Title: Strategic Account Manager (Ad Tech) Location: Remote Job Description: Real Voices. Superior Advertising. Thriving Media. Every day, CivicScience gathers opinions from millions of consumers on thousands of topics that provide high-velocity insights to leading brands. If there's a question critical to the marketing strategy of the Global 2000, CivicScience has the data. Overview CivicScience improves data-driven advertising across the open Web through the use of responsibly sourced, high-quality audience segments, without dependence on third-party cookies.We are seeking a Strategic Account Manager to join our fast-paced Advertising team. This role is responsible for nurturing client relationships, driving growth across accounts, and showcasing compelling stories backed by actionable insights. The ideal candidate will also serve as a consultative partner to clients - fluent in the language of ad tech - and play a key role in maximizing campaign impact and revenue performance. Key Responsibilities Client Strategy & Growth - Act as the trusted lead for assigned accounts, owning strategy, relationship development, and lifecycle planning - from pre-sales proposals through onboarding to business reviews - Uncover client goals and deliver tailored campaign strategies and optimizations that build long-term value and retention - Collaborate with internal stakeholders to identify upsell and cross-sell opportunities that grow revenue within existing accounts Analysis & Storytelling - Synthesize campaign data into clear, client-ready narratives that link performance to business outcomes - Craft impactful decks that weave insights, optimizations, and strategic recommendations - Leverage tools like brand lift studies and audience analytics, interpreting results and building stories that clients can use to inform broader strategy Ad Tech Fluency - Bring a strong, working knowledge of DSPs (The Trade Desk, Viant, etc.) and SSPs (Xandr, Index Exchange, etc.) to client conversations - Translate technical concepts, such as bidding strategies, targeting, and pixel implementation, into value-focused dialogue - Troubleshoot basic delivery issues and collaborate with Trading, Engineering, and Product teams when escalation is needed Collaboration & Support - Partner with internal sales, engineering, and data teams to ensure smooth execution and ongoing innovation - Surface client feedback to shape go-to-market offerings and influence product roadmap - Contribute to scalable resources, including upsell templates, case studies, and best-practice materials Qualifications & Experience - 5+ years in account management within the advertising or ad tech industry, including both brand-direct and agency-side experience - Proven track record of client growth, retention, and consultative upselling - Strong analytical skills with the ability to interpret campaign performance data and measurement study results - Excellent communication and presentation skills with the ability to simplify complex concepts and tell compelling stories - Superior organizational and time management skills to work in a remote, fast-paced environment - Proficiency in Google Workspace products, HubSpot, Salesforce, and other ad tech - Experience with research tools, brand studies, and ad measurement platforms, a plus Benefits & Expectations Join a company that values innovation and creativity that's working with cutting-edge ad tech, influencing major business decisions, shaping the future of advertising, and making a real-world impact. Benefits include: - Company paid medical, dental, and vision premiums for you and your legal dependents - Company paid life insurance plus short- & long-term disability coverage - Flexible spending accounts for medical and dependent care - Employee assistance programs - Unlimited PTO - 401(k) - Travel and educational opportunities This is a remote (work from home) role with flexibility, autonomy, and a preference for candidates in the Eastern Time Zone. Working at CivicScience CivicScience has a vibrant, high-energy work culture with ambitious, innovative, and forward-thinking team members. Our three business units - Media Partnerships, CivicScience Intelligence, and Advertising Solutions - work together to fuel CivicScience's goals and objectives. We've been recognized for our work in the Inc. 5000, Pittsburgh Top Workplaces 2022,Pittsburgh Business Times Fast 50, GRIT Top 50 Innovative Supplier, Pittsburgh Technology Council's Tech 50 (winner), and Mental Health America’s Bell Seal program (Platinum 2026; Gold 2025 & 2024). More about CivicScience CivicScienceis a consumer analytics and advertising platform. Our proprietary, always on, data collection engine captures over 1M survey responses daily, creating the most dynamic, real-time understanding of consumer wants, needs, and intentions in a constantly changing world. Powered by our premium media partnerships, our attitudinal database helps brands and media companies retain and grow existing customers while reaching and acquiring new ones. Our clients use CivicScience's unique dataset to inform advertising, communications, product, and financial strategies that drive superior business outcomes. Join the conversation.

