Hyper Recruitment Solutions logo
Hyper Recruitment Solutions

A Global multi-award winning life science recruitment consultancy driven by a core vision of "changing lives."

Service Coordinator – Manufacturing, Engineering

Software EngineerSoftware EngineerFull TimeRemoteMid LevelTeam 11-50Since 2012H1B No SponsorCompany SiteLinkedIn

Location

Virginia

Posted

23 hours ago

Salary

$60K - $70K / year

Seniority

Mid Level

Associate Degree2 yrs expExperience acceptedEnglishERP

Job Description

Service Coordinator – Manufacturing, Engineering

Hyper Recruitment Solutions

• Support scheduling and coordination of service partners and internal resources for field service. • Communicate job details, timelines, and required documentation to service partners and internal stakeholders. • Monitor job status and update systems to reflect progress and completion. • Prepare and process service orders and purchase orders under the guidance of the Service Delivery Manager. • Maintain accurate records of service events, parts usage, and service partner communications. • Assist with invoice reconciliation and documentation to support accurate billing. • Track parts availability and coordinate with Supply Chain to ensure timely delivery for service jobs. • Support service inventory management by monitoring stock levels and reporting replenishment needs. • Enter and maintain service-related data in NetSuite and Shepherd CMMS, ensuring accuracy in time, materials, and job documentation. • Act as a liaison between service providers and internal teams, providing routine updates and responding to service-related inquiries.

Job Requirements

  • 2–5 years of experience in service coordination, operations, logistics, or administrative roles.
  • Associate or Bachelors Degree in Business, Supply Chain, Operations in a related field, or work experience.
  • Experience working in manufacturing, industrial, technology, or field service environments.
  • Strong organizational skills with the ability to manage multiple priorities simultaneously.
  • Excellent written and verbal communication skills.
  • Proficiency with ERP, CRM, or service management systems, including NetSuite.
  • Close attention to detail, accuracy, and follow-through.
  • Flexibility to support suppliers and service partners across different locations and time zones.

Benefits

  • Discretionary bonus or incentive compensation
  • Employee diversity and inclusive environment

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