• Ensure all hardware is installed according to RAD standards, verifying correct placement, coverage, orientation, secure mounting, physical safety, power, cabling, network connectivity, and environmental suitability. • Validate device labeling, IDs, and configuration details, and perform final quality checks before considering an installation complete. • Confirm devices are powered on, network-connected, and correctly identified in RAD systems before handoff. • Provide complete handoff documentation to the software team, including device IDs, locations, site photos, network details, and any known constraints or open items. • Explicitly notify the software team when hardware is ready for configuration — a deployment isn't "complete" until the software team confirms readiness. • Treat every hardware issue as urgent once identified: create a ticket immediately, assign clear ownership, and track it actively to resolution. • Coordinate quickly with technicians, vendors, and internal teams to resolve issues. • Validate performance after resolution — not just "fixed on paper." • Build and maintain a trusted network of local technicians in each deployment region. • Ensure technicians are trained on RAD standards, can execute installs correctly the first time, and respond quickly and professionally when issues arise. • Actively manage technician performance — retraining when possible, replacing when necessary — and prioritize reliability and consistency over lowest cost. • Track all active and upcoming deployments, along with issue tracking, in a centralized system. • Clearly define scope, timelines, dependencies, and owners for each project. • Coordinate schedules across multiple clients, sites, and technicians, and proactively identify conflicts, risks, and capacity constraints. • Set clear client expectations around installation and service timelines, site readiness requirements, and what will happen during install or service visits. • Communicate proactively about delays, changes, or issues discovered on-site, along with next steps and resolution plans. • Confirm completion and readiness with the client before closing out a deployment.

• Lead the assigned geographic market in the Foodservice Field Sales organization, driving branded market share and profitability in alignment with Kraft Heinz values. • Execute all elements of the Foodservice ADM playbook to ensure market success. • Develop and implement profitable sales strategies with local distributors, collaborate with brokers and assist operators as needed. • Build and maintain strong distributor relationships, supporting local events and initiatives. • Drive penetration of high-priority SKUs, focusing on strategic, branded, and profit-oriented products. • Identify and manage a pipeline of high-value sales opportunities, collaborating with the Sales Operations Planning team, Finance and Supply. • Own the bottom-up sales planning process for your territory, crafting data-driven proposals based on customer needs and market insights. • Lead the full sales cycle—from generating interest to securing commitments and closing deals. • Meet and exceed assigned revenue targets. • Manage trade budgets related to distributors, as well as business and travel expenses. • Execute quarterly and annual sales and marketing priorities, including new product launches and limited-time offers. • Support the Sales Ops & Planning team by accurately forecasting product demand and submitting Volume Submission Forms (VSFs) for new and renewed business. • Establish Joint Business Plans (JBP) with distributors, ensuring regular reviews and execution of agreed-upon actions. • Support the Order to Cash process by assisting with distributor orders, resolving invoice discrepancies, and managing payment-related issues.

• Independently conducts comprehensive safety evaluations using data from post-marketing surveillance, literature reviews, and clinical trials to proactively identify and assess potential risks and safety signals. • Provides critical safety insights and recommendations for risk management activities, including Health Hazard Evaluations, Risk-Benefit Analyses, and recall procedures, ensuring robust patient safety measures are in place. • Supports New Product Introduction, clinical studies, and post-marketing efforts by delivering safety-related perspectives and collaborating on safety inputs for regulatory submissions and key documentation such as RBAs, protocols, Clinical Study Reports, and Clinical Evaluation Reports. • Responds to safety-related inquiries from healthcare professionals, patients, and internal stakeholders, fostering trust through transparent communication and supporting the implementation of safety policies, procedures, and programs to promote a culture of compliance. • Stays current with evolving medical product safety regulations and guidelines, offering input into the design and execution of safety studies and vigilance activities to ensure adherence to requirements throughout the product lifecycle.

• Serve as the primary partner to Sales, Legal, and Finance, and Renewal teams by providing expert guidance on pricing, discounting, and commercial deal structure across all product lines. • Review, structure, and approve complex proposals, quotes, and order forms. Act as the primary escalation point between Sales and cross-functional teams for advanced approvals (RevOps, Finance, Legal, etc.). • Lead regular commercial cadences, including weekly deal strategy calls and quarter-end war rooms, to ensure visibility, unblock approvals, and drive timely closure. • Establish and enforce Deal Desk Service Level Agreements (SLAs) to ensure timely support and predictable deal flow to the field. • Review contract terms to ensure accuracy and alignment with policy and revenue recognition guidelines. Support the creation of enterprise commercial proposals and complex deal modeling. • Maintain and improve pricing calculators, quoting templates, and CPQ processes. Partner with enablement to train Sales on new pricing updates, product rollouts, and commercial processes. • Ensure the accuracy of opportunities and quotes in the CRM for reliable forecasting. Support audit processes related to discounting, contract structure, and deal compliance.