• Lead and develop an Account Management team with a focus on performance, customer orientation and continuous improvement • Develop and implement the account management strategy to increase customer retention, account growth and long-term partner success • Full responsibility for the performance of the Account Management portfolio and for achieving key KPIs such as revenue growth, customer retention and customer satisfaction • Support and develop team members through regular feedback, performance management and individual development plans • Build, optimize and standardize processes, playbooks and best practices to make Account Management efficient and scalable • Work closely with Sales, Onboarding, Retail Media, Operations and Country Heads to ensure excellent partner support • Manage the entire customer lifecycle with the goal of identifying growth opportunities, reducing churn and maximizing long-term value for our partners • Analyze market and competitive developments to identify optimization potentials and drive sustainable growth

• Developing and managing our partners’ ecosystem of advisory, system integrators and technology partners • Acquiring, onboarding, and enabling new partners (resellers, referrals, advisory, system integrators, and technology partners) and managing relationships with existing partners • Identify new targeted partners (acquisition plan) aligns with our goals in our fast paced, startup mentality environment • Develop and execute an impactful go-to-market plan to acquire and activate new partners in our ecosystem • Engage and follow up with new and existing partners to sign-up to the partnership program, support onboarding and execute the sales through the channel partners ecosystem • Drive a consistent growth in sales capacity through the partners’ ecosystem • Coordinate effective communication channel with Partners: including training sessions, webinars, partner program updates, demo videos, product updates together with the marketing and business development team • Execute Monthly and Quarterly Business Reviews with key partners • Report on partners’ acquisition and business status • Aggregate pipeline and forecasting engagements and report to the leadership • Create top accounts blueprints and deals closing plans • Co-own and help to improve Kore.ai partnership program

Title: Strategic Account Manager Location: Seattle, United States of America Job Description: Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Your Impact - As a Strategic Account Manager, you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer - Your consultative selling experience will identify business challenges and create solutions for prospects and our customers - Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions - Create clear goals and complete accurate forecasting through developing a detailed territory plan - Leverage prospect stories to create a compelling value proposition with insights into value for that specific account - Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services - Travel as necessary within your territory, and to company-wide meetings Qualifications - Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry - Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques - Technical aptitude for understanding how technology products and solutions solve business problems - Identifies problems, reviews data, determines the root causes, and provides scalable solutions - Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers - Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process - Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes - Excellent time management skills, and work with high levels of autonomy and self-direction Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $297,000.00 - $408,375.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Motor-Vehicle Requirement: This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Role Description Als Area Manager bist du verantwortlich für die operative und strategische Führung mehrerer Filialen innerhalb eines definierten Gebiets. Der Fokus liegt auf der Umsatzentwicklung, Kostenkontrolle sowie der Sicherstellung hoher Betriebsstandards und Mitarbeiterleistung. - Führung und Management: - Verantwortung für die operative Leitung mehrerer Filialen innerhalb eines definierten Gebiets. - Sicherstellung der Leistungsfähigkeit der Filialleiter und deren Teams. - Konsequentes Handeln bei Leistungsschwächen der Mitarbeiter, einschließlich Lob, Abmahnungen oder Kündigungen bei Nichterfüllung der Erwartungen. - Unterstützung und Anleitung der Filialleiter zur Erreichung der Verkaufs- und Leistungsziele. - Förderung einer positiven Teamkultur und Motivation der Mitarbeiter. - Betriebsoptimierung: - Überwachung der täglichen Betriebsabläufe zur Sicherstellung der Einhaltung von Unternehmensstandards. - Analyse von Verkaufszahlen und Entwicklung von Strategien zur Umsatzsteigerung. - Implementierung von Best Practices zur Verbesserung der Effizienz und Qualität. - Kundenservice: - Sicherstellung eines hervorragenden Kundenservice in allen Filialen. - Bearbeitung von Kundenanfragen und -beschwerden zur Maximierung der Kundenzufriedenheit. - Schulung und Entwicklung: - Durchführung von Schulungen für Filialleiter und Mitarbeiter zu Produkten, Dienstleistungen und Unternehmensrichtlinien. - Vermittlung der individuellen Rolle und KPI-Verantwortlichkeiten an alle Mitarbeiter. - Identifikation von Schulungsbedarf und Entwicklung entsprechender Programme. - Nutzung von Kompetenzprüfungen während der Schulung und Sicherstellung, dass diese innerhalb von 4 Wochen abgeschlossen und im Büro zur Aktenablage eingereicht werden. - Budget- und Kostenmanagement: - Verantwortung für die Budgetplanung und -überwachung innerhalb des Gebiets. - Kontrolle der Betriebskosten und Identifikation von Einsparpotenzialen. - Umsetzung von Maßnahmen zur Kostenreduzierung, ohne die Servicequalität zu beeinträchtigen. - Marktforschung und Wettbewerbsanalyse: - Beobachtung von Markttrends und Wettbewerbsaktivitäten zur Identifizierung neuer Geschäftsmöglichkeiten. - Entwicklung von Marketingstrategien zur Steigerung der Markenbekanntheit und Kundenbindung. - Analyse der Konkurrenz zur Verbesserung der eigenen Positionierung im Markt. Qualifications - Mehrjährige Erfahrung in einer Führungsposition, idealerweise im Bereich Gastronomie, Food-Franchise oder Hotelerie. - Ausgezeichnete Kommunikationsfähigkeiten. - Starke analytische Fähigkeiten und die Fähigkeit, strategische Entscheidungen zu treffen. - Bereitschaft zu häufigen Reisen innerhalb Baden-Württembergs und (Bayerns). Benefits - Firmenhandy - Firmenwagen - Flexible Arbeitszeiten - Gleitzeit - Homeoffice-Möglichkeit - Kostenlose Getränke - Kostenloser Parkplatz - Preisnachlässe auf Produkte/Dienstleistungen des Unternehmens - Arbeitsort: Mobil Company Description Wir freuen uns darauf, von Dir zu hören!