• Provides advice and consultation to support positive associate relations strategy • Investigation of associate open door concerns • Consultation with cross functional partners to bring resolution to associates’ questions/concerns • Interpretation of company policies for management • Assisting management to address associate performance issues • Counseling management regarding their responsibilities • Supporting compliance efforts and coaching on changes in relevant laws/regulations • Making recommendations for policy changes or enhancements based on experience with prior situations

• Develop a thorough understanding of Pet Food Expert’s brands & products, market conditions, and retailer strategies to maximize selling efforts. • Achieve Pet Food Experts territory sales objectives by building sustainable, profitable sales growth through successful execution of Vendor Development category/brand strategies and programs with Key Retailers. • Formulate and execute business strategies tailored to Key Retailers, leveraging analytical tools to assess market dynamics and pinpoint primary growth avenues. • Foster robust business alliances with Key Retailers, Vendor Partners, and influential figures within the community to secure market dominance. • Work collaboratively with peers, and Vendor Partners to develop to cultivate sustainable retailer partnerships and drive sales expansion. • Foster commitment to Pet Food Experts brands/products to develop Retailer supporters/champions within the territory to deliver territory sales objectives. • Coordinate data-driven sales plans utilizing data tools, and collaborate with RSM, Vendor Partners, and peers to ensure successful execution. • Implement Vendor Development initiatives to stimulate new sales by prioritizing customers, optimizing call routing and planning, adhering to in-store protocols, and establishing efficient follow-up processes. • Maintain meticulous records of contacts and interactions utilizing HubSpot. • Enhance expertise in industry trends, brand/product knowledge, and competitive landscape.

Role Description The National Account Manager, Central will be a key member of the Chosen Foods sales organization, responsible for developing and managing strategic national and regional grocery accounts across the Central U.S. This role will drive profitable growth by building strong customer relationships, leading account planning, managing broker and distributor partnerships, and executing sales strategies that support Chosen Foods’ revenue, distribution, and market share objectives. - Develop and execute strategic account plans for assigned Central U.S. national and regional grocery customers to deliver profitable revenue, distribution, market share, and trade investment growth. - Own customer relationships, business reviews, promotional planning, new item launches, merchandising priorities, and retail execution for assigned accounts. - Lead broker and distributor partners by setting priorities, monitoring performance, and driving accountability against sales targets, execution standards, and company objectives. - Build annual forecasts, manage promotional calendars, and track performance against sales, volume, profit, fill rate, distribution, forecast accuracy, and trade spend goals. - Negotiate customer programs, promotional plans, pricing, and distributor agreements that support mutually beneficial growth and profitability. - Analyze internal, customer, category, and market data to identify risks, opportunities, white-space potential, and corrective actions. - Partner cross-functionally with marketing, category management, operations, finance, and customer service to align plans, resolve issues, and deliver company objectives. - Stay current on retailer strategies, competitive activity, category trends, supply and demand dynamics, and economic indicators to inform account decisions. Qualifications - Bachelor’s degree in Business, Marketing, Sales, or related field preferred. - 6+ years of progressive CPG sales experience with national and/or regional grocery customers, ideally in food, natural, or better-for-you brands. - Strong commercial and financial acumen with experience in account planning, trade strategy, forecasting, pricing, promotional effectiveness, and P&L management. - Demonstrated success influencing buyers, brokers, distributors, and internal stakeholders through clear communication, negotiation, and presentation skills. - Analytical mindset with the ability to turn sales, category, retailer, and syndicated data into insights, recommendations, and business decisions. - Highly collaborative, organized, and accountable, with the ability to manage multiple priorities in a fast-paced, growth-oriented environment. - Proficiency in Microsoft Office and sales planning, forecasting, trade management, and retailer reporting tools. - Ability to travel up to 40%; must reside in the Central Time Zone near a major airport. Benefits - Salary range: $125,000-$145,000 based on experience, skills, and qualification. - Eligible for performance-based bonus. - Comprehensive medical, dental, and vision insurance options. - 401(k) retirement plan, subject to plan terms. - Paid time off, company holidays, and other paid leave programs, as applicable.

• Own Syndio's strategic partnership ecosystem across technology platforms, consulting firms, global systems integrators, and service providers, from origination to launch. • Develop executive relationships that create long-term strategic value, not simply partner agreements. • Create joint business plans with measurable objectives around pipeline, revenue, customer success, and market expansion. • Develop repeatable co-sell motions that engage partners early in the sales cycle and improve enterprise win rates. • Partner with Sales leadership to embed partners into account planning, executive relationships, and strategic pursuits. • Work with Marketing and Product Marketing to develop joint messaging, solution briefs, case studies, webinars, customer stories, executive events, and campaign assets. • Equip Syndio and partner sales teams with the tools, messaging, and confidence to tell a consistent joint value proposition. • In partnership with Syndio's Marketing team, develop scalable partner enablement that allows strategic partners to confidently represent Syndio in the market. • Ensure consulting and implementation partners understand how Decision Intelligence for Pay fits into broader HR transformation initiatives. • Create operating rhythms including executive business reviews, quarterly planning, enablement sessions, and partner communications. • Serve as the connective tissue across Partnerships, Sales, Marketing, Product, Customer Success, Services, Legal, and Finance, to translate partner feedback into product opportunities, marketing priorities, and sales motions. • Identify friction across the partner lifecycle and help drive operational improvements. • Represent the voice of the partner ecosystem inside Syndio and represent Syndio externally with senior partner leaders. • Establish clear metrics for partner health and business impact. • Track partner-sourced pipeline, partner-influenced revenue, executive engagement, enablement adoption, and joint customer success. • Evaluate which partnerships deserve additional investment and where Syndio should expand its ecosystem. • Refine the partnership strategy based on market opportunity, customer demand, and business results.