• Create new catalogue entries (new ASINs, all EU marketplaces, via flat files and the Add Products tool) • Update titles and listing content — including the stubborn ones where Amazon rejects the change • Build, fix, and maintain variation listings — parent-child relationships, variation themes per category and marketplace • Consolidate reviews across variation families — done correctly and within Amazon's variation policy • Audit our ASINs against FBA size/pricing tiers • Flag pricing errors and anything else that looks off before it costs us money • Reinstate suppressed, flagged, or deactivated listings — diagnose fast, fix fast • Open and drive Seller Support / Seller Performance cases • Monitor Account Health proactively — policy compliance, IP complaints, listing quality alerts

Account Development Manager Location: South Jordan, UT Job Description: Canopy, Canopy HQ About Us Canopy is a fast-growing SaaS company in South Jordan, Utah building simple, efficient software for accounting firms. We are looking to revolutionize the accounting space with modern, user-friendly software for a neglected industry. Our goal is to help our clients unlock the firm they’ve always wanted with our Practice Management Suite. We place strong emphasis on delighting our customers, spotting and solving problems, and being good people along the way. Click here to see why our clients love Canopy. Interested in learning more about Canopy & the industry? Check out our blog here where you can find great information on our product features, industry news, practice management, and more! The Opportunity Account Development Managers (ADMs) are responsible for generating sales opportunities through inbound and outbound efforts including, but not limited to, customer requests, marketing-generated leads, cold calls, cold emails, social media, etc. ADMs will qualify prospective customers by identifying key decision-makers and helping them understand how they can improve their practice. ADMs will also be traveling 1 to 2 times per year to trade show events to meet face-to-face with our target market. You will learn about their businesses and discuss ways to differentiate their firms to beat out the competition and level up their processes. This position is a hybrid role in South Jordan, (M, W, F in-office). What You’ll Do: - Generate opportunities and demand through significant inbound or outbound efforts (demo requests, warm leads, cold calls, cold emails, social media, etc) - Find and qualify prospects through calls, emails, and other outbound efforts - Set proper expectations for a demonstration of Canopy - Occasionally travel to Trade Shows to promote Canopy and generate leads - Be consultative and uncover problems within a prospect’s business. What We’re Looking For: - 1+ years of demand generation, call center, or customer service experience - Driven and goal-oriented - Excellent written and verbal communication skills - You love to beat your own PRs - You're witty or funny, or not, but you connect with people quickly - You like to experiment and work smart - Highly motivated and enthusiastic about the role Why You Want to Work Here: Flexible Paid Time Off - that you’re actually encouraged to use plus 11 company holidays! Health Benefits - including Medical, Dental, and Vision and an HSA Match. Canopy covers Medical premiums at 100% for Employees only. 401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting. Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP). Paid New Parent Leave & Birthing Parent Leave - so you’re able to care for your little ones. Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage. Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians! Company Events - including monthly company-wide meetings, summer parties, and more. ERG Committees - drive initiatives around education, community outreach, recruiting, and onboarding, fostering an inclusive workplace and diverse employee engagement. Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We’ve got you covered. Our Values: We approach our work every day with a few things in mind: - Own - we own this place! We focus on outcomes, holding ourselves & each other accountable. - Win - we win by delighting our customers with the very best products and services. - Do Good - we work hard to be good people! - Embrace Curiosity & Candor - we approach everything with curiosity & we understand that candor is kindness and give the gift of feedback. - Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast. To learn more about us & our values, click here. Interviewing @ Canopy: We know application processes can be a little stressful. Here’s are the stages of a typical interview process: - Once your application is received, we will review it and get back to you if we feel like it’s a mutual fit! - 20-minute phone call with the People Team - 30-minute video or in-person interview with the Hiring Manager and a small panel of peers - 1-3 rounds of interviews depending on the role - Final Interview with department head Interview processes can vary depending on the role. The People Team will give you a role specific overview of the process during your first phone call. Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews—our hiring teams will always make sure to save time for questions at the end!

• Leading, coaching and developing a high-performing team across DACH and the Netherlands. • Setting clear objectives, supporting career development and creating a collaborative, high-performing team culture. • Driving the commercial performance of strategic partners and premium department stores across the region. • Developing and delivering annual and long-term commercial strategies that support sustainable growth. • Building and maintaining strong relationships with key retail partners while managing selected strategic accounts. • Identifying new business opportunities and expanding Jellycat's presence with premium retail partners. • Championing exceptional in-store execution, visual merchandising and customer experience in line with Jellycat's premium brand standards. • Partnering with internal teams to deliver accurate forecasting, budgeting, sales planning and operational excellence. • Using sales data and market insights to identify opportunities, monitor performance and support commercial decision-making. • Representing Jellycat across customer meetings, showrooms, market visits and industry events throughout the region.

• Program Planning: Develop comprehensive program plans for multi-channel eCommerce programs aligned to the program vision, including scope, objectives, timelines, resources, and deliverables, ensuring alignment with company goals and client expectations. • Operational Excellence: Maintain rigorous organizational standards across all workstreams by establishing clear meeting agendas, documenting actionable follow-up notes, and ensuring project management tools are accurately updated to keep daily operations and projects on track. • Team Influencing: Influence and guide cross-functional teams, providing clear direction, setting expectations, and fostering a collaborative and productive work environment. • Resource Management: Allocate resources effectively, ensuring that team members have the tools, information, and support required to execute their tasks efficiently. • Risk Management: Identify potential risks and issues early in the project lifecycle, implementing mitigation strategies and contingency plans to minimize disruptions. • Progress Tracking: Monitor program progress, track milestones, and manage changes to scope or timelines, ensuring that programs are delivered on time and within resource management guidelines. • Stakeholder Communication: Regularly communicate project status, updates, and key milestones to internal and external stakeholders, ensuring transparency and managing expectations. • Quality Assurance: Implement quality control processes to ensure the service outcome meets or exceeds client expectations and industry standards. • Process Improvement: Continuously evaluate program management processes and methodologies, identifying opportunities for improvement and implementing best practices. • Client Engagement: Collaborate with account management teams to ensure client satisfaction, KPI achievement and provide updates on program progress.