Role Description The Compensation Manager is responsible for designing, implementing, and managing compensation programs that are equitable, competitive, and aligned with business objectives. This role leads compensation strategies with heavy emphasis on variable compensation bonus design/management for a national sales organization and oversees salary structures, incentive plans, variable pay programs, and job evaluation processes across multiple markets. The Compensation Manager partners closely with HR, Finance, Sales, and Operations leadership to support pay decisions, drive market competitiveness, maintain internal equity, and ensure compliance with applicable laws and company policies. This position plays a critical role in supporting organizational performance by developing compensation programs that motivate employees, reinforce business strategy, and promote fair and sustainable pay practices. Qualifications - Bachelor’s degree in human resources, Business, Finance, Accounting, Economics, or a related field required; Master’s degree preferred. - Preferred Certifications: Certified Compensation Professional (CCP) preferred; SHRMSCP/SHRM-CP, SPHR/PHR, or similar compensation or human resources certification also valued. - 10–15 years of progressive compensation experience, including expertise in sales or service compensation design, variable comp, total rewards, HR operations, or management consulting. - Heavy emphasis on variable compensation design/management for National Sales Teams. - Strong knowledge of compensation principles, job evaluation, market pricing, salary structures, incentive plan design, and compensation-related analytics. - Experience with HRIS, payroll, and compensation systems such as ADP, or similar platforms preferred; advanced proficiency with compensation modeling, data analysis, and spreadsheet tools strongly desired. - Demonstrated ability to interpret data, identify trends, and translate findings into practical recommendations for business leaders. - Excellent communication, relationship-building, and stakeholder management skills, with the ability to influence and partner effectively at all levels of the organization. - Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment. - Working knowledge of federal, state, and local compensation-related regulations, including pay equity, wage and hour, and pay transparency requirements. - Demonstrated ability to maintain strict confidentiality and professionalism when handling sensitive employee, organizational, and compensation data. - Ability to work independently in a remote environment while managing deadlines, stakeholder expectations, and competing priorities. Requirements - Develop and implement compensation strategies that align with organizational goals, including salary structures, pay ranges, incentive programs, variable bonus design and performance-based pay systems. - Design, administer, and evaluate sales variable compensation and incentive programs, including plan design, governance, communication, and return-on-investment analysis. - Conduct market pricing and salary benchmarking analyses to maintain competitive pay practices and support internal equity. - Evaluate positions and maintain job architecture, leveling, and grading frameworks to support consistent compensation decisions across functions and markets. - Ensure compensation programs comply with federal, state, and local regulations, including pay transparency, wage and hour considerations, and other applicable compensation-related requirements. - Support compensation budgeting processes by forecasting the financial impact of pay plans, annual merit cycles, promotions, and variable pay programs. - Partner with HR, Finance, senior leadership, and external vendors to provide guidance on compensation decisions, communicate pay programs, and support manager and employee understanding. - Analyze compensation data to identify trends, assess program effectiveness, develop insights, and support strategic decision-making. - Establish and maintain compensation policies, approval processes, and controls to ensure consistency, accuracy, and alignment with organizational standards. - Lead compensation projects and continuous improvement efforts and provide guidance or mentoring to team members and cross-functional partners involved in compensation administration. Benefits - Annual Salary Range: $123,750 - $150,000 per year. - Merit increases. - Paid holidays. - Paid Time Off. - Medical, dental, and vision benefits. - Short- and long-term disability benefits. - 401(k) + match. - Life insurance.

• Lead and manage the AMER and WW EDS Order Management teams to ensure timely and accurate processing of customer orders • Regularly communicate with the teams to provide updates, gather feedback, and drive continuous improvement • Collaborate with IT support to resolve system issues and participate in user acceptance testing (UAT) • Liaise with internal stakeholders to manage and resolve operational challenges • Ensure standardization of order management processes across regions and coordinate with global teams for consistency • Document and streamline workflows to enhance efficiency and reduce errors • Support teams in achieving performance goals and KPIs • Make strategic decisions and allocate resources effectively to meet business objectives

• Lead, coach, and develop a team of diversely experienced Project Managers and Project Coordinators. • Establish career ladders, development plans, succession planning, and performance expectations. • Conduct regular performance reviews, coaching sessions, and calibration exercises. • Drive accountability through measurable team goals and operational KPIs. • Lead hiring, onboarding, workforce planning, and organizational design. • Foster a culture of ownership, execution excellence, collaboration, and continuous improvement. • Establish and drive metrics on portfolio-level health across schedule, delivery quality, customer satisfaction, utilization, and financial performance utilizing the TBE preferred PPM platform. • Ensure projects are appropriately staffed and balanced across PM levels. • Establish operating rhythms for project reviews, escalation management, and decision-making. • Define portfolio reporting and visibility into project status, risks, capacity, and forecasts. • Serve as escalation point for delivery issues and customer concerns. • Partner with PMs to resolve complex execution blockers. • Ensure delivery teams maintain exceptional customer engagement throughout project lifecycle. • Support executive customer relationships and participate in strategic customer discussions where required. • Drive consistency in customer communications, project governance, and delivery standards. • Identify opportunities to expand services and strengthen account health in partnership with Sales. • Represent customer priorities as the voice of the customer to Product and Operations leadership to enable a feedback loop. • Develop and maintain PM standards, workflows, templates, and governance frameworks. • Improve project lifecycle processes from intake through closeout. • Establish quality controls across project setup, reporting, change management, documentation, and customer deliverables. • Partner with Operations and Product teams to identify automation opportunities and reduce operational burden. • Drive implementation and adoption of delivery tooling and systems. • Align delivery strategy with product roadmap, Data Operations, Capture Technology, and Customer Success initiatives. • Coordinate execution priorities across functions and remove organizational friction. • Support deployment of new products, workflows, and service offerings. • Lead retrospectives and institutionalize lessons learned. • Support annual planning, forecasting, and budget development. • Monitor team utilization, delivery capacity, and hiring needs. • Define operational metrics and dashboards to improve predictability and execution. • Contribute to organizational strategy and long-term scaling initiatives.

• Coordinate and prioritize gathering and processing of licensing documentation for agents • Maintain knowledge of carrier appointment and contracting requirements • Build relationships with internal and external partners • Consult with advisors on best practices related to contracting and commission payouts