzufriedenheit bei. - Kommuniziere regelmäßig mit anderen internen Abteilungen zu Schadenseinschätzungen. - Bewältige Herausforderungen mit einem hohen qualitäts- und lösungsorientierten Ansatz. - Sorge mit Deiner positiven Art und Feingefühl für ein außergewöhnliches Kundenerlebnis. Qualifications - Eine abgeschlossene Ausbildung als Kfz-Meister oder eine ähnliche Qualifikation (Gutachter, Sachverständiger). - Fundierte Kfz-Fachkenntnisse und mehrjährige Berufserfahrung in der Werkstatt oder Serviceberatung. - Ausgezeichnete Deutschkenntnisse in Wort und Schrift; Grundkenntnisse in Englisch sind von Vorteil. - Hohes Maß an Eigeninitiative, Verantwortungsbewusstsein und Teamgeist. - Erfahrungen mit DAT-Kostenaufstellungen sind ein Plus. Benefits - 100% remote deutschlandweit! Ganz egal, wo du in Deutschland wohnst, arbeite Vollzeit von Zuhause. - Moderne IT-Ausstattung & IT-Support. - Rabatt auf dein neues Auto. - Übergesetzlicher Zuschuss zur betrieblichen Altersvorsorge. - Regelmäßige Feedbackgespräche, um dich bei deinen Zielen zu unterstützen.
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