• Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma). • Diagrams and evaluates existing processes. • Organizes, leads and facilitates cross-functional project teams. • Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. • Collects data to identify root cause of problems. • Measures performance against process requirements. • Aligns improvement to performance shortfalls. • Provides consultation on the use of re-engineering techniques to improve process performance and product quality. • May deliver presentations and training courses including measurement, analysis, improvement and control. • Surveys and analyzes best practices for techniques and processes. • Communicates team progress. • Performs cost and benefit analyses.

Role Description Working under the framework of Johnson Controls Continuous Improvement, you will drive continuous improvement capability across the procurement organization, applying lean methodologies to: - Assess current state performance - Identify gaps - Visualize and establish a plan to optimize supplier performance - Monitor progress and share/acquire best-in-class ideas and systems Defines, designs, and implements process improvement as part of the Johnson Controls Business System (JCBS); ensures integration and alignment vertically and horizontally across the organization, bridging procurement and cross-functional workflows. How you will do it: - Use our Business System to drive process and results in the Procurement / Sourcing organization. - Help improve supplier LTs, MOQs to drive velocity in our supply chain and improve DIOH using material pull methods. - Enable growth in our Data Center Business by setting processes for upfront engagement of Procurement in NPI process. - Resolve organizational role around materials management in the factory – working with leadership to drive simplification, accountability, and eliminate shortages. - Identify gaps in business metrics and work with all levels to establish and execute a strategy for improving them. - Assess the current state of Procurement Operations; define end-to-end value stream mapping across source-to-pay. - Develop Future State vision and drive and monitor the implementation plan; streamline sourcing, contracting, supplier management, and legal processes into a unified Source-to-Contract model. - Define and execute strategic sourcing and supplier partnerships (TCO-driven). - Drive pull-based supply and improved demand alignment (in partnership with Materials team). - Ensure processes embed compliance, trade compliance, and governance directly into workflows and systems, in partnership with Legal. - Facilitate supplier–JCI Kaizen events to improve quality, delivery, and communication. - Prepare detailed plans, drive project performance, and assure timely completion and achievement of transformational and continuous improvement projects. - Collaborate with leadership to develop a procurement CI Roadmap, driving breakthrough or Best-in-class performance. - Assist Process Owners in identifying barriers to project success and help drive changes when needed. - Define and document standard work for all core procurement processes globally. - Identify and bring forward to Champion new project opportunities. - Be accountable to deliver the plant annual goals. - Adhere to the Company’s Code of Conduct and Business Ethics standards. - Perform all other tasks as assigned. Qualifications - Bachelor’s degree in Business, Quality, Engineering, or a related field. - Minimum 10+ years of experience in Continuous Improvement, Strategic Sourcing, Lean Manufacturing, or Supply Chain Management; focus on vendor negotiations and supplier development. - Significant experience leading business transformation projects with a track record of delivering tangible, recognized business & customer results. - Deep expertise in Lean, Six Sigma, and Toyota Production System (TPS) methodologies. - Proven success in leading large-scale Lean transformations across multi-site operations. - Strong financial acumen with experience managing P&L and capital projects. - Exceptional leadership, communication, and change management skills. Requirements - Visionary and strategic thinker with a passion for operational excellence. - Influential leader who inspires trust, drives accountability, and builds high-performing teams. - Resilient and adaptable, with a continuous improvement mindset and a bias for action. - Remote role with Travel Requirements: 50%+ Benefits - SALARY RANGE: $155,000 - $235,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) - This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. - This position includes a competitive benefits package.

Role Description Prelim is growing 2-3x annually and our platform powers account opening and onboarding for banks across the country. Our team is at a turning point: the informal systems that got us here won’t scale with where we’re headed next. As our first Business Operations hire, you’ll build the operational infrastructure from scratch. There’s no playbook, no existing business ops team, and no predecessor in the role. You’ll decide what to systematize first, build processes that scale, and ensure nothing falls through the cracks while the company continues to grow rapidly. If you want to shape how a fintech startup scales, this is your chance to make a huge impact. What You'll Own - Cross-team coordination: Maintain the picture of who's working on what across product, design, engineering, and implementations. - Workload visibility and risk tracking: Build and run a lightweight system for leadership to view team load, active work, and delivery risk. - Operational rhythm: Ensure leads syncs have agendas, cycle kickoffs happen on schedule, and action items from meetings are tracked. - Staffing and project coordination: Manage project reassignments, PTO coverage, and customer escalation routing. - Vendor and logistics management: Coordinate office space, software contracts, expense approvals, and travel bookings. What You Won't Own - You're not a people manager; team leads manage their own reports. - You're not making product decisions; the founder and product leads own the roadmap. - You're not doing the work itself; you're ensuring the people who do have what they need. Qualifications - 3-6 years of experience at a startup that scaled through the 15-to-80 person range. - Experience in cross-functional coordination. - Strong writing and communication skills. - Relentlessly organized without being bureaucratic. - Comfortable with ambiguity. - Direct and unintimidated in giving feedback. Requirements - Experience in B2B, enterprise software, or fintech (nice to have). - Familiarity with tools like Linear, Notion, Pylon, Mixpanel (nice to have). - Experience supporting a technical team (engineering, design, product) (nice to have). Benefits - Equity. - Sponsored 401K. - Parental leave. - Fully paid health, vision, and dental insurance. - Unlimited PTO. - Remote work stipend. - Life-style stipend. - Twice-yearly company retreats. - Periodic team meetups in NYC and SF. Company Description Prelim is a San Francisco and New York City-based startup that operates with fully remote positions across the US, helping banks onboard their customers. Our platform is designed to streamline the account opening process for both consumers and businesses, accelerating speed-to-market and enhancing the customer experience for financial institutions. We value diversity and inclusion; people of all backgrounds are welcome to join our mission to transform banking.

• The Senior Business Operations Specialist I serves as a senior contributor in the design, analysis, and improvement of business operations. • This role uses operational data, performance measures, and cross-functional partnership to identify trends, assess risks, develop strategic recommendations, and support business decision-making. • Lead analysis of business and operational performance data to identify trends, gaps, risks, and opportunities for improvement. • Lead KPI development and performance measures for assigned business areas and track results against goals and expectations. • Develop executive-ready reporting, summaries, and strategic recommendations for leadership review. • Support predictive analysis, scenario review, and planning efforts to inform business decisions and resource considerations. • Lead operational initiatives from analysis through recommendation and implementation support. • Partner with leadership and cross-functional stakeholders to identify priorities, evaluate options, and support decision-making.