• Manage payroll processing for assigned clients, ensuring transactions are completed accurately, timely, and in accordance with federal, state, and local requirements. • Review and reconcile payroll data, investigate discrepancies, and complete month-end, quarter-end, and year-end payroll activities. • Generate payroll reports and provide records, reconciliations, and supporting documentation for client audits and business needs. • Serve as a trusted advisor on payroll tax compliance, wage and hour laws, internal controls, and payroll administration best practices. • Respond to payroll-related inquiries from clients, employees, and stakeholders while providing timely and accurate resolutions. • Lead or support payroll and HRIS implementations, system upgrades, vendor coordination, and process improvement initiatives. • Serve as the primary liaison between clients and payroll technology vendors, providing end-user support and resolving system-related issues. • Identify opportunities to streamline payroll processes, improve accuracy, increase efficiency, and enhance the overall client experience. • Build and maintain strong client relationships by understanding business objectives and delivering proactive, value-added support. • Collaborate with HR Consulting and other internal teams to improve workflows, support client retention, and ensure consistent service delivery. • Maintain current knowledge of payroll regulations, technology developments, and industry best practices. • Protect confidential payroll, employee, and client information while exercising appropriate discretion and professional judgment.

• Own full-cycle U.S. and international payroll processing across multiple clients, including international payrolls managed through EOR providers • Serve as the internal payroll subject matter expert, partnering closely with HR and Accounting/Finance client leads to support payroll operations across the client portfolio • Manage payroll platforms including Gusto, Justworks, Rippling, ADP, TriNet, Deel, or similar systems • Ensure accurate processing of wages, bonuses, commissions, and deductions • Manage multi-state payroll compliance, tax filings, and year-end reporting (W-2s, 1099s) • Reconcile payroll reports, benefit invoices, and payroll-related GL accounts • Partner with accounting teams to support month-end close activities, including payroll accruals and related reporting • Support payroll-related equity compensation processing, including tax withholding and reporting for employee stock programs • Support payroll setup and termination processing for new hires and departing employees, including prorated pay, final pay, and payroll deductions • Coordinate payroll-related benefits deductions and ensure accurate employee and employer contribution processing for medical, dental, vision, and 401(k) plans • Maintain payroll procedures, internal controls, and process improvements to support scalable payroll operations

• Own end-to-end multi-state US payroll processing across multiple entities • Ensure payroll is processed accurately, compliantly, and on time • Maintain strong payroll controls through regular audits • Support global payroll operations and drive continuous improvement initiatives • Collaborate with finance, legal, and external payroll providers

• Independently manage end-to-end Payroll Time processes for assigned pay groups within Workday • Analyze time data to identify trends, risks, and opportunities for operational improvement • Create and maintain recurring and ad hoc reports to support business leaders, audits, compliance requirements, and workforce analysis • Support complex employee and manager inquiries through detailed time data analysis and issue resolution • Develop and execute testing scenarios, including user acceptance testing (UAT), system enhancements, and new feature releases • Process and validate retroactive time transactions while ensuring compliance with company policy and statutory requirements • Monitor payroll time controls, identify process risks and control gaps, and implement corrective actions • Partner with Payroll and other cross-functional teams to resolve issues and improve processes • Drive continuous process improvement initiatives by leveraging data insights, automation, AI tools, and reporting capabilities • Manage project deliverables from initiation through implementation, ensuring quality, accuracy, and timeliness • Support Workday Time module administration and contribute to system optimization efforts