SHOP APOTHEKE EUROPE

• Partner with business teams to identify high-value AI use cases across company functions, translating business needs into clear solution ideas. • Design and build AI-powered solutions using large language models, AI assistants, APIs, prompt engineering, retrieval-augmented generation, AI agents and workflow automation. • Collaborate with data engineering and platform teams to connect AI solutions to trusted enterprise data and enable scalable use through Azure Databricks capabilities. • Rapidly build prototypes and proof-of-concepts to validate business value, technical feasibility and user experience before moving solutions closer to production. • Support change management and user adoption, helping stakeholders understand, test and successfully use new AI-enabled workflows.

• Lead one of three delivery lanes of AI initiatives at Redcare: Forward deployed AI engineering. • Sitting in between citizen AI supported by AI platform and full-fledged AI products. • You have the opportunity to bring or hire your own team. • Decentral work mode where individual contributors get deployed into the business domain teams. • Need to create space for knowledge sharing, learning and belonging for the ICs in the team. • Support your team members in driving a transformation in the business by active stakeholder management, creating sharing understanding and removing obstacles. • Work 50% hands-on overseeing and driving automation tasks. • Own and drive initiatives of standardization / templates / skills in agentic setup to accelerate onboarding of new business domains.

• Shape the future of our enterprise hybrid cloud network by designing highly available Azure networking solutions that support business-critical services across Azure, GCP and on-premises environments. • Design next-level monitoring solutions using KQL, Azure Workbooks, Alerts and Azure Connection Monitor to proactively detect anomalies, monitor ExpressRoute connectivity and identify business-critical issues before they become incidents. • Modernize our network security architecture by analyzing and challenging existing designs, implementing Azure Firewall Premium capabilities, refining our Network Security Group strategy, enhancing micro segmentation, evolving our environment towards enterprise standards, improving scalability and reducing operational costs. • Drive the future of infrastructure automation by establishing Infrastructure as Prompt as a strategic capability within our platform. • Design and establish governance guardrails for our Azure networking platform that can evolve into Azure Policies, Blueprints and enterprise governance standards. • Develop innovative concepts that enable decentralized network management without compromising security.

• Design and scale Microsoft Entra ID Governance by implementing Access Reviews, defining governance processes together with business stakeholders and building script-based automation to roll out governance capabilities consistently across a decentralized Microsoft Entra environment. • Engineer secure workload identity services by automating the lifecycle of Service Principals, certificates, secrets and federated credentials, integrating directly with Azure Key Vault and ensuring every solution follows Least Privilege principles from day one. • Design and implement modern self-service capabilities for Service Principals, Entra Groups and delegated administration, enabling engineering teams to work independently without unnecessary ownership or excessive permissions. • Review and optimize Azure RBAC, Entra RBAC, application permissions, Microsoft Graph permissions and OAuth consent models to continuously reduce excessive privileges, strengthen identity governance and improve Redcare’s cloud identity security posture. • Build identity monitoring and detection capabilities to proactively identify expiring credentials, permission misuse and guardrail violations using Microsoft Sentinel, Azure Monitor, Log Analytics and Kusto Query Language (KQL). • Support the automation of Joiner, Mover and Leaver processes with HRIS as single source of truth for identity.

• Own the end-to-end digital prescription journey, continuously improving experiences from prescription capture and health insurance card scanning through checkout and order confirmation. • Drive product strategy and experimentation by leveraging customer insights, analytics and A/B testing to improve conversion, customer satisfaction and sustainable business growth. • Shape the future of digital healthcare by identifying opportunities to apply AI, personalisation and intelligent recommendation capabilities that enhance customer value and increase basket growth. • Partner closely with Engineering, UX, Pharmacy, Legal, Commercial and Data teams to deliver scalable, compliant and customer-centric product solutions. • Define product success through measurable outcomes, translating business goals and customer feedback into an impactful product roadmap focused on conversion, Rx order growth and customer experience.

• Shape Redcare’s MDM operating model, connecting different domains through continuous improvement, federated governance, and scalable MDM processes. • Lead focused MDM initiatives from design to adoption, defining success criteria around data quality, stakeholder engagement, compliance with applicable laws and policies, and architectural fit. • Lead cross-functional delivery for MDM, from integration initiatives with Data Architecture and Data Engineering teams to alignment with business stakeholders, data owners, and data stewards. • Design the governed golden record layer, translating business processes into modern data management flows (e.g. matching and merging records, handling exceptions, and defining confidence thresholds) with a strong focus on automation and human-in-the-loop validation. • Establish recurring data quality management around critical data elements, from profiling, DQ benchmarking, and data cleansing to issue management, remediation workflows, dashboards and KPIs that make progress visible.

• Design and build Microsoft Dynamics 365 Warehouse Management (WMS) solutions supporting high-volume warehouse operations across inbound logistics, inventory management and outbound fulfilment. • Develop custom X++ solutions, integrations, Data Entities, APIs, workflows and business events, connecting Dynamics 365 with warehouse technologies and surrounding enterprise systems. • Enhance warehouse execution processes, including receiving, put-away, replenishment, picking, packing, shipping and inventory movements to improve operational efficiency and scalability. • Drive engineering excellence by performing code reviews, mentoring colleagues, optimising application performance and contributing to CI/CD and release management. • Collaborate closely with Warehouse Functional Consultants, Solution Architects, Product Teams, QA Engineers and warehouse stakeholders throughout the software development lifecycle, from solution design through production deployment.

• Support IT transformation initiatives by coordinating assigned activities and contributing to the successful delivery of strategic projects. • Develop AI-enabled solutions and digital automations to streamline recurring project management and governance activities, improving efficiency and reducing manual effort. • Design and implement digital workflows, reporting solutions and collaboration tools that enhance project transparency and operational effectiveness. • Identify and optimise repetitive processes by leveraging AI and automation technologies to improve productivity and user experience. • Build and continuously improve digital solutions that support knowledge management, documentation and information sharing across IT Transformation initiatives. • Evaluate and pilot emerging digital technologies and automation capabilities to support continuous improvement within the IT Transformation & Governance function. • Collaborate with cross-functional stakeholders to gather requirements, test digital solutions and support the adoption of new ways of working. • Contribute to project governance by maintaining high-quality documentation, reporting and knowledge assets that support informed decision-making.

• Lead and develop an Account Management team with a focus on performance, customer orientation and continuous improvement • Develop and implement the account management strategy to increase customer retention, account growth and long-term partner success • Full responsibility for the performance of the Account Management portfolio and for achieving key KPIs such as revenue growth, customer retention and customer satisfaction • Support and develop team members through regular feedback, performance management and individual development plans • Build, optimize and standardize processes, playbooks and best practices to make Account Management efficient and scalable • Work closely with Sales, Onboarding, Retail Media, Operations and Country Heads to ensure excellent partner support • Manage the entire customer lifecycle with the goal of identifying growth opportunities, reducing churn and maximizing long-term value for our partners • Analyze market and competitive developments to identify optimization potentials and drive sustainable growth

• Design and develop scalable Microsoft Dynamics 365 Finance solutions that support our core finance processes, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets and Cash & Bank Management. • Build custom integrations, services, Data Entities, workflows and business events, enabling seamless connectivity across our enterprise systems and supporting business growth. • Drive continuous improvement by developing high-quality reports, Electronic Reporting (ER) solutions and automated financial processes while optimising system performance. • Champion engineering excellence through code reviews, mentoring, CI/CD, release management and the application of Microsoft development best practices. • Partner with Functional Consultants, Solution Architects, Business Analysts, QA Engineers and business stakeholders throughout the full software development lifecycle, from solution design through to production deployment.