The Role The Account Management team is looking for a motivated account manager or sales professional to join our SMB team and help our merchants retain, grow, and get more from Square's platform. In this role, you'll own a portfolio of small and medium-sized business customers, engaging with them at high-stakes moments in their journey - whether that's preventing churn, unlocking a new product, or helping them see what's possible with Square. You'll be equal parts advisor and problem-solver: diagnosing customer needs, deploying retention and growth strategies, and acting as a connector between the seller and the broader Square team. This isn't a reactive support role - you'll proactively manage your book with urgency and intent, building playbooks and narratives that move the needle. The ideal candidate thrives in a fast-paced environment, loves the challenge of hard conversations, and cares deeply about small business success. You bring a track record in account management or sales, a natural curiosity for how products work, and the ability to turn insight into action. You Will - Own a multi-million dollar, dynamic portfolio of SMB merchants across all verticals, you set the strategy, drive the outcomes, and are accountable for every number in your book - Obsess over retention: develop a deep understanding of your merchants' businesses, identify churn risk before it surfaces, and deploy commercially precise strategies that consistently convert high-risk moments into durable, long-term wins - Think and act like a GM of your book: managing a high-velocity pipeline, closing upsell, cross-sell, and contract adoption opportunities with the discipline of someone who knows exactly where each deal stands and what it takes to move it forward - Earn trust by delivering results: build relationships with business owners where you are the first call when something matters, because you've proven you see their business clearly and act in their interest - Lean into hard conversations: own competitive threats, commercial pushback, and escalations with clarity and conviction, and walk away with a stronger partnership every time - Raise the bar for the team: write the post-mortems others learn from, build the talk tracks others adopt, and develop the playbooks that outlast you in the role - Use data to drive decisions: translate portfolio-level patterns into sharp, specific recommendations that influence how Square builds and goes to market for SMB merchants - Close the loop cross-functionally: partner with Sales, Support, Product, and Analytics to solve problems structurally and prevent recurrence You Have - 5+ years in account management, sales, or a related client-facing role, with a clear track record of delivering against retention and revenue goals in a performance-based environment - Experience managing a dynamic, high-volume book and closing both retention and growth opportunities simultaneously, you stay organised under pressure and know how to prioritise - Strong negotiation skills built through real commercial experience, you're comfortable in difficult conversations, find creative paths forward, and keep the relationship intact in the process - The ability to communicate clearly and persuasively, in writing, in a pitch, or in a tough conversation with a merchant who's ready to leave - Solid financial and analytical skills; you use data to understand your book, size opportunities, and make a case for the resources or decisions you need - A collaborative instinct, you work well across Sales, Product, Support, and Analytics, and you bring useful context to those conversations rather than just escalating problems - A habit of reflection, you write up what went wrong, share what you've learned, and use it to do better next time - A real interest in small business and the challenges SMB owners face day to day, it shows in how you show up for your merchants Bonus Points - Formal sales methodology training - Experience with fintech, payments, or SaaS platforms - A history of contributing to team playbooks, talk tracks, or process improvements Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Role Description You lead a team of field sales representatives/managers to ensure execution of the sales strategy and achievement of annual KPIs and targets. How you will contribute: - Manage, develop and motivate the team and work closely with the sales capability team to ensure delivery of training to the team. - Create and manage an annual business unit plan to deliver agreed channel revenue KPI’s and targets and provide reporting as required. - Manage winning customer business relationships that facilitate “best in industry” execution of our categories. - Work closely with key stakeholders including the account team, category, activation team, sales capability and customer finance to provide the optimum return across your region. - Fully understand category and insights knowledge, coaching the team in the use of category tools to engage and influence customers to make informed decisions that will grow our categories and deliver our annual plan. Qualifications - Considerable knowledge of market and routes-to-market in which Mondelēz International performs. - Experience in sales and managing a team of salespeople. - Strong organizational and analytical skills. - Excellent communication and interacting skills. - Solid knowledge of sales and negotiation processes. - Perseverance and attention to details. Requirements - 5–7 years’ experience in Key Account Management / Customer Management (preferably FMCG). - Proven success in managing large retailers or modern trade accounts with P&L responsibility. - Strong negotiation, influencing, and stakeholder management skills. - Excellent analytical ability with solid financial acumen. - Track record of delivering growth and leading cross-functional initiatives. - Leadership capabilities to mentor and develop junior team members. Company Description Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. - Market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes, Tang powdered beverage, Chiclets and Trident gum and Halls candy. - Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

• As a Senior SEO Account Manager, you will be the primary point of contact for a portfolio of U.S.-based home service business owners — owning the full cycle from strategy through execution through client communication. • Managing a portfolio of 8–10 client accounts — serving as the primary point of contact for each business owner and taking full accountability for their local search performance and satisfaction. • Leading onboarding calls, monthly strategy reviews, and regular check-ins — communicating confidently and authoritatively with business owners who expect specifics, not generalities. • Auditing local search presence and building customized SEO strategies — diagnosing performance gaps, identifying growth opportunities, and executing with precision across every account. • Optimizing and actively managing Google Business Profiles — including regular posts, photo uploads, Q&A management, review strategy, and ongoing optimization that keeps profiles performing at their peak. • Implementing on-site SEO improvements on WordPress websites — including technical fixes, content optimization, internal linking, and metadata updates aligned with local search best practices. • Building and maintaining local citations and directory listings — ensuring NAP consistency and citation health across all relevant platforms. • Monitoring rankings, traffic, and lead metrics using tools like BrightLocal, Whitespark, GSC, and GA4 — translating data into clear, actionable insights that clients can understand and act on. • Supporting social media management for select accounts — contributing to content planning and posting where required alongside the core SEO scope. • Staying current on Google algorithm updates and local SEO trends — proactively adjusting strategies before clients feel the impact, not after. • Working comfortably with AI and automation tools the agency uses to streamline SEO workflows — embracing technology as a lever for doing more, faster, and better.