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Jitterbit

Award-winning low-code automation solutions and services to accelerate the digital journey. Work happier, not harder.

Director, Web & Digital Strategy

Location

United States

Posted

18 hours ago

Salary

$170K - $190K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglishWordPress

Job Description

Director, Web & Digital Strategy

Jitterbit

• Oversee the overall strategy for web and related digital properties, particularly for key audiences including customers, prospects, partners, etc. • Implement strategies to map and grow key web KPIs, including traffic, sessions, lead conversion, SEO, AIO/GEO, etc. • Collaborate cross-functionally with internal leaders across sales, product, support and engineering teams • Manage multiple and/or concurrent creative, web and digital agencies • Drive web strategies as it relates to marketing campaigns, business announcements, product launches, competitive takeouts, etc. • Have overall responsibility of the website’s content, presentation and usability in addition to overall administration of content management system (CMS) processes and technology • Manage project-planning processes (e.g., timelines, sprint planning, milestone tracking) in an agile environment or similar • Ability to do some light hands-on development and content entry within the CMS

Job Requirements

  • Bachelor’s degree in a related field
  • 10-plus years of proven success in owning web strategy within corporate or high-tech environments
  • Excellent leadership, organizational and strategic planning skills
  • Demonstrated understanding of web-related usability and accessibility standards
  • Proven experience of web technologies, standards, tools, services and applications
  • Experience soliciting user, customer (installed base), partner and industry feedback
  • Awareness of legislative requirements (e.g., Disability Discrimination, Data Protection, GDPR, CCPA/CIPA, and Freedom of Information)
  • Proven understanding of federated search capabilities across multiple content sources
  • Experience with analytical methods for data collection, analysis and application of results for the purpose of measuring and reporting business KPIs
  • Strong cross-group communication and negotiation skills
  • Strong knowledge in the areas of web localization and accessibility
  • Detail-oriented and results-driven with a track record of managing large-scale projects to completion on time
  • Ability to implement change management and communication plans
  • Excellent written and verbal communication skills
  • Experience and comfort presenting to senior and extended leadership teams
  • Experience in working with agile processes, tools and teams
  • Experience with WordPress or similar CMS platforms
  • Experience with Figma a plus
  • Experience in SaaS, AI, tech and B2B a plus

Benefits

  • Career development and mentorship
  • A flexible, remote-friendly company with personality and heart

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