• Gain knowledge and practical experience in understanding fits and tolerances for different components. • Learn and apply root cause analysis techniques to identify the underlying causes of quality issues. • Prepare detailed inspection reports based on product quality assessments and measurements. • Learn the process of accepting inward materials and conducting quality checks. • Understand how to issue materials from stores to the assembly line, ensuring accuracy and timely delivery. • Assist in creating Goods Received Memos (GRMs) and material request documents. • Perform First-In, First-Out (FIFO) analysis to ensure proper stock rotation and minimize waste. • Participate in stock verification activities and assist in maintaining accurate inventory records. • Accompany quality engineers on vendor site visits to conduct inspections and assess quality standards. • Familiarize yourself with various tools and instruments used in quality control and measurement. • Contribute to the digitization of Standard Operating Procedures (SOPs) related to quality control and stores management.

• Participate in a 6-week intensive Software Engineering Academy focused on Backend Development, Frontend Development, and Quality Engineering • Prepare for projects in these areas

• Own and execute end-to-end manual testing of new features, content updates, and integrations across the mobile app • Design, develop, and maintain automated UI test scripts using mobile automation tooling • Create detailed test plans, test cases, and acceptance criteria based on product specs • Perform cross-platform testing across iOS and Android to ensure consistent behavior and UX • Validate accessibility compliance against WCAG 2.2 AA standards on iOS and Android, including testing with native screen readers (VoiceOver, TalkBack) • Write and execute API tests against our serverless backend, including REST and GraphQL endpoints • Proactively identify, document, and track bugs and edge cases through to resolution • Collaborate with developers to understand how features are built and how best to test them • Maintain testing coverage for high-impact user journeys across all apps, including wellness flows, gamification mechanics (streaks, rewards, challenges), and eCommerce flows such as cart, checkout, and post-purchase • Own and improve regression test processes for every release cycle • Contribute to QA documentation, reporting, and test environment management

• Monitor recorded OPI/VRI interpretation sessions • Evaluate interpreter performance using QA standards • Provide coaching and performance feedback • Identify quality trends and recommend improvements • Ensure compliance with company and client standards • Prepare QA reports and documentation • Collaborate with Operations, HR, and Training teams