Role Description Coursera is seeking a strategic Senior Human Resources Business Partner to support the successful execution of key business priorities during a critical period of organizational integration and transformation. In this role, you will partner closely with business leaders to drive organizational effectiveness, operating model implementation, and cross-functional alignment across the organization. You will serve as a trusted advisor to leadership, ensuring people, processes, and organizational structures are aligned to support growth, efficiency, and realization of strategic objectives. The ideal candidate brings strong business acumen, change management expertise, and experience leading organizations through periods of transformation, integration, and organizational change. Responsibilities - Partner with senior leaders to drive organizational integration, transformation initiatives, and operating model implementation. - Lead people-related aspects of organizational change, including organizational design, workforce planning, change management, and team effectiveness. - Identify organizational risks, execution gaps, and capability needs, and develop solutions that improve business performance and scalability. - Drive cross-functional alignment and collaboration to ensure successful execution of strategic priorities and organizational initiatives. - Coach leaders through periods of change, helping them effectively manage communication, employee engagement, performance, and organizational effectiveness. - Partner with People Team Centers of Excellence to support talent planning, succession planning, compensation, employee engagement, and leadership development initiatives. - Use people analytics and organizational insights to inform decision-making, measure progress, and drive continuous improvement. - Champion Coursera's culture and values while helping leaders navigate ambiguity and organizational complexity. Qualifications - 10+ years of Human Resources experience, including experience as an HR Business Partner supporting senior leaders. - Experience supporting large-scale organizational transformation, integration, restructuring, or operating model changes. - Strong change management, organizational design, and workforce planning capabilities. - Proven ability to influence senior stakeholders and drive alignment across complex organizations. - Experience using data and insights to drive business and people decisions. - Excellent communication, coaching, and stakeholder management skills. Preferred Qualifications - Experience supporting post-merger integration or organizational consolidation efforts. - Experience working in high-growth, fast-paced, or rapidly evolving environments. - Strong organizational development and executive coaching expertise. - Demonstrated ability to balance strategic thinking with hands-on execution and delivery. Company Description Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Coursera partners with leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera is a Delaware public benefit corporation and a B Corp. Coursera recently combined with Udemy to create one of the world’s most comprehensive skills development platforms.

• Serve as the strategic People partner to executives and VP leaders across Commercial, Marketing, and Production Lab. • Advise senior leaders on organizational structure, role clarity, decision-making effectiveness, and team design in support of business priorities. • Partner with leaders on talent architecture and related organizational decisions that shape execution, accountability, and scale. • Lead executive-level talent reviews, succession planning, and calibration discussions to strengthen bench quality and succession depth across critical roles. • Assess talent health within assigned organizations and provide recommendations to improve critical role coverage, accelerate readiness of internal talent, and retain high-performing team members. • Coach executive and VP leaders through complex leadership, team, and talent decisions, bringing clear perspective and sound judgment to moments of consequence. • Take the lead in driving large-scale organizational change initiatives, partnering with Senior Leadership, helping them navigate impact, adoption, and leadership accountability with clarity and consistency. • Leverage advanced people analytics, business context, and organizational insight to identify emerging risks, challenge assumptions, and inform high-quality decisions. • Influence thoughtful, timely decisions on talent, structure, and leadership priorities in a fast-moving environment. • Work in close partnership with the broader People team COEs to drive organizational culture initiatives that reinforce a high-performance mindset, foster employee engagement, and promote a collaborative, inclusive environment across all levels of the organization. • Bring a high standard of ownership, discretion, urgency, and follow-through to sensitive and high-impact work.

Role Description As our Senior People Partner, you'll be the strategic partner across Product, Engineering and Operations organizations, helping build high-performing teams and enabling the business to scale. You'll be embedded in the day-to-day rhythms of the organization, bringing candor, sound judgment, and business acumen to decisions on talent, organizational design, leadership effectiveness, and change. This is a role for someone who thrives at the intersection of strategy and execution. You'll coach leaders through complex decisions, build scalable people solutions, and help shape how we leverage AI to make our teams—and our People function—more effective. - Serve as the strategic People Partner for Product, Engineering, and Operations, partnering with leaders on talent strategy, organizational design, workforce planning, and building high-performing teams. - Build trusted partnerships with leaders by bringing candor, sound judgment, and business acumen. - Embed yourself in the business by participating in planning cycles and operating rhythms, anticipating challenges before they become people problems. - Navigate employee relations matters with sound judgment, balancing business needs, risk, and the employee experience while coaching leaders to make thoughtful, principals-aligned decisions. - Build scalable People programs and operating mechanisms, using AI and automation to simplify work, improve decision-making, and increase impact. - Partner across the People function to deliver integrated solutions and build new capabilities as the organization grows and evolves. - Champion AI adoption and change management, helping leaders and teams build the skills needed to thrive in an AI-enabled workplace. - Use data and business insight to identify trends, challenge assumptions, and improve organizational effectiveness. Qualifications - 8+ years of progressive experience as a People Partner supporting Product, Engineering, Operations, or other technical organizations. - Experience partnering with leaders through high-growth, scaling, or post-merger integration, helping teams scale and navigate change. - Strong business acumen and executive presence, with the ability to influence leaders and translate business priorities into people strategy. - Demonstrated success coaching leaders through performance, organizational design, talent strategy, and complex people matters. - A builder mindset—you create scalable programs and ways of working, thrive in ambiguity, and balance strategic thinking with hands-on execution. - A genuine curiosity about AI and emerging technology, with a track record of using new tools to improve how work gets done and helping organizations adapt to new ways of working. - Thrives in fast-paced, evolving organizations where ambiguity is expected and building is part of the job. - Bachelor's degree or equivalent experience; experience in healthcare technology is a plus. Core Competencies - Knowledge & Application: Understands how Product, Engineering, and Operations teams think, prioritize, and operate — earning trust by speaking the language, not just translating HR into it. Applies deep HR business partner expertise, informed by AI and emerging-tech trends, to set the approach for how people practices show up inside a fast-moving, cross-functional client group, not just to execute existing programs. - Complexity & Problem Solving: Navigates ambiguous, high-stakes situations — org restructures, capability gaps, role evolution driven by AI — where the right answer isn't obvious, exercising independent judgment and owning outcomes that affect business performance and employee experience. Leads change rather than just supporting it, designing and executing programs that shift mindsets and build capability, with a clear point of view on the future of work and AI's role in it. - Collaboration & Interaction: Works effectively across line, middle, and senior management within a client group, and with the broader People Team. Advises managers on complex, sensitive matters, adapts communication for diverse audiences, translates between business needs and People strategy, and knows when to loop in the Head of People for executive-level partnership.

