Role Description The Solar Appointment Concierge will be responsible for managing customer leads from various sources by connecting with them through phone and email. This position will be responsible for: - Initial engagement, first impressions, and white glove treatment of leads while confirming intent and matching leads with the best available trusted installer. - Making outbound calls to existing and potential homeowner customers and educating them on Enphase, solar value proposition, basic needs analysis, as well as a high-level overview of the solar buying process. - Scheduling customers with installers to conduct a solar consultation to include design and pricing with a Solar Specialist (virtual/in-person options vary by company). - Understanding customer needs and offering solutions to help them. - Maintaining database (Salesforce, CRM, Excel, etc.) of customer information. - Tracking customer interactions with customer service tickets. - Post-appointment follow-up may be required to ensure a positive customer experience and potential re-direction of customer to a different installer more suited to meet the customer’s needs. - Answering potential customer questions and follow-up call questions. Qualifications - 2+ years of call center experience. - Bachelor's degree preferred. - Proven track record of setting appointments for solar consultations to homeowner customers. - Demonstrated experience in lead qualification and appointment setting. - Self-starter, and go-getter; able to work in fast-paced environments and comfortable working through unknowns. - Strong knowledge of Salesforce or other CRM tools to drive productivity. - Excellent verbal and written communication skills. Requirements - MUST HAVE SOLAR AND SALES EXPERIENCE. This is not a customer service position. Benefits - The base pay for this position is $20.77 to $32.71 per hour. This base salary may be modified in the future. - The successful candidate’s starting pay will be determined based on job-related skills, experience, education or training, work location, and market conditions. - This position is also eligible for bonus, equity, and benefits.

Role Description Coordination of AHIP Certification for new hire applicants, ensuring the timing of the completion of AHIP to coincide with necessary training plans to ensure timelines to be met. - Track all agents' progress to obtain all required client appointments and ensure milestones are met. - Partner with Licensing team and support necessary tracking of individual state licensing requirements and required documentation. - Support reimbursement of employee cost (if applicable) by sending supporting receipts to HR to ensure cost reimbursed. - Coordinate with client in support of transference of individual state accreditation to support most current licensure updated in support of calls able to be handled by an agent. - Maintain tracking files on each agent and status for ready to sell. - Work with agents, state agencies, and client contracting system contacts to work through any roadblocks, including escalations as needed. - Heavy database entry – accuracy is critical. - Maintain contact with state insurance agencies via prescribed channels to expedite agent applications and other related issues. - Attend Day 1 New Hire Orientation to provide responsibilities and requirements of being a licensed agent and requirements to become Ready To Sell (RTS). Continued presentations are necessary until RTS completion is met. - Meet with agents individually to collect documentation as requested for the various states and completion of all certification and contracting items, ensuring progress is being made. Support various meetings as required by internal/external clients. - As required, coordinate all access, change, and term requests for those working on the project. - Partner with Everise Licensing, training, and operations teams on additional duties as not outlined in the above items. Qualifications - Some College Course work is preferred. - Experience with licensing and/or compliance, preferably in a call center or related environment is preferred. - Must have proficiency in Microsoft Office applications, especially Excel. - Demonstrated ability to track and account for large amounts of data simultaneously. - Ability to communicate at all organizational levels. - High level of confidentiality required. - Attention to detail. - Strong analytical and organizational abilities. - Ability to function in a fast-paced, constantly changing environment. - Ability to communicate effectively with internal and external client(s). - High degree of customer service skills. - High degree of communication and project management skills. - Have a sense of urgency, ability to coach, influence and negotiate. Company Description Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!

