• Serve as the functional and people leader for learner academic support labs • Provide strategic direction, operational oversight, and faculty supervision • Own the vision, performance, and continuous improvement of learner labs • Supervise academic staff • Manage resources • Partner cross functionally to advance learner outcomes • Lead design, launch, evaluation, and scaling of learner lab programs • Provide direct supervision, coaching, and performance management for learner lab staff • Support hiring, onboarding, training, and professional development of learner lab faculty • Oversee scheduling and capacity planning • Ensure efficient, compliant, and learner centered operations • Present learner lab performance updates to senior leadership • Collaborate with faculty, learner success teams, and other functions

Role Description Du bist verantwortlich für den Aufbau, die Betreuung und die Weiterentwicklung unserer Non-Amazon-Marktplätze. Dazu gehören unter anderem: - Aufbau neuer Verkaufskanäle auf Marktplätzen wie OTTO, Kaufland, Netto, Fressnapf Marketplace und weiteren relevanten Plattformen - Eigenständige Recherche und Bewertung neuer Marktplatzpotenziale - Einrichtung und Optimierung von Händlerkonten - Erstellung und Pflege von Produktlistings - Optimierung von Produkttiteln, Beschreibungen, Bildern und Produktdaten - Verwaltung unseres Produktportfolios auf den jeweiligen Plattformen - Sicherstellung einer hohen Datenqualität - Analyse von Verkaufszahlen und Ableitung von Optimierungsmaßnahmen - Beobachtung von Wettbewerbern und Markttrends - Enge Zusammenarbeit mit unserem Marketing- und E-Commerce-Team Qualifications - Mehrjährige Erfahrung im Marketplace Management - Praktische Erfahrung mit Non-Amazon-Marktplätzen wie OTTO Market, Kaufland Global Marketplace oder vergleichbaren Plattformen - Erfahrung im Aufbau neuer Verkaufskanäle - Sicherer Umgang mit Produktdaten und Listing-Optimierung - Analytisches Denken sowie eine strukturierte Arbeitsweise - Eigenverantwortliches Arbeiten und hohe Zuverlässigkeit - Sehr gute Deutschkenntnisse in Wort und Schrift - Erfahrungen im Bereich Haustierbedarf oder E-Commerce sind von Vorteil, aber keine Voraussetzung. Requirements - Erfahrung mit Channel-Management-Systemen (z. B. ChannelEngine, Tradebyte, Plentymarkets, Channable oder ähnliche Lösungen) - Kenntnisse im Bereich Feed-Management - Erfahrung im Performance- und Umsatzmonitoring von Marktplätzen - Grundverständnis für SEO im E-Commerce - Erfahrung im internationalen Marketplace-Geschäft Benefits - 100 % Remote-Arbeit - Flexible Zeiteinteilung - Langfristige Zusammenarbeit auf Freelancer-Basis - Viel Eigenverantwortung - Direkter Einfluss auf den Ausbau neuer Vertriebskanäle - Kurze Entscheidungswege und schnelle Umsetzung - Zusammenarbeit mit einem engagierten E-Commerce-Team

• Develop and implement compensation strategies that align with organizational goals, including salary structures, pay ranges, incentive programs, variable bonus design and performance-based pay systems. • Design, administer, and evaluate sales variable compensation and incentive programs, including plan design, governance, communication, and return-on-investment analysis. • Conduct market pricing and salary benchmarking analyses to maintain competitive pay practices and support internal equity. • Evaluate positions and maintain job architecture, leveling, and grading frameworks to support consistent compensation decisions across functions and markets. • Ensure compensation programs comply with federal, state, and local regulations, including pay transparency, wage and hour considerations, and other applicable compensation-related requirements. • Support compensation budgeting processes by forecasting the financial impact of pay plans, annual merit cycles, promotions, and variable pay programs. • Partner with HR, Finance, senior leadership, and external vendors to provide guidance on compensation decisions, communicate pay programs, and support manager and employee understanding. • Analyze compensation data to identify trends, assess program effectiveness, develop insights, and support strategic decision-making. • Establish and maintain compensation policies, approval processes, and controls to ensure consistency, accuracy, and alignment with organizational standards. • Lead compensation projects and continuous improvement efforts and provide guidance or mentoring to team members and cross-functional partners involved in compensation administration.

• Manage Study Abroad Advisor team: coach, mentor, and ensure the success of staff, including yearly performance review and support with annual goal setting. • Support Study Abroad Advisors, ensuring they have the knowledge, tools, and strategy to meet or exceed enrollment targets. • Provide updates on progress of team towards goals using CRM, ad hoc reports, and other tools. • Organize and conduct weekly meetings with team and individual staff. • Regularly review internal processes and procedures along with results of student evaluations to ensure superior customer service throughout the application process. • Work closely with internal departments, such as Billing, Institutional Relations, Marketing, Academic Affairs, IT, and international staff to strategize efforts in recruitment, marketing, and application conversion. • Act as Enrollment department contact for key sending institutions. • Participate in special projects and strategic initiatives such as in-office visa processing and support mission-driven programs. • Manage hiring and training of new staff. • Foster an environment of positivity, growth, and development for teammates, encouraging creative thought processes. • At all times, exercise good professional judgment and consideration in promptly addressing problems and questions that arise with students, parents, and CIEE staff. • Represent CIEE with integrity, accuracy, and in the spirit of its mission. • Perform other duties as assigned