Role Description An excellent opportunity exists to work for a government contractor with competitive compensation and work-life balance. Posterity Group is seeking an experienced Patient Appointing Representative for the Houston, TX area. Location: Remote opportunity within 50 mile radius of Houston, TX zip code 77030. Technology equipment will be provided. As a Patient Appointing Representative (PAR), bridge the gap between the patients and a Medical Center, leveraging exceptionally professional and personable skills, leaving a substantial positive impression. The PAR shall: - Book appointments - Book follow-up appointments - Input cancellations - Send in between encounters (IBE) to clinics for patients - Update patients’ demographics - Check in/out desk updates - Follow booking protocols - Schedule labs through 3rd party booking site - Book primary care manager (PCM) and specialty clinic appointments - Schedule referrals - Participate in clinic huddles to improve process improvement - Engage community outreach Requirements - 6 months to 1 year of experience in a medical office and a fast-paced call center. - Mandatory knowledge of medical terminology as evidenced by a 40-hour educational certificate or at least six (6) months of experience. - Minimum typing speed of thirty-five (35) words per minute is required. - Able to demonstrate excellent customer service skills, a professional demeanor, and a sound understanding of general medical ethics and etiquette. - Knowledge of electronic health record (EHR) and medical informatics systems and contact center software preferred. - Strong leadership, team coordination, and performance management abilities a plus.

Role Description In this role, you will play an important part in helping drive new business conversations by connecting with prospective clients and creating qualified opportunities for the sales team. This is a high-impact position for someone who is confident in outreach, organized in follow-through, and motivated by building a strong pipeline through consistent communication and coordination. - Initiate contact with potential clients via phone, email, or other communication channels. - Qualify leads and identify potential sales opportunities. - Schedule appointments for the sales team with qualified leads. - Maintain accurate records of interactions and appointments in the CRM system. - Follow up with leads to confirm appointments and provide any necessary information. - Collaborate with the sales team to ensure a seamless transition from lead generation to appointment setting. - Meet or exceed daily, weekly, and monthly appointment-setting targets. Qualifications - 1-3 years of experience in appointment setting or a similar role. - Hands-on experience with B2B outreach, cold calling, lead qualification, and booking meetings for a sales team. - Proficiency with communication tools for email outreach. - Experience using Salesforce or HubSpot. - Availability during Eastern Time business hours. - Experience in the communications industry is a plus. Benefits - Opportunity to work on diverse and exciting projects. - Supportive and collaborative work environment. - Weekly payments. - Weekends off. - Growth Opportunities.

• Initiate contact with potential clients via phone, email, or other communication channels. • Qualify leads and identify potential sales opportunities. • Schedule appointments for the sales team with qualified leads. • Maintain accurate records of interactions and appointments in the CRM system. • Follow up with leads to confirm appointments and provide any necessary information. • Collaborate with the sales team to ensure a seamless transition from lead generation to appointment setting. • Meet or exceed daily, weekly, and monthly appointment-setting targets.

Role Description Snapscale is seeking a highly motivated and results-driven Spanish Bilingual Appointment Setter to support a US-based healthcare client in a remote setup. In this role, you will be responsible for engaging prospective and existing patients, managing the sales pipeline, and driving patient enrollment into concierge healthcare services. The ideal candidate is fluent in both English and Spanish, possesses excellent communication skills, and is confident handling inbound and outbound calls while building strong relationships with patients. - Conduct inbound and outbound calls to prospective and existing patients - Follow up with leads to encourage engagement and patient enrollment - Build rapport with prospective members and effectively communicate the value of concierge healthcare services - Manage the sales pipeline from initial contact through enrollment using GoHighLevel (GHL) CRM - Maintain accurate notes, update pipeline stages, and ensure complete CRM documentation - Schedule, confirm, and coordinate follow-up calls or consultations - Handle objections professionally using empathy and effective communication techniques - Provide regular updates and reports on call outcomes, enrollment progress, and pipeline status to management Qualifications - Fluent in both spoken and written English and Spanish - Experience in appointment setting, outbound calling, or sales development - Experience working with U.S.-based clients is preferred - Experience using CRM platforms, preferably GoHighLevel (GHL), is an advantage - Strong communication, persuasion, and objection-handling skills - Ability to build rapport and maintain positive relationships with prospective patients - Highly organized, goal-oriented, and able to manage multiple leads simultaneously - Must be comfortable working in a remote setup with a reliable internet connection and a dedicated workspace Benefits - Health Maintenance Organization (HMO) - Competitive pay - Government-mandated benefits - 13th month pay - Night differential pay - Internet allowance - Perfect attendance bonus - Yearly salary increase - Opportunities for career growth and development