Role Description Jeden Anruf, den du machst, bringt dich näher zu deinem eigenen Ziel, jedes Nein ist ein Ansporn, das nächste JA zu bekommen. Feierst du? Dann lies gerne weiter. Denn wenn du eine Person bist, die: - für Vertrieb brennt, sich dort regelmäßig durch YouTube Videos und Co. weiterbildet - bestehende Prozesse, ein gutes Produkt und ein tolles Team nutzen möchte, um die eigenen vertrieblichen Ziele zu erreichen Dann bist du bei uns genau richtig! Wir beraten Agenturen profitabler zu werden und schneller zu wachsen. Unsere Mission dabei ist es, Unternehmer:innen zu helfen, wieder die Freiheit zu erleben, für die sie angetreten sind. Daher suchen wir nach einer Vertriebs-Assistenz, die zu folgenden Kriterien passt: - Wir suchen nach einer Vertriebs-Assistenz die Spaß hat mit uns etwas Großes aufzubauen! Qualifications - Extrovertiert & an Menschen interessiert. - Keine Vorerfahrung im Vertrieb notwendig. - Biss haben und Ziele erreichen wollen. - Kunden- und serviceorientiert und freundliches und kommunikatives Auftreten. - Engagiert und besitzt eine schnelle Auffassungsgabe, eine strukturierte Arbeitsweise und bringst eine hohe Lernbereitschaft mit. - Überzeugungsstark & redegewandt. - Eine ruhige, angenehme und attraktive Stimme. - Bestehenden Prozessen folgen können. - Vorerfahrung im Bereich Online Marketing und Coaching förderlich, aber nicht notwendig. Requirements - Kundenanfragen bearbeiten per E-Mail & Telefon: Outbound Leads generieren durch Social Media & Kaltakquise. - Follow Up betreiben bei Kunden & Interessenten. - Abschlussgespräche führen & unsere Produkte verkaufen. - Kaltakquise mit bereitgestellter Liste betreiben (mit dem Ziel Coaching Programme zu verkaufen). - Termine mit Interessenten vereinbaren per E-Mail, Social Media & Telefon. - Kundenbeziehungen auf- und ausbauen: Kunden beraten und Upsells vorbereiten. - Gesprächstermine vorbereiten: CRM pflegen und Verkäufern relevante Infos weiterleiten. Benefits - Die Möglichkeit mit einem jungen talentierten Team zusammenzuarbeiten: Wir feiern das persönliche Wachstum und bringen uns gegenseitig weiter. - Faire Entlohnung. - Regelmäßige Team-Events in Berlin. - Vollausgestattete Küche. - Kaffeemaschine mit leckerem Kaffee. - Arbeitsplatz ist vor Ort im Büro oder zuhause (auch nach Corona). - Neuer Laptop nach Wahl bei Bedarf. - Wir suchen keine „Mitarbeiter“ die einfach ihren Job machen, sondern A-Player die hier „selbstständig“ und „unternehmerisch tätig“ immer unserem Unternehmen sein wollen. - Keine Freelancer oder Teilzeitstellen, da wir daran glauben, dass man nichts Großes ausbauen kann, wenn man es nur nebenbei macht. - Du trägst schon früh viel Verantwortung, lernst jeden Tag viel dazu und hast deinen eigenen Genius-Bereich. - Örtliche und zeitliche Freiheit, hohes persönliches Weiterbildungsbudget + Entlohnung "ohne Decklung" sind dabei eine Selbstverständlichkeit. Company Description Wir helfen selbständigen Dienstleistern im Webdesign, Social-Media & Marketing Bereich dabei ihr Geschäft zu skalieren. Wir arbeiten hart, um jeden Tag besser zu werden und herausragende Ergebnisse für unsere Kunden zu erzielen. Der Gründer Alexander Heeg hat sich 2016 mit seiner eigene Webdesign- & Online-Marketing-Agentur selbständig gemacht. Aufgrund der hohen Nachfrage von Agenturen haben wir dann 2019 die Heeg Consulting GmbH gegründet und mittlerweile über 850 Agenturen geholfen zu skalieren. Informiere dich auf dieser Seite zu offenen Stellen und werde Teil der digitalen Revolution.

• Call leads daily using Close.io dialer (or similar calling software) • Engage prospects in a polite, friendly, respectful, and welcoming manner. • Clearly introduce MacroActive and guide conversations naturally and confidently. • Identify prospects who are open to discussing their business goals and online growth opportunities. • Use Gong (or similar call-recording software) for call recording, coaching, and performance tracking. • Secure 45-minute appointments for the sales team. • Match each prospect with an available Sales Team calendar slot. • Confirm appointments and ensure prospects know who they’ll be speaking with and why. • Send reminders and follow-up messages on the day of the call. • Follow up with engaged but unbooked prospects. Conduct outbound calls to re-engage warm leads from the 40,000-contact database and secure appointments. • Maintain accurate daily records and call disposition tracking.