Empowering Whole Person Health With Compassion and Innovation
HR Service Center Rep I
Location
Texas
Posted
9 hours ago
Salary
$17 - $28 / hour
Seniority
Junior
Job Description
HR Service Center Rep I
Health Care Service Corporation
• Provide timely and accurate service to customers (primarily active employees) • Assist in processing HR documents, i.e. benefit, salary, and status changes • Provide information on a wide range of human resources programs and services (via phone, chat, AskHR cases) • Expedite referral of complex issues and sensitive inquiries to the appropriate area for resolution including, but not limited to, benefits, leaves of absence, payroll, HR policy, training, and work-life programs
Job Requirements
- High School diploma or GED
- 9 months customer services or administrative support experience in a corporate environment
- 6 months experience utilizing Office software packages, i.e., Word, Excel, PowerPoint, etc.
- 10-key calculator experience and an aptitude for math
- Experience utilizing email
- Service oriented and has a desire to assist the customer
- Clear and concise verbal and written communication skills
- High degree of confidentiality
- Organized and detail-oriented
- Team player in a high-paced team environment
- Ability to handle high stress and high volume situations where time is of the essence
- Experience using Workday (preferred)
Benefits
- health insurance
- 401(k) savings plan
- pension plan
- paid time off
- paid parental leave
- disability insurance
- supplemental life insurance
- employee assistance program
- paid holidays
- tuition reimbursement
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