• Build and maintain the onboarding curriculum, content library, and product update cadence that keeps every partner informed and equipped to refer. • Own the full partner lead tracking system, attribution reporting, and Salesforce coordination so every referral is logged, staged, and credited. • Produce partner impact reports and dashboards that show each partner the revenue and outcomes their referrals generate. • Design the closed-loop process that ensures every converted referral is acknowledged and every qualified lead is shared back. • Build the national cadence architecture — digests, check-in guides, re-engagement sequences, and an AI prompt library — that any Partner Manager can deploy consistently. • Own the QBR program end to end: templates, prep, structure, and follow-through. • AI is a core part of how this role operates — not a future aspiration. You'll use AI tools actively from day one to draft enablement content, generate partner briefings from CRM data, personalize outreach at scale, and surface at-risk partner signals before they become problems.

• Increase revenue and gross margin for a portfolio of PacStar products into the Army or other accounts as assigned within the territory • Owns sales process from prospecting to closure • Establish a trusted partner relationship with customer at all influence and decision-making levels • Drive the sales of selected PacStar manufactured products/services, integrated solutions, and selected manufacturers' products/services, through advanced solutions selling techniques • Develop strategic account plans and drive the strategies through tactical implementations and effective communications with the PacStar Inside Sales group and support engineering and customer service personnel and organizations • Manage accounts and transactions across multiple customer locations and operating organizations within the territory • Work closely with the PacStar Army team to ensure effective nationwide account management, where appropriate • Demonstrate business acumen through business case preparation, ROI analyses, cost/benefit analyses, and other performance metrics • Provide account leadership on the development of responses to RFP's, RFI's, and unsolicited proposals • Stay abreast of developing and leading-edge solutions, products and services • Provide responsive, timely and thorough resolution of customer escalations • Demonstrate understanding of key business drivers for customers (understand their business) • Implement strategic and consultative selling methodologies to drive revenues • Conduct regularly scheduled territory /account reviews with Sales Management • Provide timely and accurate account status reports, forecasts, and business plans to sales leadership and operational teams as required • Travel regularly within your territory establishing a schedule of sales calls to existing and new customers • Involvement in account-specific Trade Shows and other functions deemed to be in the best interest of developing business within your account plan

• Own national relationships with key strategic commercial partners. • Build strong, multi-level relationships, from senior sales leadership down to field sales reps, ensuring broad and deep engagement across partner organizations • Develop and execute joint go to market strategies that drive mutual growth and keep 9amHealth from getting “lost in the shuffle” among other vendors • Act as the primary point of contact for partner contract renewals, ensuring timely execution and favorable terms • Collaborate with partner sales teams to identify and close direct employer opportunities, regardless of the contracting channel • Track and report on partner performance, pipeline, and growth opportunities • Represent 9amHealth at partner events, trainings, and national meetings to keep our solution top of mind

• Own post-go-live success for a portfolio of enterprise and midmarket Omni partners from first booking through sustained GBV growth • Monitor partner health across booking volume, rate quality, conversion, and engagement; flagging risks and acting before they compound • Drive GBV growth within your portfolio through proactive check-ins, performance reviews, and optimization recommendations • Lead QBRs for strategic accounts and health check-ins for mid-market accounts, translating data into forward-looking strategy, not just reporting • Serve as the first line of escalation for post-live partner issues, coordinating with Solutions Engineering and Product to drive resolution • Ensure no partner goes 60+ days post-go-live without a meaningful check-in — catching adoption gaps before they become churn risks • Get looped in at contract signature (before the SE starts the technical build) so you understand the partner’s goals, team, and definition of success from day one • Coordinate alongside the SE during the implementation window: own the commercial and relationship track while SE owns the technical track • Define activation milestones with each partner and hold both sides accountable to them • Drive partners to first booking within the implementation window; own the handoff from SE to ongoing success management • Build the partner’s internal champions — product, commercial, and operational contacts — so Engine has multi-threaded relationships before go-live • Manage a tiered portfolio of strategic juggernauts to flashy startups, prioritizing your book according to revenue and brand potential • Identify expansion opportunities within existing partner footprints — new use cases, user segments, or product lines • Surface groups and channel pipeline opportunities and upsell in partnership with the Business Development team • Contribute to the $30M Omni GBV goal through active portfolio management and a relentless focus on partner activation and retention • Feed partner insights back into product and SE — you are the voice of the live partner base.