SHOP APOTHEKE EUROPE

• You own the end-to-end partner journey within the Seller Central / Partner Hub and continuously improve the self-service experience for marketplace partners. • You collect, structure and prioritize requirements from Business Development, Technical Integration, Customer Success and direct partner feedback. • You translate business requirements into clear user stories, problem statements and user flows while collaborating closely with Product and Tech teams. • You define and monitor relevant KPIs such as onboarding speed, self-service adoption, seller NPS and ticket reduction to drive continuous optimization. • You identify opportunities for automation and process improvements to reduce manual onboarding efforts and improve the partner experience.

• As a Partner Enablement Manager, you will play a key role in building a scalable enablement ecosystem that empowers our marketplace partners to independently and successfully use our platform. • You will work at the intersection of content, product, technical integrations and partner experience, creating modern learning and communication formats that drive real impact. • In this role, you will translate complex technical and operational processes into user-friendly and engaging content while continuously improving the partner onboarding journey.

• You develop and own a scalable knowledge base as the central enablement product for our Marketplace partners. • You create modern, user-friendly learning formats such as step-by-step guides, video tutorials, walkthroughs, and troubleshooting flows. • You work closely with the Technical Integration team to translate practical onboarding insights into clear, actionable content. • You analyze content performance, user behavior, and support requests to continuously optimize content and expand self-service offerings. • You accelerate partner activation and drive stronger feature adoption through effective content and communication strategies.

• You will support the Social Media Team in its varied day-to-day activities and gain insights into key processes across paid and organic social media. • You will contribute to the planning, creation, and publication of content across our social media channels. • You will support the implementation and optimization of paid social campaigns, for example on Meta and YouTube. • You will help select and prepare content for campaigns and posts, actively contributing to our brand communication. • You will work on optimization projects aimed at increasing the performance of our social media activities. • You will create reports, analyze key metrics, and conduct competitive and market analyses within the social media landscape.

• Work with colleagues from our Data & AI department and collaborate closely with product managers, engineers, and commercial stakeholders. • Design, build, and operate machine learning systems for retail media use cases such as sponsored product ranking, audience segmentation, campaign optimization, attribution, and performance measurement. • Translate business and product requirements into scalable ML solutions, balancing model quality, latency, reliability, scalability, and maintainability. • Develop robust ML pipelines for feature engineering, training, evaluation, deployment, monitoring, and continuous model improvement. • Bring models into production using our cloud-based stack and ensure they are reliable, observable, and maintainable over time. • Communicate technical decisions, assumptions, limitations, and uncertainty clearly to product, engineering, and business stakeholders. • Contribute to ML engineering standards, best practices, and knowledge sharing within the team.

• Strategische Gesamtverantwortung für ein Portfolio von Top-Key-Accounts mit Umsatz- und Wachstumsverantwortung • Identifikation und Erschließung neuer Geschäftspotenziale sowie Weiterentwicklung von Partnerschaften • Datenbasierte Analyse der Performance inkl. Forecasting und Maßnahmenplanung • Aktive Mitgestaltung und Optimierung von Marktplatzprozessen, -strukturen und -standards • Kontinuierliche Markt-, Wettbewerbs- und Trendanalyse zur Ableitung von Wachstumsinitiativen • Mentoring und Weiterentwicklung von Junior- und Key Account Managern

• Play an active role in developing new features for mobile app users, designed with high performance and scalability in mind. • Collaborate with app engineers to define API contracts and optimize data flows. • Drive backend performance through testing, monitoring, and robust CI/CD practices. • Architect and develop event-driven microservices using RabbitMQ. • Build and evolve our Backend for Frontend (BFF) layer to meet mobile-specific needs. • Ensure software quality through automated tests (TDD/BDD preferred). • Participate in architectural discussions and technical decision-making. • Engage in a culture of feedback, openness, and team collaboration.

• Drive the technical strategy for Retail Media Ad Solutions with a focus on scalability, maintainability, and performance. • Design and lead development of Node.js/TypeScript microservices, ensuring a clean and modular architecture. • Develop and maintain high-performance frontend applications using React, Next.js, and Material-UI, with strong form logic using Formik and JSONSchema validation. • Optimize real-time and high-throughput data systems, integrating with MongoDB, Redis, and Algolia to support fast ad delivery and campaign insights. • Work with BullMQ and RabbitMQ for reliable message queueing across distributed services. • Collaborate with product, design, analytics, and business stakeholders to align technical efforts with strategic priorities. • Contribute to technical planning and ensure engineering is a proactive partner in delivering impactful Retail Media experiences.

• Führung, Coaching und Weiterentwicklung eines Key Account Management Teams mit Fokus auf Performance, Ownership und Wachstum • Gesamtverantwortung für die Umsatz- und Wachstumsziele des Portfolios • Weiterentwicklung der strategischen Ausrichtung unseres Marktplatz-Partnergeschäfts und Identifikation neuer Geschäftsmodelle • Steuerung von Top-Partnerschaften sowie Durchführung von Jahresgesprächen und strategischen Verhandlungen auf Management-Ebene • Aufbau und Optimierung von Prozessen, Standards und Playbooks zur Professionalisierung des Key Account Managements • Nutzung von datenbasierten Insights zur Performance-Steigerung

• Strategic overall responsibility for a portfolio of top key accounts • Identification and development of new business opportunities • Data-driven analysis of performance, including forecasting and action planning • Active participation in shaping and optimizing marketplace processes, structures, and standards • Continuous market, competitor, and trend analysis to derive growth initiatives • Mentoring and development of junior and key account managers