Title: Records Management Specialist I (General Clerk) Location: College Park MD US Job Description: MPF Federal is bringing on a Records Management Specialist 1 (general clerk) to support the FDA's regulatory mission by keeping critical documents organized, accurate, and moving. You'll work onsite with FDA division personnel, handling the documents that keep regulatory reviews on track. This is steady, detail-driven work with clear processes, direct supervision, and room to build federal contracting experience. COMPENSATION: $18.00 per hour *This is a hybrid position with onsite work in College Park, MD* What You'll Do - Process, classify, and label FDA regulatory documents using multiple data entry systems - Perform data entry, scanning, filing, indexing, and file maintenance for physical and electronic records - Prepare acknowledgement letters, memorandums, forms, and standard reports - Open, process, and distribute incoming mail; create and affix barcode labels - Retrieve documents and information in response to user requests - Provide clerical and administrative support to project staff Requirements - High school diploma or equivalent plus 1 to 2 years of related administrative or data entry experience - Strong computer skills and the ability to perform data entry - Good organizational and interpersonal skills and a team-first attitude - Ability to lift and move standard boxes up to 30 lbs - Willingness to learn regulatory terminology and become the go-to person for your unit's files Benefits MPF Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.

Role Description Responsible for managing workers’ compensation claims by investigating reported incidents, determining compensability, coordinating medical and disability management, evaluating claim exposure, and ensuring compliance with state laws and reporting requirements. This role partners with injured employees, store personnel, medical providers, attorneys, case managers, and other service providers to support return-to-work efforts, manage benefits, control claim costs, develop strategic resolution plans, and maintain compliance with applicable workers’ compensation regulations and licensing requirements. - Conduct interviews with injured employees, store personnel, and medical care providers within 24 hours of receiving a reported incident. Utilize complex problem-solving, critical-thinking, and organizational skills to evaluate compensability and effectively manage claim assignments. Maintain communication with appropriate parties throughout the life of the claim to support proper medical and disability management and resolution. (20%) - Utilize professional experience and investigative skills to evaluate claim exposure and develop action plans related to medical management, disability management, and claim resolution. (20%) - Proactively coordinate and communicate with physicians, injured employees, and store personnel regarding light-duty or full-duty return-to-work opportunities, payment of appropriate benefits, and utilization of in-house and field nurse resources for medical and disability management. (15%) - Evaluate requests for medical care to determine causation and relatedness in compliance with state requirements. Timely assess and pay medical and indemnity benefits in accordance with applicable laws and complete all required state reporting. (15%) - Coordinate and communicate with service providers, including defense attorneys, medical case managers, and private investigators, to minimize claim expenses and maximize outcomes. (10%) - Develop and maintain a proactive strategic action plan throughout the life of each claim. Resolve claims efficiently and provide recommendations for claim resolution in accordance with best practices and state requirements. (10%) - Maintain working knowledge of multiple state workers’ compensation laws and regulations and maintain all required state licensing. (10%) Qualifications - Extensive claim handling experience with emphasis on workers’ compensation. - Possess complex problem solving and strong decision-making skills. - Strong organizational skills and the ability to prioritize. - Customer service oriented and works well in a team environment. - Excellent written and verbal communication skills. - Must be detail oriented and able to meet deadlines. - Ability to handle confrontational situations in a mature and professional manner. - Working knowledge of medical and legal terminology. - Working knowledge of Microsoft Office programs. - Must have extensive insurance claims background and experience with emphasis on workers’ compensation. - 1-2 years of related experience preferred. College degree preferred but not required. Equal education and experience may be considered. Requirements - The compensation for this role is firm at 67,743, a 5% company performance bonus and remote.

