MPF Federal

Role Description The Ticket to Work program helps Social Security disability beneficiaries prepare for, find, and keep employment. As a Beneficiary Support Specialist, you're the front line — the person beneficiaries and service providers reach when they have questions about the program. You'll handle inquiries by phone, email, and mail, update records, and process routine requests with accuracy and empathy. COMPENSATION: Starting at $17.00 per hour. What You'll Do - Respond to beneficiary and provider inquiries by phone, email, and written correspondence - Explain program information clearly to callers with a wide range of communication needs - Update and maintain accurate records across multiple systems - Process routine service requests within established timeframes - Escalate complex cases to the appropriate team - Meet quality and productivity standards Qualifications - High school diploma or one year of work experience - Customer service experience, ideally in a contact center, benefits, healthcare, or government services environment - Strong verbal and written communication - Comfort navigating multiple software systems while assisting a caller - Patience and genuine empathy — many callers are navigating disability, financial stress, or complex program rules - Reliable internet and a quiet, dedicated workspace (remote role) Requirements - Nice to Have: Experience with SSA programs, disability services, vocational rehabilitation, or benefits administration - Bilingual (English/Spanish) Benefits - Competitive salary - Medical benefits - PTO - Holiday pay - And more Company Description MPF Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Role Description Ready to Bring Your Acute Care Skills Home? Join Our Remote RN Team Supporting Our Military Communities! Are you a seasoned ER or Med-Surg nurse looking for a meaningful, mission-driven role that lets you care for others without the scrubs and long drives to the hospital? MPF Federal is hiring Remote Telehealth Triage Nurses (RNs) to join our 24/7 Nurse Advice Line—supporting veterans and their families—all from the comfort of your home. This isn’t just a job; it’s your chance to use your clinical expertise, empathy, and critical thinking skills to guide patients through their toughest moments—all while achieving better work-life balance. THIS IS FOR A TEMPORARY 2 MONTH CONTRACT Pay & Perks - $35.00/hr base rate - Evening, night, and weekend differentials may apply - 100% Remote – Work From Home - Most schedules include Saturday and Sunday and do not rotate Shifts Available (Share Your Schedule Preference!) - Day Shifts - Evening Shifts - Night Shifts Training - Approximately 6 Weeks Paid Training | Monday–Friday, 8:00 AM – 4:30 PM - Start Date: July 27, 2026 What You’ll Do - Triage Symptoms: Assess callers using evidence-based protocols - Deliver Immediate Care Advice: Recommend next steps, from self-care to urgent care, calmly and confidently - Offer Health Education: Counsel patients on medications, test results, and chronic condition management - Crisis Triage: Handle behavioral health, emergency, and complex calls with empathy and grace - Document Interactions: Accurately chart calls in our EHR and follow compliance protocols - Team Collaboration: Work closely with a supportive leadership team and fellow remote RNs If you're an experienced nurse with a calm voice, a critical mind, and a heart for service—this is your moment to make a real difference. Apply now and be the steady hand guiding military families when they need it most—right from your home. Qualifications - 5+ Years of Recent Hands-On Acute Care RN Experience - ER or Med-Surg strongly preferred - Current Compact RN License in good standing from the state you are physically in - BSN Degree from an accredited American university - Confidence with phone-based care and multi-screen computer systems - Strong clinical judgment, emotional intelligence, and documentation skills - A mission-first mindset and passion for serving military-connected communities Requirements - Experience with behavioral health, mother-baby, and/or peds (Bonus Points) - Past work in telehealth, triage, or call center nursing (Bonus Points) - Familiarity with military healthcare systems or VA patients (Bonus Points) Tech & Work Environment - Must have a hard-wired Ethernet internet connection (Wi-Fi only, satellite, or radio internet is not acceptable) - Quiet, distraction-free home office space with a door for HIPAA compliance - Metrics-driven environment – you’ll need to meet quality, handle time, and documentation goals Federal Requirements - Must be a U.S. Citizen - Ability to pass a Public Trust Background Check & Drug Screening per federal guidelines - Must be willing and able to obtain licenses in all 50 states (we support you here!) Benefits - MPF Federal is an equal opportunity employer. - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. - We offer a competitive compensation package including a competitive salary, holiday pay and more.

