Regional Director, Rare Cardiac
Location
New York
Posted
6 hours ago
Salary
$189.2K - $315.4K / year
Seniority
Lead
Job Description
Regional Director, Rare Cardiac
Pfizer
• Serve as the direct supervisor for all regional ACMs • Direct and oversee ACM execution as field-based access leaders • Set and enforce performance expectations aligned to national KPIs • Conduct regular field rides, call coaching, performance reviews, and individual development conversations • Lead hiring, onboarding, and performance management for the regional ACM team • Ensure all ACM activity is conducted consistently with Pfizer's mission, compliance standards • Manage regional budget, including headcount planning, travel spend, and program resources • Coach and hold ACMs accountable for end-to-end patient journey leadership • Monitor and address friction points in the patient access journey • Serve as an escalation resource for complex patient access cases within the region • Champion the approved consent enrollment model and support continuous improvement in enrollment efficiency • Build and sustain team-level reimbursement expertise across regional payer landscape • Establish standards for compliant HCP and office staff education • Lead regional account-level access strategy • Serve as the regional access leadership point of coordination across Brand and other stakeholders • Track, interpret, and report regional performance metrics
Job Requirements
- Bachelor's degree required; advanced degree (MBA, MPH, PharmD) preferred
- Minimum 10 years of experience in pharmaceutical field operations, patient services, reimbursement, or access/hub management
- Minimum 3–5+ years of people management experience leading, coaching, or developing field-based access, reimbursement, patient services, hub-facing, or customer-facing teams
- Direct experience with specialty pharmacy, hub programs, or patient support services in a regulated environment
- Strong working knowledge of the access and reimbursement landscape, including benefits investigation, prior authorization, step edits, appeals, payer policy, coverage pathways, specialty pharmacy fulfillment, and insurance coverage processes
- Working knowledge of medical and pharmacy billing including CPT, HCPCS/J-codes, ICD-10, NDC, Medicare Part B buy-and-bill, specialty pharmacy processes, and payer-specific coverage criteria relevant to Rare Cardiac/specialty products
- Proven ability to build reimbursement subject matter expertise across a team and translate payer policy, patient access data, and field insights into regional action plans
- Demonstrated ability to lead through influence across cross-functional teams
- Demonstrated ability to manage a large geographic territory and travel 50–60% of the time. Valid US driver’s license and driving record in compliance with company standards.
- Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.
Benefits
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation
- Holiday and personal days
- Paid caregiver/parental and medical leave
- Health benefits including medical, prescription drug, dental and vision coverage
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