Role Description A successful DIRECTOR PEOPLE & CULTURE (P&C) will oversee and drive the strategic P&C initiatives for both our Global Operations Centers of Excellence (GOCE) and onshore teams in the Philippines. This senior leadership role is essential in ensuring that our people strategies, policies, and practices are effectively aligned across our global operations in India (Mumbai, Bangalore) and the Philippines. You will lead the development, refinement, and execution of policies, talent management frameworks, and integration strategies that reflect the evolving needs of a global workforce. A strong focus will be placed on refining policies for local and onshore teams, integrating acquisitions, and fostering a unified, high-performance culture. Responsibilities - Policy Development and Refinement: - Lead the development and continuous refinement of people related policies, ensuring they cater to both our GOCE and onshore operations, with a focus on scalability, inclusivity, and alignment with global standards. - Align local policies with global strategies and practices from Mumbai and Bangalore, ensuring consistency in approach while addressing local nuances and business needs. - Review and optimise existing policies for effectiveness, compliance, and cultural relevance, continuously adapting to the changing needs of the business. - Strategic Leadership Across GOCE & Onshore Teams: - Provide senior leadership for P&C across both offshore GOC and onshore teams, ensuring all strategies, policies, and initiatives are harmonised and consistently executed. - Partner with senior leadership teams across regions to develop and implement strategies that drive employee engagement, retention, and organisational growth. - Lead cultural transformation efforts, fostering collaboration between onshore and offshore teams, and creating an integrated organisational culture that supports the business goals. - Acquisition Integration: - Spearhead the integration of an acquired company into our Philippines operations, ensuring smooth transitions for both offshore and onshore teams. - Drive the people integration strategy across different cultural contexts, aligning acquired company cultures with company values and operational frameworks. - Lead cross functional teams to ensure successful integration of talent, benefits, and systems across all business units, with a focus on both GOC and onshore teams. - Employee Engagement & Experience: - Champion employee engagement initiatives across the Philippines, developing programs that drive positive employee experiences and high levels of performance across both GOC and onshore teams. - Design and implement talent management frameworks that cater to both operational and leadership talent, including performance management, career development, and succession planning. - Encourage a culture of open communication, feedback, and continuous learning, promoting an inclusive and high-performance work environment. - Compliance and Risk Management: - Ensure that all HR practices are in full compliance with local laws and global standards, mitigating risks and ensuring consistency across the GOC and onshore teams. - Advise leadership on relevant labor regulations, guiding the company on appropriate practices to minimise legal and operational risks. - Proactively monitor and address risks related to workforce dynamics, compensation practices, and organisational design. - Cross-Regional Collaboration & Stakeholder Management: - Foster strong, productive relationships with leadership teams in Mumbai, Bangalore, and the Philippines to ensure alignment on global and local people strategies. - Work closely with senior leaders to provide advice on organisational design, workforce planning, leadership development, and talent management. - Serve as the trusted advisor to the leadership team on all aspects of P&C, balancing the needs of both GOC and onshore operations to achieve organisational goals. - Team Leadership and Development: - Lead and mentor the P&C team in the Philippines, ensuring that team members are equipped with the tools, resources, and support necessary to execute strategic initiatives. - Build a high-performing, collaborative team with a focus on talent development, succession planning, and enhancing P&C capabilities across the organisation. Qualifications - Minimum of 10-15 years of experience in People & Culture leadership, with at least 5 years in a senior management role overseeing large scale, multi-location teams (both onshore and offshore). - Proven track record of policy development and refinement, particularly in a diverse, multi-geography environment. - Extensive experience in acquisition integration, particularly in harmonising people, culture, and processes across different regions and business units. - In depth knowledge of local labor laws and HR best practices in the Philippines, with expertise in aligning these with global frameworks. - Prior experience in managing P&C in both Global Operations Centers (GOC) and onshore teams, especially in tech, BPO, or large-scale service environments. Requirements - Strategic mindset with the ability to drive alignment across onshore and offshore teams, balancing global strategies with local needs. - Strong leadership and influencing skills to engage with cross functional teams across different cultures and business units. - Expertise in talent management, employee engagement, and performance optimisation for large scale, diverse teams. - Exceptional ability to navigate complex acquisition integration challenges, managing both operational and cultural aspects. - Deep understanding of HR analytics and the ability to use data driven insights to shape people strategies. - Master’s degree or HR certifications is highly preferred. Preferred Qualifications - Fluency in English and Filipino, with knowledge of regional languages being an advantage. - Change management expertise, particularly in organisations undergoing growth, transformation, or acquisition integration. Benefits - Competitive Salary Package - HMO Benefits - Free mental health consultation - Remote work set up