Title: Call Center Registered Nurse - Temporary Location: United States Job Description: Description Ready to Bring Your Acute Care Skills Home? Join Our Remote RN Team Supporting Our Military Communities! Are you a seasoned ER or Med-Surg nurse looking for a meaningful, mission-driven role that lets you care for others without the scrubs and long drives to the hospital? MPF Federal is hiring Remote Telehealth Triage Nurses (RNs) to join our 24/7 Nurse Advice Line—supporting veterans and their families—all from the comfort of your home. This isn’t just a job; it’s your chance to use your clinical expertise, empathy, and critical thinking skills to guide patients through their toughest moments—all while achieving better work-life balance. THIS IS FOR A TEMPORARY 3 MONTH CONTRACT Pay & Perks - $35.00/hr base rate - Evening, night, and weekend differentials may apply - 100% Remote – Work From Home - Most schedules include Saturday and Sunday and do not rotate Shifts Available (Share Your Schedule Preference!) - Day Shifts - Evening Shifts - Night Shifts Training - Approximately 6 Weeks Paid Training | Monday–Friday, 8:00 AM – 4:30 PM Start Date: - July 27, 2026 What You’ll Do - Triage Symptoms: Assess callers using evidence-based protocols - Deliver Immediate Care Advice: Recommend next steps, from self-care to urgent care, calmly and confidently - Offer Health Education: Counsel patients on medications, test results, and chronic condition management - Crisis Triage: Handle behavioral health, emergency, and complex calls with empathy and grace - Document Interactions: Accurately chart calls in our EHR and follow compliance protocols - Team Collaboration: Work closely with a supportive leadership team and fellow remote RNs If you're an experienced nurse with a calm voice, a critical mind, and a heart for service—this is your moment to make a real difference. Apply now and be the steady hand guiding military families when they need it most—right from your home. Requirements You’re a Great Fit If You Have: - 5+ Years of Recent Hands-On Acute Care RN Experience - ER or Med-Surg strongly preferred - Current Compact RN License in good standing from the state you are physically in - BSN Degree from an accredited American university - Confidence with phone-based care and multi-screen computer systems - Strong clinical judgment, emotional intelligence, and documentation skills - A mission-first mindset and passion for serving military-connected communities Bonus Points If You Also Have: - Experience with behavioral health, mother-baby, and/or peds - Past work in telehealth, triage, or call center nursing - Familiarity with military healthcare systems or VA patients Tech & Work Environment: - Must have a hard-wired Ethernet internet connection (Wi-Fi only, satellite, or radio internet is not acceptable) - Quiet, distraction-free home office space with a door for HIPAA compliance - Metrics-driven environment – you’ll need to meet quality, handle time, and documentation goals Federal Requirements: - Must be a U.S. Citizen - Ability to pass a Public Trust Background Check & Drug Screening per federal guidelines - Must be willing and able to obtain licenses in all 50 states (we support you here!) Benefits For nurses on our advice line, we will assist with licensure in all 50 states within the first 90 days of hire. MPF Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.

Role Description Ready to Bring Your Acute Care Skills Home? Join Our Remote RN Team Supporting Our Military Communities! Are you a seasoned ER or Med-Surg nurse looking for a meaningful, mission-driven role that lets you care for others without the scrubs and long drives to the hospital? MPF Federal is hiring Remote Telehealth Triage Nurses (RNs) to join our 24/7 Nurse Advice Line—supporting veterans and their families—all from the comfort of your home. This isn’t just a job; it’s your chance to use your clinical expertise, empathy, and critical thinking skills to guide patients through their toughest moments—all while achieving better work-life balance. THIS IS FOR A TEMPORARY 3 MONTH CONTRACT Qualifications - 5+ Years of Recent Hands-On Acute Care RN Experience - ER or Med-Surg strongly preferred - Current Compact RN License in good standing from the state you are physically in - BSN Degree from an accredited American university - Confidence with phone-based care and multi-screen computer systems - Strong clinical judgment, emotional intelligence, and documentation skills - A mission-first mindset and passion for serving military-connected communities Requirements - Must have a hard-wired Ethernet internet connection (Wi-Fi only, satellite, or radio internet is not acceptable) - Quiet, distraction-free home office space with a door for HIPAA compliance - Metrics-driven environment – you’ll need to meet quality, handle time, and documentation goals - Must be a U.S. Citizen - Ability to pass a Public Trust