• Monitor and triage the inbox daily, flagging urgent or high-priority items • Draft, proofread, and send responses on the founder's behalf where appropriate • Organize inbox folders/labels and archive or unsubscribe from unnecessary clutter • Follow up on outstanding emails to keep threads moving • Schedule, confirm, and reschedule meetings across time zones • Proactively resolve scheduling conflicts and keep the calendar up to date • Prepare the founder with agendas or relevant context ahead of meetings • Research relevant industry events, conferences, and meetups worth attending or sponsoring • Handle logistics: registrations, travel coordination, and scheduling around events • Gather background research on existing customers ahead of check-ins or renewals • Research potential new customers and compile findings into organized briefs • Support light project and issue tracking in Linear • Help keep tickets, tasks, and statuses organized and up to date • Take on ad hoc administrative tasks as they come up • Help build and document simple processes (SOPs) for recurring tasks

• Research, compare, and book flights for the Sales Manager and international guest speakers traveling from Mexico to the U.S. (and between U.S. cities). • Evaluate rental car options as an alternative to flights for shorter regional legs of multi-city tours. • Source and book hotel accommodations, ideally co-located with event venues, to minimize team mobility needs. • Request and compare quotes from hotels and event venues; liaise directly with venue/hotel contacts. • Support planning logistics for a back-to-back, multi-city speaker tour (approx. 6 cities across 7 days). • Research and help coordinate a multi-day VIP experience in Las Vegas for approximately 50 people (accommodations, private venue/house rental, dining, entertainment). • Research and help secure a venue in Dallas for a company launch/annual convention in October, accommodating approximately 1,000 attendees. • Track and organize logistics details (confirmations, itineraries, costs) and provide clear cost comparisons to support decision-making. • Provide general administrative support related to event and travel coordination as needed.

• Turn approved proposals into SOWs and manage the MSA process • Track and manage redlines back-and-forth with clients; maintain organized contract records • Own the (semi-automated) invoice process end-to-end • Manage vendor onboarding in Ramp, including W9 collection (~7–8 vendors/month) • Handle recurring PEO tasks (payroll processing clicks, new-hire/contractor paperwork, benefits admin) • Coordinate small team touchpoints — security trainings, birthdays, onboarding welcomes • Support 6 employees and 4–6 contractors • Assist with HubSpot admin tasks • Manage client onboarding forms and related paperwork

Role Description FreedUp is seeking a detail-oriented, discretion-first Operations & Contracts Support Specialist to support the founder of a boutique privacy consulting firm. This is not a classic calendar-and-inbox EA role — the founder manages her own schedule and email closely. Instead, this role is built around the operational and semi-legal busywork that pulls focus from client work: - Contracts and proposals - Invoicing - Vendor onboarding - Light HR/payroll administration This role suits someone who is comfortable with paralegal-style document work (redlining, SOWs, MSAs), enjoys process and precision, and can be trusted with sensitive client and financial information. Location: Fully Remote (Brazil, Mexico, or Colombia) Job Type: Full-Time Salary: $1,000 - $1,700 per month (based on experience) Qualifications - 3+ years supporting a founder, attorney, or professional services firm in an operations, paralegal, or EA capacity - Experience with contract lifecycle basics — MSAs, SOWs, redlines, tracking/storage — even if not formally legal-trained - Comfort with invoicing/AP tools (e.g., Ramp) and vendor onboarding (W9s, etc.) - Exposure to payroll/PEO administration a plus - Familiarity with HubSpot or similar CRM/marketing tools - High discretion with confidential client and financial information - Excellent written English and strong attention to small details Requirements - Key Responsibilities - Contracts & Proposals - Turn approved proposals into SOWs and manage the MSA process - Track and manage redlines back-and-forth with clients; maintain organized contract records - Invoicing & Vendor Management - Own the (semi-automated) invoice process end-to-end - Manage vendor onboarding in Ramp, including W9 collection (~7–8 vendors/month) - HR & Payroll Administration - Handle recurring PEO tasks (payroll processing clicks, new-hire/contractor paperwork, benefits admin) - Coordinate small team touchpoints — security trainings, birthdays, onboarding welcomes - Support 6 employees and 4–6 contractors - Marketing & Client Onboarding Support - Assist with HubSpot admin tasks - Manage client onboarding forms and related paperwork Benefits - Background touching legal/paralegal work, even informally - Experience supporting a founder at a professional services or consulting firm - Comfort learning firm-specific SOPs and Claude-based workflow skills - International experience - Opportunity to work remotely from anywhere - Supportive and collaborative team environment - Learning and development opportunities - Potential Performance Bonuses - PTO - HMO after 3 months