Abhyaz

• Provide excellent customer service, addressing inquiries and resolving issues promptly. • Work with customers to understand their needs and recommend the right solutions. • Build strong relationships with customers to enhance their experience. • Greet customers warmly and interact with them on a daily basis. • Offer assistance and respond to queries about products and purchases. • Provide recommendations to customers based on their requirements. • Promote new products and services to customers. • Document customer interactions and update records accordingly. • Improve engagement with customers to enhance their overall experience. • Increase sales by effectively addressing customer needs and preferences. • Understand product features and effectively communicate them to customers. • Assist in promotions and create opportunities for customers to explore new offerings. • Collaborate with internal teams to address customer inquiries and resolve issues. • Maintain a strong relationship with key stakeholders to ensure customer satisfaction.

• Assist in the creation of wireframes, prototypes, and user interfaces for web and mobile applications. • Collaborate with cross-functional teams, including developers, product managers, and marketing teams, to understand and define user requirements. • Conduct user research, analyze user feedback, and iterate on designs based on user needs and business goals. • Contribute to the development of style guides, design systems, and UI standards. • Support the senior designers in creating engaging visual designs that align with brand guidelines. • Participate in brainstorming sessions and provide creative input for new projects and features. • Stay up-to-date with the latest design trends, tools, and technologies.

• Plan, create, and execute Meta (Facebook & Instagram) advertising campaigns • Set up and manage advertising campaigns using Meta Ads Manager • Perform audience research, segmentation, and targeting for different campaigns • Assist in budget planning, allocation, and campaign optimization • Conduct A/B testing on ad creatives, audiences, and campaign strategies • Monitor campaign performance and analyze key metrics such as CTR, CPC, CPM, CPA, ROAS, and conversions • Optimize campaigns to improve lead quality and maximize return on investment (ROI) • Coordinate with the content and design teams to develop high-performing ad creatives • Prepare campaign performance reports and present actionable insights • Stay updated with Meta Ads platform features, advertising trends, and best practices

• Oversee employee data management, ensuring data accuracy, privacy, and compliance with organizational policies. • Support payroll processing, leave management, and employee records through the HRMS system. • Provide HR teams with training on HRMS functionality, updates, and best practices. • Generate reports and analyze HR data for decision-making, compliance, and performance tracking. • Assist in the evaluation of HRMS software vendors, providing recommendations for system improvements. • Ensure system compliance with applicable labor laws, data protection regulations, and internal policies.

• Gain knowledge and practical experience in understanding fits and tolerances for different components. • Learn and apply root cause analysis techniques to identify the underlying causes of quality issues. • Prepare detailed inspection reports based on product quality assessments and measurements. • Learn the process of accepting inward materials and conducting quality checks. • Understand how to issue materials from stores to the assembly line, ensuring accuracy and timely delivery. • Assist in creating Goods Received Memos (GRMs) and material request documents. • Perform First-In, First-Out (FIFO) analysis to ensure proper stock rotation and minimize waste. • Participate in stock verification activities and assist in maintaining accurate inventory records. • Accompany quality engineers on vendor site visits to conduct inspections and assess quality standards. • Familiarize yourself with various tools and instruments used in quality control and measurement. • Contribute to the digitization of Standard Operating Procedures (SOPs) related to quality control and stores management.

• Develop, test, and maintain backend services and APIs. • Collaborate with front-end developers and designers for seamless integration. • Optimize application performance and security. • Debug and troubleshoot technical issues in backend code. • Maintain accurate technical documentation. • Work on database design and maintenance. • Stay up-to-date with backend technologies and best practices. • Participate in code reviews and technical discussions. • Provide regular updates on development progress.

• Auditing existing websites • Competitive research and benchmarking • Content optimization • On page optimization • Link building outreach • Analysing data to identify trends and making recommendations to optimize the trends • Monitoring Industrial changes • Understand the products and services provided by company • Maintaining healthy relations with clients and customers • Adhering to company policies, rules and regulations

• Create, schedule, and publish engaging social media content. • Design creatives using Canva. • Manage posts through Meta Business Suite. • Coordinate content calendars and campaign execution. • Edit basic videos and create engaging Reels. • Monitor audience engagement and social media performance. • Support promotional campaigns, events, and community initiatives.

• Develop, implement, track and optimize digital marketing campaigns across all digital channels • Understand the business environment and the role of Marketing and Business Development • Perform extensive research on products and work with the marketing team on a plan • Work on various Marketing activities such as Digital Marketing, E-Mail Campaigns, Social Media presence, News Letters, Brand Building, Copywriting, and Campaign Management • Monitor analytics and impact of content developed

• Managing and customizing the CRM platform to meet the organization's needs. • Supporting users in using the system effectively. • Providing support and troubleshooting for users, including answering questions and resolving issues. • Analyzing data to gain insights into team productivity, effectiveness, and operation. • Working with other teams to capture business requirements and implement CRM solutions. • Coordinating and supporting integrations with third-party apps, plugins, and tools. • Setting up processes to manage and protect customer and business data. • Providing training to administration, staff, and faculty.