Background Check & Drug Screening per federal guidelines - Must be willing and able to obtain licenses in all 50 states (we support you here!) Benefits - $35.00/hr base rate - Evening, night, and weekend differentials may apply - 100% Remote – Work From Home - Most schedules include Saturday and Sunday and do not rotate - Approximately 6 Weeks Paid Training | Monday–Friday, 8:00 AM – 4:30 PM - Start Date: July 27, 2026 What You’ll Do - Triage Symptoms: Assess callers using evidence-based protocols - Deliver Immediate Care Advice: Recommend next steps, from self-care to urgent care, calmly and confidently - Offer Health Education: Counsel patients on medications, test results, and chronic condition management - Crisis Triage: Handle behavioral health, emergency, and complex calls with empathy and grace - Document Interactions: Accurately chart calls in our EHR and follow compliance protocols - Team Collaboration: Work closely with a supportive leadership team and fellow remote RNs

Title: Records Management Specialist I (General Clerk) Location: College Park MD US Job Description: MPF Federal is bringing on a Records Management Specialist 1 (general clerk) to support the FDA's regulatory mission by keeping critical documents organized, accurate, and moving. You'll work onsite with FDA division personnel, handling the documents that keep regulatory reviews on track. This is steady, detail-driven work with clear processes, direct supervision, and room to build federal contracting experience. COMPENSATION: $18.00 per hour *This is a hybrid position with onsite work in College Park, MD* What You'll Do - Process, classify, and label FDA regulatory documents using multiple data entry systems - Perform data entry, scanning, filing, indexing, and file maintenance for physical and electronic records - Prepare acknowledgement letters, memorandums, forms, and standard reports - Open, process, and distribute incoming mail; create and affix barcode labels - Retrieve documents and information in response to user requests - Provide clerical and administrative support to project staff Requirements - High school diploma or equivalent plus 1 to 2 years of related administrative or data entry experience - Strong computer skills and the ability to perform data entry - Good organizational and interpersonal skills and a team-first attitude - Ability to lift and move standard boxes up to 30 lbs - Willingness to learn regulatory terminology and become the go-to person for your unit's files Benefits MPF Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.

Role Description MPF has an immediate need for a full-time, Senior Technical Information Specialist (STIS) for one of our Federal Government contracts in Silver Spring, MD. The position is remote during normal core business hours (7:30 am – 5:30 pm), Monday through Friday. Compensation: $26.89 - Conducts research, review, and QC activities to ensure foreign facilities’ status and detailed information are current and correct in FDA database systems per the SOPs, AQLs, and SLAs. - Determines which FDA systems and internet sites are required to identify necessary data during research. - Analyzes information identified during research and reviews it to determine next steps based on conditions and requirements in SOPs, AQLs, and SLAs. - Proficient in researching and updating foreign addresses and phone numbers to ensure correctness. - Reviews, researches, recommends, documents, and merges foreign facilities with potentially more than one assigned Facility Establishment Identifier (FEI). - Communicates with firms via phone, email, fax, and UPS to verify and obtain needed information. - Responds to questions and requests from firms to provide guidance based on conditions, requirements, and rules outlined in SOPs, AQLs, and SLAs. - GEO codes firm’s physical location as needed and identifies firm location in areas restricted for travel by U.S. Government personnel. - Performs peer-review QC on data entry. - Must have proficiency with computer use, including a working knowledge of the standard Microsoft suite of products. - Highly self-motivated, organized, skilled at time management, and extremely detail-oriented. - Completes assignments adhering to all FDA/Federal rules, regulations, policies, guidance documents, and procedures. - Ensures compliance with FDA records management requirements. - Must have experience interfacing with the customer. Qualifications - Minimum of Bachelor’s degree - 3 years of related experience in records/document management - Must be eligible to work in the US and ability to obtain a clearance. - Good organizational, analytical, and interpersonal skills. - Detail-oriented with strong ability to perform quality checks on work being performed. - Effective communication skills (verbal and written); proficiency in communicating via phone and email, gathering required information, documenting and tracking information