• Own full-cycle U.S. and international payroll processing across multiple clients, including international payrolls managed through EOR providers • Serve as the internal payroll subject matter expert, partnering closely with HR and Accounting/Finance client leads to support payroll operations across the client portfolio • Manage payroll platforms including Gusto, Justworks, Rippling, ADP, TriNet, Deel, or similar systems • Ensure accurate processing of wages, bonuses, commissions, and deductions • Manage multi-state payroll compliance, tax filings, and year-end reporting (W-2s, 1099s) • Reconcile payroll reports, benefit invoices, and payroll-related GL accounts • Partner with accounting teams to support month-end close activities, including payroll accruals and related reporting • Support payroll-related equity compensation processing, including tax withholding and reporting for employee stock programs • Support payroll setup and termination processing for new hires and departing employees, including prorated pay, final pay, and payroll deductions • Coordinate payroll-related benefits deductions and ensure accurate employee and employer contribution processing for medical, dental, vision, and 401(k) plans • Maintain payroll procedures, internal controls, and process improvements to support scalable payroll operations

• Own end-to-end multi-state US payroll processing across multiple entities • Ensure payroll is processed accurately, compliantly, and on time • Maintain strong payroll controls through regular audits • Support global payroll operations and drive continuous improvement initiatives • Collaborate with finance, legal, and external payroll providers

• Independently manage end-to-end Payroll Time processes for assigned pay groups within Workday • Analyze time data to identify trends, risks, and opportunities for operational improvement • Create and maintain recurring and ad hoc reports to support business leaders, audits, compliance requirements, and workforce analysis • Support complex employee and manager inquiries through detailed time data analysis and issue resolution • Develop and execute testing scenarios, including user acceptance testing (UAT), system enhancements, and new feature releases • Process and validate retroactive time transactions while ensuring compliance with company policy and statutory requirements • Monitor payroll time controls, identify process risks and control gaps, and implement corrective actions • Partner with Payroll and other cross-functional teams to resolve issues and improve processes • Drive continuous process improvement initiatives by leveraging data insights, automation, AI tools, and reporting capabilities • Manage project deliverables from initiation through implementation, ensuring quality, accuracy, and timeliness • Support Workday Time module administration and contribute to system optimization efforts

• Responsible for prospecting new clients into our Payroll/HCM services realm • Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas. • Responsible for achieving minimum production requirements, including setting first time appointments, to secure a WIN • Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date. • Attend weekly team meeting and weekly one-on-one with leader • Responsible for training and coaching Senior Product Advisors (SPAs), who report to them • Provide status updates to reporting PDM • Additional responsibilities may be assigned as needed