TEKsystems logo
TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

IT Helpdesk Specialist

Location

United States

Posted

1 day ago

Salary

$20 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

IT Helpdesk Specialist

TEKsystems

Role Description A Child Learning Education Company is hiring a 100% Remote Tier 1 IT Helpdesk Technician to join the team for a great opportunity! - Will be supporting the App Support Team to assist with Password Resets and Workday. - Collaborative – working with the customer they are supporting and the business partner so lots of communication. - The queues that this team takes are incoming calls for ticket ques, password resets in active directory and some proprietary software for biller and family management in the centers. - This person will be the primary source of technology assistance. - Calls include - Password resets, network troubleshooting, anything all the way up to computer replacement. - Utilize ServiceNow. Qualifications - Must be open for any 8 hour shift between 5am to 5pm PST (8am to 8pm EST) - 1-2+ years of previous tier 1 level helpdesk experience - A+ or Google IT Certificate is a plus - ServiceNow & Active Directory experience is preferred - Previous remote experience is preferred - Experience working in a collaborative environment in a diverse group of people - Must have a high school diploma or equivalent Requirements - This is a Contract position based out of Louisville, KY. - The pay range for this position is $20.00 - $20.00/hr. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline This position is anticipated to close on Jul 23, 2026.

Related Categories

Related Job Pages

More IT Support Jobs

The Formula Consulting logo

IT Project Manager, KI, Microsoft, SAP

The Formula Consulting

Personalberatung Berlin. Personalvermittlung von IT-Profis. 📞 03052105983

IT Support1 day ago
Full TimeRemoteTeam 1-10Since 2023H1B No Sponsor

• Du leitest und koordinierst IT-Projekte, von der Planung bis zum Roll-Out. • Du optimierst die IT-Landschaft mit Fokus auf SAP und Microsoft Fabric. • Du betreibst aktives Risiko- und Stakeholdermanagement und wendest dabei gängige Projektmanagementmethoden an. • Du überprüfst die Sicherstellung von Qualität, Zielerreichung und reibungsloser Übergabe an die Nutzer:innen. • Du hilfst der fachlichen Leitung bei der Vorbereitung und Durchführung von Schulungen für die neu implementieren Tools.

Germany
€60K - €85K / year
Dentsu International logo

Enterprise Architect

Dentsu International

Headquartered in London, England, United Kingdom, Dentsu International is a marketing services group focused on the digital economy. The group is made up of nin

IT Support1 day ago

• Own the technical strategy and reference architecture for assigned accounts or practice areas, spanning Adobe Experience Cloud (AEC) components including Experience Platform, Real-Time CDP, Journey Optimizer, Content Management, GenStudio, and Analytics • Lead discovery and assessment workshops to understand client business drivers, technical constraints, current-state platforms, data maturity, and content operation challenges; define target-state architectures that incorporate generative AI opportunities • Design scalable, resilient solutions that balance functionality, performance, cost, and time-to-market; document architectural decisions and trade-offs clearly, including AI readiness and governance considerations • Establish data governance, identity resolution, activation, personalization, and measurement frameworks tailored to client maturity and business objectives; assess opportunities for AI-driven decisioning and predictive insights • Advise on platform selection, technology roadmapping, and make/buy decisions within the Adobe ecosystem and broader martech/data stack; include evaluation of GenStudio and Firefly capabilities for content workflows • Maintain expert-level working knowledge of Adobe GenStudio for enterprise content creation, brand asset management, and workflow automation; understand content moderation, version control, and rights management • Stay current on new generative and predictive AI capabilities across Adobe's roadmap and emerging third party AI tools; evaluate integration opportunities and competitive positioning • Engage directly with client technology stakeholders and C-suite to frame technical strategy—including AI opportunity and risk—in business terms

Texas
$113K - $132.5K / year
BPM LLP logo

Assurance Manager – Audit Manager

BPM LLP

We are committed to the success of our clients and our people. #BecausePeopleMatter

IT Support1 day ago
Full TimeRemoteTeam 501-1,000H1B Sponsor

• Oversee multiple engagements and resolve all legal, regulatory, and accounting issues that arise during the audit engagement. • Supervise and manage services to our clients, which include preparation of audit strategy and business plans, setting engagement budgets, scheduling audits, selecting staff and assigning workloads, and financial reporting. • Develop and maintain client relationships, driving client satisfaction. • Research, understand and apply complex accounting concepts and auditing procedures. • Develop, motivate and mentor staff by providing training, regular feedback and career guidance while fostering a team environment. • Draft and assist in the delivery of proposals for engagements by knowing the range of firm services. • Champion sustainable workplace practices by supporting remote-first operations, promoting paperless workflows through digital collaboration tools, participating in recycling initiatives to minimize paper use, and consistently demonstrate alignment with BPM’s values. • Demonstrate advanced knowledge of U.S. accounting standards (GAAP), regulatory frameworks, and compliance requirements. • Manage complex engagements involving multi-jurisdictional financial reporting, U.S. tax law, and international business practices. • Advise clients on U.S. specific regulatory changes, risk management, and industry best practices, ensuring compliance across diverse markets. • Coordinate with cross-functional teams to address the unique challenges of servicing U.S.-based clients, including higher volume, complexity, and risk exposure.

Canada
$130K - $160K / year
Concurrent Technologies Corporation logo

Lead Program Analyst – IT Project Manager

Concurrent Technologies Corporation

Going above and beyond to create innovative, full lifecycle solutions. We make the world safer and more productive.

IT Support1 day ago
Full TimeRemoteTeam 201-500Since 1987H1B No Sponsor

• Lead the entire project lifecycle, from initiation and planning to execution, monitoring, and closing. • Define project scope, objectives, and resource allocation in collaboration with business stakeholders and technical teams. • Develop and manage comprehensive project plans, including timelines, milestones, and deliverables. • Proactively identify and mitigate project risks and issues. • Manage project budgets, tracking expenses and ensuring all financial targets are met. • Facilitate regular meetings and communicate progress, risks, and changes to stakeholders. • Provide guidance and mentorship to other project managers and team members. • Gather and synthesize business project requirements into actionable project tasks and deliverables. • Drive continuous improvement in project delivery processes and practices. • Ensure all project deliverables adhere to organizational policies, governance procedures, and quality standards.

Pennsylvania