in FDA systems and various Excel spreadsheets. - Ready to learn and participate in the team effort. - Strong computer skills to perform research using FDA databases, internet sites, data entry, and related tasks. Benefits - Competitive salary - Medical benefits - PTO - Holiday pay - More Company Description MPF Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Role Description Ready to Bring Your Medical Skills Home? Join Our Remote Team Supporting Our Military Communities! The statements listed below are not intended to be all inclusive of the duties and responsibilities of the position. Based on leadership decisions and business needs, “all other duties as assigned” will be expected for each position. - Navigate and work within our proprietary electronic medical record system to evaluate and process patient health information to determine outcomes for various types of medical and specialty exams. - Conduct a review of a variety of examination documentation, test results, assessments and information and, by corroborating via phone interview with Service Members and Veterans, provide a clear, comprehensive and concise final product. - Collaborate with providers, Veterans, and Service Members via the call line to ensure examination meets regulatory and contractual requirements for compensation and benefit rating purposes. - Possess the ability to shift focus and multitask while maintaining professional demeanor to meet customer and provider needs. - Identify emergent behavioral health issues and initiate intervention when necessary. - Remain up to date with the contract requirements. - Use guidelines and licensed support to ensure clear, comprehensive and concise exam documentation that is reflective of the Service Member or Veterans’ conditions and in compliance to contract requirements. - Document test results. - Educate and support providers, Veterans, and Service Members with navigating and utilizing medical history information for pending and prior disability claims when completing the appointment paperwork. - Identify and evaluate exam documentation that requires immediate follow up for behavioral health issues and initiate the high risk intervention process. - Complete system generated tasks to process exam documentation. - Interface via telephone (approximately 50%) and e-mail with contracted providers, Veterans, and Service Members in retrieval of required Disability Benefits Questionnaire information and provide education regarding required contractual protocol. Qualifications - Vocational or Technical Training/Education in a Medical related field such as Medical Assistant, LPN, Health Information Technology (HIT), EMT, Medic, Corpsman, or completion of the following 4 courses: Anatomy and Physiology, Medical Terminology, Human Body Systems, and Common Diseases or equivalent combination of education, experience and/or applicable military experience will be considered. MA’s with certification are highly preferred. - Ability to type 40 words per minute. - Knowledge of healthcare documentation to include medical, behavioral, and psychological terminology. - Excellent verbal and written communication skills including, strong telephone etiquette and interpersonal skills. - Working knowledge of technical writing. - Ability to identify lab results and ancillary services. - Experience using a computer and Microsoft Office - Microsoft Word to create, copy, edit, send, and save documents. - Ability to interpret medical documentation. - Experience working in an Electronic Medical Record system. - Ability to work MM-F 8:00am to 5:00pm CT OR 10:00am-7:00pm CT. - Distraction-free, dedicated space in home for home office. - Access to high-speed internet (cable, fiber optic). Bonus Points If You Also Have: - Experience navigating Microsoft Teams. - Home Health or Hospice care experience. - Military experience. Tech & Work Environment: - Must have a hard-wired Ethernet internet connection (Wi-Fi only, satellite, or radio internet is not acceptable). - Quiet, distraction-free home office space with a door for HIPAA compliance. - Metrics-driven environment – you’ll need to meet quality, handle time, and documentation goals. Federal Requirements: - Must be a U.S. Citizen. - Ability to pass a Public Trust Background Check & Drug Screening per federal guidelines. Compensation Your hourly wage will be determined pursuant to the Service Contract Act. Shifts Available (Share Your Schedule Preference!): - 8am-5pm CST or 10am-7pm CST (Monday through Friday). Training Training will continue for 1 week. (Training is from 8am until 4:30pm CST). Training Schedule: MTWRF 8-5p CST. Start Date: July 27th. Company Description If you're an experienced Medical Assistant with a calm voice, an eye for detail, and a heart for service, this is your moment to make a real difference. Apply now and be the steady hand guiding military families when they need it most... right from your home!

