Regional Director, Rare Cardiac

DirectorDirectorFull TimeRemoteLeadTeam 10,001+Since 1849H1B SponsorCompany SiteLinkedIn

Location

New York

Posted

6 hours ago

Salary

$189.2K - $315.4K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

Regional Director, Rare Cardiac

Pfizer

• Serve as the direct supervisor for all regional ACMs • Direct and oversee ACM execution as field-based access leaders • Set and enforce performance expectations aligned to national KPIs • Conduct regular field rides, call coaching, performance reviews, and individual development conversations • Lead hiring, onboarding, and performance management for the regional ACM team • Ensure all ACM activity is conducted consistently with Pfizer's mission, compliance standards • Manage regional budget, including headcount planning, travel spend, and program resources • Coach and hold ACMs accountable for end-to-end patient journey leadership • Monitor and address friction points in the patient access journey • Serve as an escalation resource for complex patient access cases within the region • Champion the approved consent enrollment model and support continuous improvement in enrollment efficiency • Build and sustain team-level reimbursement expertise across regional payer landscape • Establish standards for compliant HCP and office staff education • Lead regional account-level access strategy • Serve as the regional access leadership point of coordination across Brand and other stakeholders • Track, interpret, and report regional performance metrics

Job Requirements

  • Bachelor's degree required; advanced degree (MBA, MPH, PharmD) preferred
  • Minimum 10 years of experience in pharmaceutical field operations, patient services, reimbursement, or access/hub management
  • Minimum 3–5+ years of people management experience leading, coaching, or developing field-based access, reimbursement, patient services, hub-facing, or customer-facing teams
  • Direct experience with specialty pharmacy, hub programs, or patient support services in a regulated environment
  • Strong working knowledge of the access and reimbursement landscape, including benefits investigation, prior authorization, step edits, appeals, payer policy, coverage pathways, specialty pharmacy fulfillment, and insurance coverage processes
  • Working knowledge of medical and pharmacy billing including CPT, HCPCS/J-codes, ICD-10, NDC, Medicare Part B buy-and-bill, specialty pharmacy processes, and payer-specific coverage criteria relevant to Rare Cardiac/specialty products
  • Proven ability to build reimbursement subject matter expertise across a team and translate payer policy, patient access data, and field insights into regional action plans
  • Demonstrated ability to lead through influence across cross-functional teams
  • Demonstrated ability to manage a large geographic territory and travel 50–60% of the time. Valid US driver’s license and driving record in compliance with company standards.
  • Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.

Benefits

  • 401(k) plan with Pfizer Matching Contributions
  • Additional Pfizer Retirement Savings Contribution
  • Paid vacation
  • Holiday and personal days
  • Paid caregiver/parental and medical leave
  • Health benefits including medical, prescription drug, dental and vision coverage

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