• Design, build, and support Power Platform solutions aligned to business outcomes • Contribute to governance frameworks including environment strategy, DLP policies, and ALM • Collaborate with architects and stakeholders to deliver secure, scalable solutions • Monitor, maintain, and optimise platform usage and performance

• Serve as a senior subject matter expert across Epic AURA components—inclusive of Orders, Bridges, Ambulatory, and Beaker • Oversee and guide analyst build efforts to ensure consistency, accuracy, and alignment with downstream systems and project requirements • Lead integrated testing across internal GeneDx systems; coordinate validation and troubleshooting with Engineering, LIMS, and Implementation teams • Partner cross-functionally with Product, Engineering, and Operations to track and prioritize optimization requests, enhancements, and build changes • Review and document system workflows and data flow dependencies to ensure alignment across Epic and internal systems • Act as a liaison between analysts, management, and downstream technical teams to ensure clear communication, visibility, and accountability for project milestones • Mentor and train analysts by providing build guidance, documentation standards, and best practices for testing and optimization • Support post-go-live production stability through proactive monitoring, issue triage, and continuous improvement initiatives • Maintain and enhance internal documentation (Confluence, Jira, or equivalent) for build tracking, test cases, and optimization roadmaps

• Serve as a primary support resource for EHR interoperability solutions • Lead complex troubleshooting efforts and root cause analysis • Develop and maintain testing scenarios and test scripts • Document interface mappings and operational considerations

• Collaborates with Organizational Effectiveness Consultants to support organizational effectiveness priorities of executives and strategic business partners and implement initiatives that address priority areas • Supports Organizational Effectiveness Consultants with coordination, administration, and execution of Organizational Effectiveness projects and programs • Work with OE Consultants to aid in designing, developing, and implementing strategies and interventions (talent assessment, selection assessment, training, etc.) in conjunction with ongoing Organizational Effectiveness programs • Provide project coordination for Organizational Effectiveness activities, projects, and programs • Ideate and build communications, tools, and resources to support Organizational Effectiveness projects • Analyze and report out to all levels of leadership as required • Create and maintain dashboards • Partner with People and Culture Systems team to integrate talent selection assessments within existing HRIS functionality and provide support for stakeholder information sessions for talent activities • Apply talent selection and HRIS best practices to identify gaps between actual and desired states and recommend solutions for change • Identify key metrics to measure effectiveness • Serve as an administrator of selection assessment management systems, in partnership with program owner consultants, for selection assessment interventions • Manage vendors and reporting for assessments and other licensed materials and subscriptions