Role Description This position will support project teams in completion of commercial and government clinical research projects. Perform duties under the direction of the clinical research managers and more experienced staff. Create, review, and maintain project documentation according to project requirements. Work with staff to investigate problems and resolve or recommend solutions. Coordinate with clients, sponsors, and site personnel to ensure project needs are met. This will be a 20 hour a week position. Compensation: $28,500 - $30,000 annually, hourly time entry will be required. - Apply basic clinical research methodologies to meet protocol and regulatory requirements. - Assist in the development of client deliverables according to project requirements, including but not limited to, project-specific documentation, operating procedures, and work flows with direction of more experienced staff. - Process incoming and outgoing project materials to monitor, verify, and track receipt of documentation and ensure appropriate distribution of materials to internal and external research personnel and sites. - Interact with clinical site staff regarding study activities, questions and problems. - Perform general quality checks of documentation. - Prepare general correspondence, agendas and meeting minutes, reports, and other project-specific documentation. Ensure review, approval, and distribution to internal staff and external project participants. - Provide logistical support for committee meetings and DSMB meetings, including planning, arrangements, travel and post-meeting activities and writing reports. - Update spreadsheets and other tracking tools to reflect project status. - Identify and investigate problems and with more experienced staff on corrective actions. - Report status of activities and problems to senior team members as appropriate. - On occasion, assist with data management activities. - Maintain clinical research files and related documents. - Ensure tasks are completed on time and work is of the highest quality. - Perform related duties as assigned. Qualifications - Bachelor's Degree in science, health, or related field. - Knowledge of Microsoft Office tools such as Word, Excel, and PowerPoint. - Must be comfortable working in fast-paced environment and managing a heavy workload and multiple projects with competing priorities, with ability to switch priorities quickly as needs change. - Exceptional interpersonal skills and written and verbal communication skills. - Good decision-making abilities and problem-solving skills. - Strong organizational skills; accurate and detail-oriented. Benefits - Competitive salary. - Medical benefits. - PTO. - Holiday pay. - More. Company Description MPF Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Role Description MPF Federal is seeking a hands-on, Lead AI Systems Architect to design and build sophisticated AI applications from the ground up. This role is for a builder who thrives in ambiguity, takes ownership of architectural decisions, and is eager to deliver high-impact products at speed within government and heavily regulated environments. In this role you will own the end-to-end development of AI-enabled applications that bridge the gaps between complex data ingestion, machine learning models, and advanced front-end visualizations. - Architect & Build from Scratch: Lead the design and development of AI-driven tools optimized for deployment across AWS, Azure, and Google Cloud. - Design, create and deploy applications for internal and external use. - Execute in Multi-Cloud Governance Structures: Build products that ensure operational discipline and robust governance across diverse cloud ecosystems. - Create Advanced Full-Stack Orchestration: Develop end-to-end applications where the frontend serves as a real-time Decision Support Interface and the backend functions as a high-concurrency engine. - Exploit Real-Time Data & API Architecture: Design asynchronous APIs capable of handling live, multi-modal data ingestion from diverse sources. - Collaborate across all business departments. - Employ Stateful System Design: Architect complex system states where variables are collected, analyzed, and orchestrated in real-time to drive predictive outcomes. - Deliver Cloud-Agnostic Deployment: Ensure seamless application performance and portability across a multi-cloud landscape. Qualifications - 10+ years in full-stack development, with at least 4 years specifically focused on AI/ML integration. - Proven success building and deploying applications in secure, multi-tenant cloud environments. - Experience designing unified data stacks that synchronize real-world human interactions with virtual system states in real-time. - A track record of developing autonomous AI agents using frameworks such as LangGraph, AutoGen, or CrewAI to orchestrate complex, multi-step workflows. - Experience building pipelines for diverse data types (text, telemetry, and unstructured audio) to drive real-time system updates. - Proficiency in designing agent-based models and utilizing Reinforcement Learning to simulate complex decision-making cycles. - Deep LLM & Vector expertise, leveraging LLMs for dynamic content generation and utilizing vector databases to manage contextual memory. - Demonstrated ability to operate as a self-starter, managing technical debt and architectural trade-offs independently. - Experience navigating the technical and security constraints of government or heavily regulated industries. - U.S. Citizenship Required. Benefits - Build real AI products with real-world federal impact. - High trust, low bureaucracy; engineers are empowered to build. - Opportunity to shape greenfield systems and MVPs, not just maintain legacy tools. - Work alongside a team that values execution, curiosity, and ownership. - Competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more. Company Description MPF Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Lead full lifecycle proposal development and pricing strategy for U.S. Government contracts, ensuring compliance with FAR requirements while collaborating with cross-functional teams to deliver high-quality submissions aligned with agency objectives.