Role Description We are hiring a Contract Management Specialist- Commercial Sales. The Contract Management Specialist- Commercial Sales will acts as a single point of contact for Sales, Procurement, Pricing, Quality, Finance, Commercial Operations, and Legal to ensure customer contracts are accurate, complete, and executed efficiently. Responsibilities: - Contract Review & Coordination: - Coordinate the review of contract drafts and templates with functional stakeholders to ensure alignment with business deliverables, pricing, incentives/rebates, service levels, and operational requirements. - Ensure all required sections of contracts are reviewed and approved by the appropriate teams. - Facilitate internal review cycles and track feedback, revisions, and approvals. - Develop a working understanding of contract terms and language to identify potential issues and ensure clarity before escalation. - Negotiate Support (Business-Focused): - Partner with Sales, Pricing, and Commercial teams to support contract negotiations related to business terms, pricing structures, and service commitments. - Ensure negotiated terms are accurately reflected in contract documents. - Serve as a liaison between business stakeholders and Legal during negotiations. - Risk Identification & Issue Escalation: - Identify potential contractual risks, inconsistencies, or gaps from a business and operational perspective. - Escalate complex or high-risk issues to Legal and Commercial leadership as appropriate. - Support risk mitigation efforts by ensuring contract terms align with internal policies and operational capabilities. - Contract Administration & Lifecycle Management: - Maintain contract records, databases, and version control throughout the contract life cycle. - Track contract milestones, renewals, expirations, amendments, rebates, growth incentives, and key deliverables. - Ensure executed contracts are properly stored and accessible in the contract management systems or other related systems. - Support audit readiness by maintaining accurate and complete contract documentation. - Stakeholder Collaboration: - Partner closely with Procurement, Pricing, Quality, Commercial Operations, Sales, Finance, and Legal to ensure timely contract review, renewals, and execution. - Act as a central point of contact for contract status, questions, and coordination. - Promote accountability across stakeholders for completing required contract actions. - Performance Monitoring & Reporting: - Monitor contract compliance with key terms, milestones, and obligations. - Generate reports and dashboards on contract status, cycle times, renewals, spending, and performance metrics. - Provide visibility to management on contract pipeline, risks, and execution status. - Process Improvement & System Management: - Develop and enhance contract workflows to improve efficiency, consistency, and cycle time. - Recommend improvements to contract templates, review processes, and tools. - Manage and maintain the contract management system and other related systems. - Support standardization and best practices in contract management across the organization. Qualifications - Bachelor’s degree in Business, Finance, or related field. - 3+ years of experience in contract management. - Strong understanding of contract structure and commercial terms (non-legal). - Excellent organizational, coordination, and communication skills. - Ability to manage multiple contracts and stakeholders simultaneously. - Preferred experience working cross-functionally with Legal, Sales, Finance, Procurement, or Quality teams. - Preferred familiarity with contract management systems (CLM tools). - Preferred experience supporting negotiations or complex commercial agreements. - Preferred Life Sciences, biotech, pharmaceutical, or regulated industry experience. - Must be fluent in the English language to interact with stakeholders. Requirements - Salary range for this position is $76,900 - $100,200. - Compensation for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience, location, etc.). Benefits - Medical, Dental, Vision - Life Insurance - 401k - Paid Time Off

• Handle claims nationwide reported under primary and excess Miscellaneous Professional E&O, including coverage analysis, investigation, liability and potential exposure analysis, and the development and implementation of resolution strategies. • Effectively and promptly communicate with insureds, agents, brokers and underwriters regarding claim status and handling. • Analyze coverage and prepare coverage letters on complex matters with the guidance of in-house coverage counsel. • Manage claims in litigation, including strategizing with defense counsel and experts on defending such. • Set timely and accurate indemnity and expense reserves and reevaluate/update reserves appropriately based upon claim development. • Negotiate settlements and attend mediations, arbitrations and trials as appropriate. • Manage and control Loss Adjusting Expenses incurred by counsel, experts and vendors. • Present, analyze and make recommendations on reserves, coverage and strategy. • Comply with state guidelines for Good Faith Claims Handling. • Prepare required Large Loss Reports and Trial Alerts. • Participate in professional liability industry organizations and instructional seminars for CE and CLE credits. • Effectively communicate and interact with all internal and external stakeholders to promote a professional and positive business environment so that Skyward’s goals and objectives are being achieved. • Other duties as may be required due to change, growth, and continuous improvement.