• Develop, launch, and optimize gamification mechanics to increase player engagement, retention, and lifetime value; • Analyze player behavior and performance metrics to identify growth opportunities; • Create and manage gamification campaigns, tournaments, missions, challenges, and loyalty programs; • Collaborate closely with CRM, Product, BI, and Marketing teams to deliver engaging player experiences; • Monitor market trends and competitor activities to introduce innovative gamification solutions; • Prepare reports and recommendations based on campaign performance and player insights.

Role Description We are looking for an Ad Operations & Insights Manager to support our Performance Marketing team. This role sits at the intersection of campaign operations, performance analytics, and data collaboration. - Ensure campaigns are set up correctly. - Monitor campaign performance. - Translate results into actionable insights. - Work closely with the Data team to improve internal models by providing real-world campaign learnings. Qualifications - Strong analytical thinking and problem-solving skills. - Understanding of performance marketing (CPA, ROAS, funnels). - Experience working with dashboards, Excel or Google Sheets. - SQL or data querying knowledge. - High attention to detail. - Ability to explain data and insights clearly. - Experience working with data teams or models. Requirements - Curious and data-driven. - Detail-oriented and structured. - Comfortable working across teams (CSS, Data, Monetization, Product). - Proactive in identifying problems and opportunities. - Able to turn data into clear, actionable insights.

• Collects delay and other data for specific performance and/or outcome indicators. Assists in the collection and reporting of resource and financial indicators including acute and post-acute case mix, LOS, cost per case, excess days, resource utilization, readmission rates, denials and appeals. Collects, analyzes and addresses variances from plans of care and care paths with physicians and/or other members of the healthcare team. Uses concurrent variance data to drive practice changes and positively impact outcomes. Documents key clinical path variances and outcomes which relate to areas of direct responsibility (e.g. discharge planning, chronic disease planning). • Uses pathway data in collaboration with other disciplines to ensure effective patient management concurrently. Ensures safe care to patients by adhering to policies, procedures and standards within budgetary specifications including time management, supply management, productivity and accuracy of practice. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency. Supports department based goals which contribute to the success of the organization. • Provides discharge planning and continuity of care for assigned patients in the acute and post-acute setting. Initiates and facilitates referrals to clinics, home healthcare, hospice, SNF, acute rehab, LTAC, TCM, medical equipment and supplies as indicated. Collaborates with the interdisciplinary healthcare team, patients and families in the assessment and coordination of discharge planning needs, delivery of post-discharge planning needs, delivery of post-discharge services and transition of patients from hospitals to the discharge setting as well as ongoing care in the community. Documents relevant discharge planning information in medical records according to department standards and/or care management plans. • Collaborates/communicates with internal and external case managers. Understands pre-acute and post-acute resources. Provides coordination of services and acts as a key Liaison between patients, families and the interdisciplinary healthcare team members. Work closely with members of patients' healthcare teams to manage and coordinate all areas of patients' care. Works holistically to ensure that healthcare plans and discharge plans meet the physical, social and emotional needs of patients.

Role Description Are you a dental marketing professional ready to step into a client-facing role that combines deep industry knowledge with strategic account management? DDS Marketing is seeking an Account Manager who knows dental marketing inside and out — from new patient specials and high-value case campaigns to recall reactivation — and is ready to help dental practices thrive by turning ad spend into booked chairs and production growth. This isn't just another generic marketing job. You understand the unique challenges dental practices face: - Front desks that miss calls - Leads that book but don't show - Practices that want more implant and Invisalign cases but keep attracting price-shoppers You know that a campaign is only successful when it produces patients in chairs — not just clicks and form fills. Instead of focusing on individual patients, you'll help entire practices grow their new patient flow, improve call-to-appointment conversion, and increase case acceptance on high-value treatments. You'll act as the crucial link between dentists and our marketing team — translating practice goals into campaign strategy and campaign data into decisions doctors actually understand. What You'll Do: - Serve as the main point of contact for our dental clients — doctors, office managers, and treatment coordinators — building trust and long-term partnerships. - Lead monthly performance reviews covering campaign results, lead flow, cost per new patient, and front-desk call handling (we'll provide marketing-side training). - Identify opportunities for practices to improve marketing ROI — from optimizing new patient offers and service-line targeting (implants, ortho, cosmetic, sedation) to tightening the phone-to-appointment funnel. - Translate your dental marketing expertise into actionable strategies that grow production, not just lead volume — advising on offers, patient mix, and capacity. - Collaborate closely with our creative and advertising teams to ensure campaigns attract patients who show up, stay, accept treatment, and refer. - Coach practices on lead follow-up speed, call scripts, and scheduling workflows that convert marketing leads into kept appointments. - Manage an average portfolio of 30–40 dental clients across general dentistry, specialty, and multi-location groups. Qualifications - Proven experience in dental marketing, dental practice marketing, or a dental agency/DSO environment (minimum 2–3 years preferred), with a strong understanding of how marketing drives new patient acquisition and practice production. - Demonstrated ability to manage client accounts in the dental or healthcare marketing space, acting as a trusted advisor to dentists and practice owners. - Deep knowledge of the dental patient journey — from ad click to phone call to booked appointment to treatment acceptance — plus fluency in dental terminology, service lines, and day-to-day practice operations. - Understanding of key dental practice metrics: cost per new patient, show rate, case acceptance, production per visit, and patient lifetime value. - Strong relationship-building and communication skills — comfortable presenting results to doctors and getting buy-in from front-office teams. - Highly organized and proactive in managing multiple client accounts, follow-ups, and campaign deliverables — you take full ownership. - Familiarity with digital marketing tools, campaign platforms, analytics, call tracking, and dental-specific systems (e.g., practice management software, patient communication platforms) — training provided for any gaps. - Results-driven mindset focused on marketing ROI, new patient quality, and long-term client retention. Benefits - Be part of a fast-growing dental marketing company working with top practices and dental groups nationwide. - Use your dental industry expertise in a strategic, consultative, client-facing role — not a production seat. - Ongoing training in dental marketing, practice growth consulting, and front-office conversion strategy. - Remote flexibility with structured accountability. - Competitive salary + performance incentives tied to client retention and results. - Growth opportunities — our best account managers advance into senior consulting and leadership roles.