• Serving as a trusted resource for Core Leaders and Caregivers who face employee relations matters • Ensuring consistent approaches to positive employee and labor relations • Compliance with HR policies, regulatory and policy requirements and standards • Conducting investigations and recommendations for workplace environment improvement • Employee relations research, identifying trends and patterns and need for critical intervention • Labor relations research, dispute alternatives and policy development • Effective recordkeeping and data integrity • Maintaining HR metrics and dashboards and reports to other HR professionals

• Assist with new hire onboarding documentation, ensuring all required forms are completed accurately and on time • Process employment eligibility verifications through the E-Verify system in compliance with federal requirements • Maintain organized onboarding records and follow up on any missing or incomplete documentation • Maintain accurate and up-to-date employee records within HR information systems (HRIS) • Support the HR team in maintaining both digital and physical personnel files in an organized and compliant manner • Assist with HR reporting and conduct periodic data audits to identify and correct inaccuracies • Support the team with maintaining spreadsheets, tracking tools, and other administrative HR systems • Assist with benefit enrollment processing and ensure all related documentation is complete and accurately filed • Provide basic benefits information to employees and direct them to the appropriate resources or contacts for more detailed guidance • Maintain benefits records and support updates and changes in HR systems as they occur • Assist the HR team in compiling documentation and preparing responses to unemployment insurance claims • Track claim deadlines and maintain organized records to ensure timely and accurate responses are submitted • Post approved job openings on job boards and company career sites accurately and in a timely manner • Monitor active job postings and assist with updates or removals as positions are filled or requirements change • Organize incoming applications and maintain accurate records in the applicant tracking system • Assist with preparing HR forms, letters, and other documentation as directed by the HR team • Support general HR administrative tasks and special projects as needed • Respond to routine internal inquiries and route more complex matters to the appropriate HR team member

Role Description We are currently expanding and looking to add a motivated individual to our HR Department. - Support in the development and administrating base and variable compensation programs for multiple geographical locations. - Improve the effectiveness of compensation policies, procedures, and practices. - Provide on-going coaching through the annual Performance Management Review process and KPI/goal setting. - Recommend and implement development solutions that align with the Corporate business approach and HR strategies and objectives. - Provide support in creating, reviewing, and analyzing annual merit increase data, respective matrix charts, to align with corporate policies. - Manage the execution and administration of the organization's compensation policies, including pay for performance and incentive programs. - Manage day-to-day compensation activities, including benchmarking, salary banding allocation, bonus agreements, survey participation, job evaluation, market competitiveness analysis, and specific ad hoc requests from management. - Deliver analytical analysis on internal compensation to make recommendations that influence business decisions. - Provide advice and coaching on performance management issues. - Partner with different stakeholders as necessary to address performance gaps and facilitate discussions to assess appropriate action. - Provide coaching to managers on all aspects of performance including creation of continuous feedback mechanisms and improving performance. Qualifications - 2+ years of experience in Human Resources. - Mandatory Workday knowledge. - Excellent numerical sense and data-analytical capabilities with strong communication and influencing skills. - Workday integration experience (preferred). - Experience with incentive programs, short- and long-term incentive plans is considered an asset. - Ability to work independently, as well as part of a team. - Excellent time management skills – ability to multi-task, plan, organize and prioritize work. - Ability to prepare reports and present findings. - Ability to maintain a high level of confidentiality. Requirements - Fluent English is a must. - Morning shift: 8:00 am to 3:00 pm. - Remote job. Benefits - We invest time and support in you to provide the room to learn, grow and work your way up. - An entrepreneurially minded organization where you’ll be given support and room to develop your own strategies.

DSHS ESA CSD Public Benefits Specialist 4 Salary $56,952.00 - $76,608.00 Annually Location Multiple Locations Statewide, WA Job Type Full Time - Permanent Remote Employment Flexible/Hybrid Elevate your career in a lead role that truly makes a difference! The Economic Services Administration (ESA), Community Services Division, has an opportunity as a Public Benefit Specialist 4 (PBS4) to join our team at our Customer Service Contact Centers, Specialized Medical Unit. As a Lead worker, you're expected to possess a high level of proficiency in all public benefit programs, especially, all Medical programs. Responsible to audit, coach, train and guide lower-level Public Benefits Specialists. If you are an experienced professional ready to lead, mentor, and ensure the quality of public assistance services, this role offers the opportunity to make a lasting impact within the Community Services Division. Some of what youll do: - Assigns work to Public Benefits Specialist staff who process cash, medical, and/or food benefits. - Audits/reviews 100% of all cases that have met their Spenddown prior to approval. Conducts ongoing audits for new and experienced staff. Establishes reports and recommendations to supervisor on staff progress. - Performs more complex duties in relation to establishing financial eligibility, rule interpretation, planning, and procedural development. - Reviews cases and independently analyzes case actions for accuracy. Contacts staff, agencies and the community as necessary for clarifying information. - Uses basic understanding of the administrative hearing process to review cases and to help decide if a hearing request can be settled prior to submission and assures appropriate action is taken. - Assists customers with the process of applying for Apple Healthcare by entering information into the Health Plan Finder (HPF) system on behalf of the clients. - Investigates and resolves customer complaints. Reviews and coordinates resolution of case errors. Identifies and reports performance gaps. Works independently or with others to identify and carry out creative solutions to performance issues. - Obtain and review necessary data, documentation and verification for Federal or State assistance as it relates to the individual's specific circumstance. What were looking for: - Knowledgeable in Medical Eligibility as well as the Spenddown program and knowledge of Washington Administrative Code (WAC), policies, and procedures used to determine eligibility for Community Services Division programs. - Proficiency using computer systems and applications to process cases, research information, and make accurate eligibility decisions. - Ability to analyze and interpret complex data from multiple sources to ensure accurate and timely case actions. - Strong interpersonal and customer service skills, with the ability to interact professionally and respectfully with clients, coworkers, and community partners. - Ability to independently prioritize and manage a high-volume workload while meeting established deadlines. - Resilience and professionalism when working in high-pressure situations and handling challenging customer interactions. - Flexibility to adapt to changing priorities and effectively manage multiple assignments in a fast-paced environment while meeting performance expectations. Who should apply? - Professionals with 12 months of experience as a Public Benefits Specialist 3. OR - A Bachelor's degree or higher AND twelve months of experience as a Public Benefits Specialist 2 determining eligibility for public assistance or long-term care services. OR - 5 years of combined higher education and/or equivalent experience may substitute for degree and PBS work experience requirements. Total must include at least one year's equivalent work experience. Examples of equivalent experience include but are not limited to: - Providing eligibility for services or direct customer service serving historically marginalized communities - Experience examining/processing loan applications - Medical insurance or rehabilitation claims - Unemployment insurance claims - Providing staff support in financial eligibility determination, or in a job analyzing, verifying, and evaluating financial data and information AND - Satisfactory completion of the agency's Public Benefits Specialist Training Program.