Role Description We are seeking detail-oriented Human Transcriber to accurately transcribe audio and video content into written text. This role is ideal for individuals with strong reading comprehension, writing skills, and attention to detail. Responsibilities - Listen to audio and video recordings and create accurate written transcripts. - Follow transcription guidelines and formatting standards. - Review and edit transcripts for grammar, spelling, punctuation, and consistency. - Meet quality and productivity targets while maintaining accuracy. - Conduct basic research when needed to verify names, terminology, or references. Qualifications - Bachelor's degree from an accredited college or university. - Degree in a reading- and writing-intensive field such as: - English - Political Science - History - Philosophy - Journalism - Communications - Sociology - International Relations - Other Liberal Arts disciplines - Excellent written English skills, including grammar, spelling, and punctuation. - Strong attention to detail and ability to follow instructions. - Reliable internet connection and computer. Requirements - Prior transcription, editing, proofreading, research, or content review experience. - Experience working with deadlines and quality standards. What We're Looking For Successful candidates are strong readers and writers who can process information carefully, identify nuances in language, and produce highly accurate written work. Liberal arts graduates with demonstrated excellence in analytical reading and written communication are especially encouraged to apply.

• Provide Program Leadership for HR's Most Critical Strategic Programs: Own the end-to-end project management of Seismic's highest-priority people initiatives — building clear plans, governance structures, and risk tracking in partnership with initiative sponsors, and holding cross-functional teams accountable to timelines and commitments. • Drive Program Management for People-Focused M&A Integrations: Build and maintain detailed integration roadmaps across the HR function in partnership with functional leads; establish governance mechanisms, track milestones, and surface risks so sponsors can make timely decisions. • Identify and help structure cross-functional initiatives, such as reducing broad employee papercuts, to improve productivity and job satisfaction. • Lead Change Management & Adoption: Partner with HRBPs, Internal Communications, and business and cross-functional leaders to ensure changes are thoughtfully synchronized and employees and leaders understand, adopt, and sustain transformation initiatives. • Develop clear change strategies that balance business objectives with employee experience and engagement. • Establish Program Governance & Operating Mechanisms: Build repeatable mechanisms that improve execution discipline across the HR organization. This includes: executive reporting frameworks, weekly and monthly operating rhythms, decision-making forums, success metrics, and roll-out plans (in partnership with internal communications). • Drive Organizational Effectiveness: Working with leaders across HR, help identify opportunities to improve how work gets done across the company by simplifying processes, clarifying ownership, improving operating models, and increasing organizational effectiveness. Examples may include workforce planning and headcount management processes.

Role Description A highly reputable company is looking for a Benefits HR Assistant to join their team! This role includes a large range of duties including but not limited to supporting employees at a large, innovative technology company. In this role, you will serve as a trusted resource for employees with questions related to health, financial, and other benefits programs while providing personalized support through phone, chat, and case management channels. - Serve as the primary point of contact for employee benefits-related inquiries. - Provide accurate and timely support via phone, chat, and HR case management systems. - Investigate, manage, and resolve employee cases from start to finish. - Deliver personalized, empathetic customer service while maintaining confidentiality. - Research and interpret benefits policies, procedures, FAQs, and knowledge base resources. - Escalate complex issues appropriately and collaborate with partner teams for resolution. - Maintain accurate case documentation and ensure compliance with established processes. - Meet service-level agreements (SLAs) and productivity goals while maintaining a high-quality employee experience. - Adapt quickly to changing priorities and evolving business processes. - Partner with internal stakeholders to support continuous process improvements. Qualifications - 2+ years of experience in Benefits Administration, Human Resources, or a related customer service role. - Experience working in a contact center, shared services, or high-volume support environment. - Strong customer service skills with a commitment to creating positive employee experiences. - Excellent written and verbal communication skills. - Strong organizational, time management, and multitasking abilities. - Ability to manage sensitive and confidential information with professionalism. - Critical thinking and problem-solving skills with sound judgment. - Proficiency in Microsoft Office Suite and other business systems. - Ability to work independently in a remote environment while managing multiple priorities. - Bilingual Spanish-speaking skills. Benefits - Great benefits package - Work life balance - Stability and clear opportunities for growth into other areas of the dealership over time. Work Environment - 100% remote position. - Work from your home office while supporting employees across multiple communication channels. - Fast-paced and dynamic environment requiring strong attention to detail and adaptability. - Regular use of computers, case management tools, and Microsoft Office applications. - Virtual collaboration with internal teams and stakeholders. Job Type & Location - This is a Contract position based out of Charlotte, NC. - The pay range for this position is $21.00 - $21.00/hr. Application Deadline This position is anticipated to close on Jul 25, 2026.

Role Description Serve as a strategic escalation point between Global Shared Services (GSS) and Centers of Excellence (COEs). This role is responsible for resolving complex HR issues with a balanced approach of technical expertise, process insight, and empathetic service. As a subject matter expert, the T3 Specialist provides advanced troubleshooting, clear guidance on best practices, and ensures timely, accurate resolutions that enhance the employee experience across all levels of the organization—from GSS to resort Senior Leadership Teams (SLTs). In addition to issue resolution, the T3 Specialist proactively identifies knowledge gaps, streamlines workflows, and contributes to the development of scalable solutions that improve HR services from Genpact to the resorts. This role requires strong analytical thinking, cross-functional collaboration, and a commitment to continuous improvement in HR operations. Qualifications - Bachelor’s degree in Human Resources, Business Administration, or similar years of working experience preferred - 3-5 years in a high-volume HR Shared Services environment - Experience with HRIS platforms such as Workday, PeopleSoft, and ServiceNow (preferred but not required) - Fluent in English - Strong analytical, facilitation, and communication skills - Ability to work independently and manage escalations effectively Requirements - Ability to maintain confidentiality and exercise professional discretion - Flexibility to adapt to changing priorities and business needs - Comfortable working in a fast-paced, collaborative environment - Previous experience with Outlook, Microsoft Office, Teams Benefits - Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons - MORE employee discounts on lodging, food, gear, and mountain shuttles - 401(k) Retirement Plan - Employee Assistance Program - Excellent training and professional development - Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours) - Free ski passes for dependents - Critical Illness and Accident plans - Remote work options from British Columbia, Washington D.C., and 16 U.S. states